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Audi Burlington - Service Center

Burlington, MA

4.8
1,392 Reviews

1,392 Reviews of Audi Burlington - Service Center

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May 16, 2025

Dealership and service were excellent as always! Jim and entire team of customer service are very professional, patient and communicative. It was very nice and helpful to receive a video with detai More

by Iryna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Audi Burlington responded

Iryna, we're delighted to hear that Jim and the Audi Burlington team provided you with excellent service! It's great to know the video details were helpful. Thank you for your kind words!

May 13, 2025

I service my Sq5 at Audi Burlington with Anthony Ferreira . I receive an excellent service, Anthony is very professional, knowledgable and kept me informed during the car service. More

by Natasha_altshuler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Audi Burlington responded

Natasha, we're delighted to hear that Anthony provided you with excellent service at Audi Burlington. Thank you for sharing your experience and trusting us with your SQ5!

May 13, 2025

Service technician was and is always very helpful and detailed making visits timely and worry free. Am very confident leaving my vehicle in his care. More

by douglc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Audi Burlington responded

We're delighted to hear that our team at Audi Burlington consistently provides you with detailed and worry-free service. Your confidence in us means a lot, and we're here whenever you need assistance next!

May 11, 2025

I came to the dealership to get a new key. The first two times I came the new key didn't work. They said they would take care of me when I came back for the third time and they did. I am very More

by mloreth66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Audi Burlington responded

We're glad to hear that our Audi Burlington team was able to resolve the issue with your key and provide you with a positive experience. Thank you for your patience, and we look forward to seeing you again!

May 10, 2025

Clean, easy process, service personnel always friendly and helpful. Like the drive in bay and loaner vehicle process. Super easy process. More

by clurman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Audi Burlington responded

Thank you for the positive feedback! We're delighted to hear that our team at Audi Burlington made your experience smooth and enjoyable. We look forward to serving you again in the future!

May 09, 2025

Great service as always. Service advisor always helpful and kept me informed of progress and needed repairs. More

by Avedisian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Audi Burlington responded

We're delighted to hear that our team at Audi Burlington provided you with helpful and informative assistance. Thank you for trusting us with your vehicle's needs!

May 08, 2025

Anthony was great. Very knowledgeable and easy to deal with. Highly recommend Audi of Burlington. More

by michael
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Audi Burlington responded

Michael, we're delighted to hear that Anthony provided you with such a positive experience at Audi Burlington. Thanks for the recommendation!

May 04, 2025

Derek Brodeur, Service Advisor, does a great job. A true professional. Always performs the required work on my vehicles and completes the work on time in a professional manner. Adnan Sehovic, Brenda More

by pweshonko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Audi Burlington responded

Hi Pweshonko, thank you for recognizing Derek and the rest of our team at Audi Burlington! We're delighted to hear about your positive experiences with us. We look forward to continuing to provide excellent service for your vehicles! Safe travels!

May 04, 2025

Max was super helpful! Got my car back to tip top shape! Thanks again Max! More

by staywokefam8041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
May 05, 2025 -

Audi Burlington responded

Your feedback made our day! Thanks for the five-star review! - Audi Burlington

May 03, 2025

Jim our service advisor once again provided first class service for our 120,000 mile check up. The mechanics at Audi Burlington are true professionals. More

by Bsykes2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Audi Burlington responded

We're delighted to hear that Jim and our team at Audi Burlington provided first-class service for your 120,000-mile check-up. Thank you for recognizing our mechanics' professionalism!

May 05, 2025 -

Audi Burlington responded

We're delighted to hear that Jim and our team at Audi Burlington provided first-class service for your 120,000-mile check-up. Thank you for recognizing our mechanics' professionalism!

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