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Audi Burlington
Burlington, MA
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,115 reviews
June 26, 2023
I only use Herb Chambers Audi for both my A4and Q5. Jimmy is the best I trust in their service. I am a fanatic about my cars and having 4 new tires and an alignment today was a pleasure. Thank you fo Jimmy is the best I trust in their service. I am a fanatic about my cars and having 4 new tires and an alignment today was a pleasure. Thank you for washing my vehicle and giving me such personalized updates. The BEST OF THE BEST!! More
by davidmascioli
Employees Worked With
June 23, 2023
Had to have my car towed in. It didn't get looked at for four days and they had it one week only to find out it was the battery my calls were never answered or returned until the It didn't get looked at for four days and they had it one week only to find out it was the battery my calls were never answered or returned until the car was done... they just really don't care !! More
by sahtouris
Employees Worked With
June 22, 2023
Professional on time service with video and explanation the job the done . Easy to make a appointment on line. the job the done . Easy to make a appointment on line. More
by zorin68
Employees Worked With
June 20, 2023
Exceptional service. They all went out of their way to have my service done quickly. Waiting area is very clean and comfortable. They all went out of their way to have my service done quickly. Waiting area is very clean and comfortable. More
by donnamhernand
Employees Worked With
June 20, 2023
Professional;responsive. Vehicle serviced well and on time.Schedulind service was Vick and easy.Happy with service. Vehicle serviced well and on time.Schedulind service was Vick and easy.Happy with service. More
by rjoy
Employees Worked With
June 18, 2023
Keith was really great to deal with. He is constantly in contact, always courteous and goes above and beyond to respond and help. He was the main reason I got my vehicle from this dea He is constantly in contact, always courteous and goes above and beyond to respond and help. He was the main reason I got my vehicle from this dealership. More
by Audiguy
Employees Worked With
June 18, 2023
Service was great on my Audi, very professional and reliable, finishes when promised and loaner car provided. reliable, finishes when promised and loaner car provided. More
by Johnp
Employees Worked With
June 17, 2023
Nate was awesome, he was very knowledgeable and able to answer any questions I had. Nate came in on his day off to make sure my car was all set. At first I had reluctant to buy the car because I thought th answer any questions I had. Nate came in on his day off to make sure my car was all set. At first I had reluctant to buy the car because I thought that I felt the car was little tight and vibrates when I stepped on the brake. Nate never pushed me to buy the car but was very understanding and really allow me to make my own decision. Nate had the car looked at by the service department and they found there is nothing wrong with the car. I came back and drive the car and it was all good. I would recommend Nate to any of my friends if/when they want to purchase an Audi. Also, I want to give a shout out to Laris who help me with while I was there. More
by Oreo
Employees Worked With
Nate and laris
June 17, 2023
Great service, very professional staff, transparent communication - and my car is fixed, too :) this is definitely my go to dealership! communication - and my car is fixed, too :) this is definitely my go to dealership! More
by J
