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Audi Burlington - Service Center

Burlington, MA

4.8
1,356 Reviews

1,356 Reviews of Audi Burlington - Service Center

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March 06, 2025

Excellent service and staff! Will continue to get my car serviced here and will recommend to others More

by molly.williams6344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Audi Burlington responded

Molly, We're glad this experience could earn us five stars! Thank you! - Audi Burlington

March 03, 2025

Anthony was knowledgeable and kept me informed as to when my car was serviced. He made sure that I understood what had been done. More

by GT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Audi Burlington responded

We're delighted to hear that Anthony provided you with excellent service and kept you informed throughout your visit at Audi Burlington. Thank you for sharing your experience, and we look forward to assisting you again in the future!

March 03, 2025

Ray and the team at Audi Burlington are always very friendly and efficient. I wouldn’t take my car anywhere else! More

by Kaitlincarriere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Audi Burlington responded

We're delighted to hear that Ray and the Audi Burlington team have earned your loyalty with their friendly and efficient service. Thank you for choosing us!

March 02, 2025

I cannot say enough about this dealership. From purchase to service, everyone at Audi Burlington is superb! More

by CatC.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Audi Burlington responded

Thank you for the glowing review! We're delighted to hear that your experiences with both our sales and service teams at Audi Burlington have been superb. We look forward to serving you again in the future!

March 01, 2025

From scheduling service and getting the loaner to the timely completion of the wok, Jim Parolisi was the absolute best. More

by Kipper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Audi Burlington responded

We're delighted to hear that Jim provided such excellent service at Audi Burlington! Thank you for sharing your experience, and we look forward to assisting you again in the future.

February 28, 2025

I had excellent customer service from Derek. I appreciate the detailed information and communication so I understood what's going on with my car. Thanks! More

by joseph.ciulla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Audi Burlington responded

Joseph, we're delighted to hear that Derek provided you with excellent service at Audi Burlington. Thank you for sharing your experience and trusting us with your car!

February 28, 2025

Excellent, friendly service. Everything as promised. I’ve worked with Max for years and he is terrific More

by Douglas.Phillips 94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Feb 28, 2025 -

Audi Burlington responded

We're delighted to hear that Max and the Audi Burlington team have consistently provided you with excellent service. Thank you for your continued trust in us!

February 27, 2025

The service was great. My car was ready on time. Drop off and pick up was quick. More

by mikenorton2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Audi Burlington responded

We're so happy to hear it, Mike! Thank you for coming to Audi Burlington!

February 23, 2025

I had a best experience at Audi Burlington. Jim was very professional and helpful. My car service was excellent. Thank you, Jim More

by drraffib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Audi Burlington responded

Drraffib, we're delighted to hear that Jim provided you with a professional and helpful experience at Audi Burlington. Thank you for sharing your positive feedback!

February 22, 2025

Great communication and ongoing detail. Anthony gave me some great advice about service plans and helped get me back up and running quickly! More

by Kevin.oreskovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Audi Burlington responded

Kevin, we're delighted to hear that Anthony provided you with excellent advice and service at Audi Burlington. Thank you for sharing your experience!

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