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Audi Burlington
Burlington, MA
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,115 reviews
April 26, 2023
Great service. Anthony in the service department is very attuned to customer needs and I could not possibly be happier. Anthony in the service department is very attuned to customer needs and I could not possibly be happier. More
by Deborah Barfield
Employees Worked With
April 26, 2023
Top notch service. From start to finish I was kept apprised of the progress of my vehicle. They even arranged for courtesy transportation to bring me home and back to p From start to finish I was kept apprised of the progress of my vehicle. They even arranged for courtesy transportation to bring me home and back to pick up my vehicle. Best experience with Max! More
by Peter T
April 24, 2023
My car needed to go back in the shop 3 times to fix an issue. To offset this they delivered a loaner and picked up my car twice at my house. Anthony in service did an outstanding job arranging things so i issue. To offset this they delivered a loaner and picked up my car twice at my house. Anthony in service did an outstanding job arranging things so it was way less stressful and time consuming. He personally delivered my car once. You have a great employee Audi make sure you aknowledge him. This situation could have been a nightmare for me yet it was seem less thanks to Anthony!!! More
by Fit girl
Employees Worked With
April 23, 2023
Excellent dealership from sales to service . Great customer service from the moment you walk in to check in to leaving premises . Video is sent upon completion of service detailing service perf Great customer service from the moment you walk in to check in to leaving premises . Video is sent upon completion of service detailing service performed . Completely satisfied More
by Dbacener
April 20, 2023
The sales are very nice and patient. Not too bad in stock options to choose from. Not too bad in stock options to choose from. More
by Howard
Employees Worked With
April 19, 2023
Anthony was fabulous to work with! I had to reschedule my appointment a few times and Anthony was extremely accommodating! He made sure everything was fixed and kept me posted how lo I had to reschedule my appointment a few times and Anthony was extremely accommodating! He made sure everything was fixed and kept me posted how long it would take while I waited at the dealership. I definitely look forward to working with him for my next service. He is patient, attentive and very professional. More
by lisaehwe@gmail.com
Employees Worked With
April 19, 2023
Peter was excellent and made the experience easy! Sven was good to work with and took care of everything quickly. Sven was good to work with and took care of everything quickly. More
by MjMcCheese
April 18, 2023
They had inventory, peter handled my transaction with little wasted time and effort. They have been very responsive . little wasted time and effort. They have been very responsive . More
by Bing
Employees Worked With
April 18, 2023
Excellent customer service. Purchased 2 cars from them and use their service department. Friendly staff. Purchased 2 cars from them and use their service department. Friendly staff. More
by eamarantos
