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Audi Burlington
Burlington, MA
3,112 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,112 reviews
September 06, 2024
Victoria was very kind, helpful and easy going. Felt zero pressure from her whatsoever. I shopped around a lot for a vehicle before buying from her, and ultimately went with a Q3 from Burlington a Felt zero pressure from her whatsoever. I shopped around a lot for a vehicle before buying from her, and ultimately went with a Q3 from Burlington and she made the whole process low- no stress!! I never felt like I asked a dumb question. I trusted her judgement and also appreciated that she didn't harass me to throughout to buy from her. I appreciated that very much and in the end it was a win win. More
by blanchcar
Employees Worked With
September 05, 2024
Great service. Jim listened to the problem and made sure it was immediately addressed and resolved. Jim listened to the problem and made sure it was immediately addressed and resolved. More
by createcopy
Employees Worked With
September 05, 2024
They did an oil change and filter, everything was done as promised, and they also vacuumed and cleaned the vehicle. promised, and they also vacuumed and cleaned the vehicle. More
by Pet
Employees Worked With
September 05, 2024
Always professional and prompt service couldn’t set appointment via app but was easy to call in. And schedule appointment via app but was easy to call in. And schedule More
by Dbbuscemi
September 03, 2024
Great customer service and very knowledgeable, always nice whenever I had questions , want to say thank you so much . nice whenever I had questions , want to say thank you so much . More
by jingappello
Employees Worked With
September 02, 2024
We had such a positive experience at Audi Burlington. I highly recommend Peter Matton as your salesperson if you are buying a new car. Peter is helpful , kind, and knowledgeable. Prior to meeting Peter, I highly recommend Peter Matton as your salesperson if you are buying a new car. Peter is helpful , kind, and knowledgeable. Prior to meeting Peter, we also had experienced their Service Department. We dealt with Ray and Jim. Both of these gentlemen were always professional, respectful, and helpful. In addition, I’d like to mention the Sales Manager, George. He was instrumental in helping us as well. Lastly, Nate from Audi Burlington is EXTREMELY patient, knowledgeable about cars, and willing to teach you whatever you want to know about your vehicle settings. I highly recommend Audi Burlington! More
by Sdenapoli
Employees Worked With
Other Employees :
Nathanial was excellent too!
August 29, 2024
Smooth proces, got the car ready to drive home in one day. Everyone was helpful. day. Everyone was helpful. More
by Indelicaton15
Employees Worked With
August 28, 2024
Audi Burlington always delivers an efficient and professional service experience. A pleasure to work with their knowledgable, friendly, staff. professional service experience. A pleasure to work with their knowledgable, friendly, staff. More
by RichL
Employees Worked With
August 27, 2024
I Always have a great experience with the service team here! Everyone goes above and beyond to help. here! Everyone goes above and beyond to help. More
by Anthony Lazzaro
August 24, 2024
I had such a wonderful experience working with Brendan Leary at Herb Chambers Audi Burlington. Brendan could not do enough for me. I have bought many vehicles, and this experience was by far the best. T Leary at Herb Chambers Audi Burlington. Brendan could not do enough for me. I have bought many vehicles, and this experience was by far the best. Thank you Brendan!!! More
by smontani44
