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Audi Burlington - Service Center

Burlington, MA

4.8
1,326 Reviews
Call Service Center (781) 272-8880

1,326 Reviews of Audi Burlington - Service Center

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January 22, 2025

Great service and customer attention. Kudos to service rep Anthony .i show up without an appointment and still got me in and took care of my needs More

by nolam23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 21, 2025

Thanks to Derek once again for a great experience with my recent service visit for my Audi More

by Buzz
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Audi Burlington responded

Thank you for trusting Derek & the Audi Burlington team with the care of your vehicle! We appreciate your support and look forward to seeing you again next time!

January 19, 2025

They are helpful and they always explain what work needs to be being done very well. More

by jkiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Audi Burlington responded

We're glad to hear our team is helpful and provides clear explanations about the work being done at Audi Burlington. We look forward to serving you again! Safe tarvels!

January 18, 2025

Drop off and pick up went smoothly and Derek is always efficient and responsive. The service was completed in a timely manner. More

by Ccmr66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Audi Burlington responded

We're delighted to hear that Derek and the Audi Burlington team provided efficient service for you. Thank you for sharing your experience, and we look forward to assisting with any future needs! Safe travels!

January 17, 2025

Anthony was awesome to work with. Customer service was a 10. Thank you everyone at Audi Burlington. More

by cinkabjj77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Audi Burlington responded

We're so glad you enjoyed working with Anthony & the team here at Audi Burlington! Thanks so much for the review and please don't hesitate to reach out if we can be of service again in the future!

January 17, 2025

Excellent service department. With great service personal, I know I will always go back there More

by sawsan.galal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Audi Burlington responded

Thank you for your continued support of the Audi Burlington team! We look forward to seeing you next time!

January 17, 2025

I have been a client of this dealership for almost 20 years and am always satisfied. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Audi Burlington responded

Barbara, Thank you for the five-star rating! The team looks forward to working with you again! - Audi Burlington

January 16, 2025

Always professional, attentive and on time. They truly understand customer service. It is always a pleasure to deal with them. More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Hu
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Jan 17, 2025 -

Audi Burlington responded

Thank you for recognizing the professionalism and attentiveness of our team at Audi Burlington. We're delighted to hear that your experiences with us have been consistently positive and we look forward to continuing to serve you in the future!

January 15, 2025

Brought in SQ5 for 10k service Derek explained what was included in service and was out the door in a timely manner. More

by sstepanis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Audi Burlington responded

We're glad to hear that Derek provided a clear explanation and got you back on the road quickly at Audi Burlington. Thank you for trusting us with your SQ5's service!

January 14, 2025

Derek B. very knowledgable and helpful. Has been my advisor for 6 years. He deserves a raise. More

by JOHNSOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Audi Burlington responded

Thank you for the wonderful review, John! We're certainly lucky to have Derek on our team and we'll be sure to share this kind feedback with him. Take care and we'll see you next time here at Audi Burlington!

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