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1,308 Reviews of Audi Burlington - Service Center
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January 04, 2025
Best customer service! Service department staff great specially Tony Ferreira very nice excellent experience he explained to me about everything concerning my car was havin Service department staff great specially Tony Ferreira very nice excellent experience he explained to me about everything concerning my car was having issues Tony gave me loaner car Q5 I loved driving it in couple years I will upgrade my Q3 to Q5 all because of Tony it was like test driving it I loved it .. Tony and the rest of the staff took care of my car like their own when I picked it up my car was shining clean. I will recommend Tony to my friends and my son who bought Porche from same dealer . Thank you to Tony and all the staff members.. Lena Terzian, 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ all the way !! More
by Lena
Employees Worked With
January 04, 2025
Great service team. Excellent communication. Thorough reporting on condition of my car. Strong recommendation for servicing your Audi. Excellent communication. Thorough reporting on condition of my car. Strong recommendation for servicing your Audi. More
by Chris B
Employees Worked With
January 03, 2025
The service was great; I always appreciate being able to have a loaner since I have no other way to get home. Every time I have Derrick as my service advisor he is always very helpful, answers my questions have a loaner since I have no other way to get home. Every time I have Derrick as my service advisor he is always very helpful, answers my questions about the service and explains things to me. Thank you. More
by sherdenacofield
Employees Worked With
January 01, 2025
The people were very nice and helpful! Got me in and out quickly and kept me up to date Got me in and out quickly and kept me up to date More
by shaffer915
Employees Worked With
December 30, 2024
Jim was wonderful he listened and helped me with my problem. I’ve had major problems with Audi of Peabody and I will no longer be going back. Thanks to Jim Burlington Audi is my new service dealershi problem. I’ve had major problems with Audi of Peabody and I will no longer be going back. Thanks to Jim Burlington Audi is my new service dealership. More
by Laurie
Employees Worked With
December 30, 2024
Outstanding service from Jim and his Service team at Audi Burlington! Jim made sure our car maintenance was performed to highest quality and on time. It’s a pleasure to have Jim and Audi keeping our car safe Burlington! Jim made sure our car maintenance was performed to highest quality and on time. It’s a pleasure to have Jim and Audi keeping our car safe and reliable. More
by Rich
December 24, 2024
Derek was great. Kept me updated with real time text messages. Had a delay with a part but put me in a renal and car was all set a few days after. Kept me updated with real time text messages. Had a delay with a part but put me in a renal and car was all set a few days after. More
by Dberardinelli84
Employees Worked With
December 21, 2024
Very professional and courteous as always. Excellent communication from Jim. Loaner vehicle a great benefit. Excellent communication from Jim. Loaner vehicle a great benefit. More
by D.bross
Employees Worked With
December 20, 2024
My wife and I have 2 Audis and have them serviced at Audi Burlington on a regular schedule. Jim and the guys in the service department are spot on with the level of professionalism with these vehicles. I wis Burlington on a regular schedule. Jim and the guys in the service department are spot on with the level of professionalism with these vehicles. I wish I could give them more than 5 stars !! More
by Th
December 20, 2024
Audi Burlington provides great mechanical service and great personal service — very clear and positive communication from Anthony, who is great! great personal service — very clear and positive communication from Anthony, who is great! More
by William.Paine
