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Audi Burlington - Service Center

Burlington, MA

4.8
1,284 Reviews

1,284 Reviews of Audi Burlington - Service Center

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November 30, 2024

Very honest people and great service. I would recommend this place for honest service. Highly recommended More

by bryanlombardo03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Audi Burlington responded

Bryan, thank you for recommending Audi Burlington! We're glad to hear that our team provided honest and great service. We appreciate your support!

November 30, 2024

Anthony worked with me during my visit for service and was professional, courteous and a pleasure to deal with More

by CJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Audi Burlington responded

We're delighted to hear that Anthony provided you with such a professional and pleasant experience at Audi Burlington. Thank you for sharing your positive feedback!

November 30, 2024

Service was great with an easy check in, timely updates and video summary, and quick and easy check out More

by Donovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
Dec 02, 2024 -

Audi Burlington responded

Donovan, we're delighted to hear that you had a seamless experience with our service team at Audi Burlington. Thank you for sharing your positive feedback!

November 29, 2024

Courteous and timely. Also good communication. And willing to accommodate having tow truck do drop off More

by cjay0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dat in parts
Dec 02, 2024 -

Audi Burlington responded

Thank you for sharing your experience with Audi Burlington! We're glad to hear our team provided courteous service and effective communication. If there's anything else we can do for you, just let us know!

November 28, 2024

She hash hdh go gig go you you tug hi guys hhh hi ygg hhh More

by Michaeltsiekman
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Audi Burlington responded

We really appreciate you taking the time to leave Audi Burlington this awesome review, thank you!

November 27, 2024

I was quoted ridiculously high cost nearly $6000 for the diagnostic and repairs. I asked what parts I needed and it was only one part A steering column $4100 they wanted and I was able to find it online fro More

by Stephen
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Ferreira
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dat Nguyen never responded to my email
Dec 02, 2024 -

Audi Burlington responded

Hi Stephen, we previously extended an offer to match the price of the part you located from another source. It is important to note that most online listings for parts do not include shipping costs or additional fees. Our offer remains available to you should you decide to proceed. Please feel free to reach out if you have any further inquiries. Thank you, Matthew Brickey - Service Manager - mbrickey@herbchambers.com

November 24, 2024

They are always willing to go above and beyond, very polite and timely with their service. More

by Car girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Audi Burlington responded

This is great to hear. Thank you! - Audi Burlington

November 23, 2024

Jim is professional, nice ,helpful, great person . he is always try make the customer happy and satisfied. Also special thanks to Burlington Audi for the great services! More

by Abdou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Audi Burlington responded

Abdou, we're delighted to hear that Jim and the Audi Burlington team provided you with such excellent service. Thank you for sharing your experience!

November 21, 2024

Professional technical advisor, oil service completed on time, wait area is clean, coffee and snacks are available. More

by Gnewsreader1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Nov 21, 2024 -

Audi Burlington responded

We're delighted to hear that your experience at Audi Burlington was positive, with timely service and a comfortable waiting area. Thank you for sharing your feedback!

November 16, 2024

Best service department going always going the extra mile service advisor knowing and helpful tech team experts More

by bellbr8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service guy that coordinated delivery of serviced vehicle
Nov 18, 2024 -

Audi Burlington responded

We're delighted to hear that our service department at Audi Burlington exceeds your expectations! Our team takes pride in going the extra mile and providing expert assistance. Thank you for sharing your experience with us!

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