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Audi Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.9
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,115 reviews

June 07, 2023

Good communication and easy to get in contact via phone, email, and web. Very responsive. Nice facility. More

by greene.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Audi Burlington responded

We appreciate the fantastic five-star review for our team! We hope you continue to enjoy your vehicle and look forward to your next visit! Thank you! - Audi Burlington

June 06, 2023

I had an enjoyable, informative, and efficient experience at this dealership. The staff was great. More

by SP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Wright
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Jun 07, 2023 -

Audi Burlington responded

It's wonderful to hear you had a great experience with our team at Audi Burlington! Thank you for rating us five stars!

June 05, 2023

Audi of Burlington is the place to buy your Audi, outstanding dealership, the sales force is the best, thank you for your help buying my Audi Q5 😊👍 More

by jdinldin4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Audi Burlington responded

Congratulations on your Audi Q5! We're happy to hear the team made this a positive experience for you and earned your recommendation! Thank you for choosing Audi Burlington!

Jun 07, 2023 -

jdinldin4 responded

Out standing dealership, the sales force is the best, the sales manager is a super person and my sales person Ali is a 5 star salesman !!!

Jun 07, 2023 -

jdinldin4 responded

Thank you Audi of Burlington, we love our new Audi Q5

June 05, 2023

3 hours for an oil change? And $200+. Awful. You should be ashamed of yourselves. A million employees walking around and it takes 3 hours. Maybe hire more mechanics a More

by Patrice921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Brodeur
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2023 -

Audi Burlington responded

Hi Patrice, We all put in a great amount of effort to respect our client's time when they visit us for service. In this instance we completed your oil and filter change in a reasonable amount of time, you also requested a MA state inspection. The regulations require us to follow a specific procedure that is documented and recorded by the state. Unfortunately following this procedure occasionally results in delays that are outside dealership control. We hope you give us another shot and we can turn your experience around. Let me know if I can do anything else. Matthew Brickey - Service Manager - mbrickey@herbchambers.com

June 01, 2023

Easy buying process and answered all questions to my satisfaction. I love the car I bought from this dealership! More

by ajk2016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laris Gacanovic
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Jun 05, 2023 -

Audi Burlington responded

We're happy to hear your car buying process at Audi Burlington was easy and all your questions were answered for you. Thank you for choosing our dealership and for sharing your positive experience with us. Enjoy your new car!

June 01, 2023

Very efficient and accomodating to work with. Had tire issue and they helped right away More

by Snow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2023 -

Audi Burlington responded

We're so glad our Audi Burlington team could assist you! Take care and please don't hesitate to reach out if we can be of service again in the future!

June 01, 2023

Everyone here is so nice and helpful! Nate was amazing to work with, highly recommend! More

by Kford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Zizza, Laris Gacanovic
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Jun 05, 2023 -

Audi Burlington responded

Nate and the team appreciate this fantastic five-star review! We hope you enjoy your new ride and look forward to assisting you again! Thank you! - Audi Burlington

May 31, 2023

Burlington Audi went above and beyond to make a a great buying experience. Very happy with the friendly and effective staff which made all the difference. Would highly recommend anyone considering Audi. More

by Chrstomascak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Brandano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2023 -

Audi Burlington responded

We are thrilled to hear that our team here at Audi Burlington went above and beyond to make your car-buying experience a great one! Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!

May 31, 2023

The service dept. was friendly, helpful and extremely professional. Everyone at Audi goes out of their way to service my car. More

by Beckett15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Wendt
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Jun 01, 2023 -

Audi Burlington responded

We appreciate your kind review! We hope that you continue to be impressed with your service here at Audi Burlington! Thank you!

May 31, 2023

Adnan, Nathan, and Laris were exceptional. Very quick process. I started the process on Friday before a holiday weekend, and received the car on Tuesday. Very happy with the service and delive More

by mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laris Gacanovic
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Jun 02, 2023 -

Audi Burlington responded

Mark, thank you so much for taking the time to share this kind review! We are thrilled to hear that you had an exceptional experience with Adnan, Nathan & Laris and we hope you enjoy your new vehicle. Please don't hesitate to reach out if our Audi Burlington team can be of service to you again in the future!

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