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Audi Burlington

Burlington, MA

4.9
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

62 Cambridge St

Burlington, MA

01803

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Showing 3,115 reviews

July 06, 2023

Good communication when car is being serviced. Scheduling was easy online. Pleasant and knowledgeable staff More

by patt227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Audi Burlington responded

Thank you for the positive review! We're glad to hear that our team at Audi Burlington provided you with excellent service & communication. If there's anything else we can assist you with, please don't hesitate to let us know. Have a great day!

July 06, 2023

My experience was great , they have a customer-focused staff in both sales and service More

by jggehrig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Audi Burlington responded

Thank you for the wonderful review of our Audi Burlington team! We appreciate your business and hope we have the opportunity to serve you again in the future!

July 06, 2023

Convenient location, courteous staff, no problems making appointments, love the option of a courtesy car if needed. More

by cthorpbolton
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your service needs! We appreciate your kind feedback, as well as your continued support, and look forward to seeing you at your next visit. Take care!

July 05, 2023

I wanted leave a review on my 2nd recent purchase at Audi Burlington and was lucky enough to work with Keith on both purchases.. I told him what I was looking for and he found the exact car that I wanted l More

by Richigentile26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Brandano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dat. Parts department
Jul 07, 2023 -

Audi Burlington responded

Thank you for the great review! We're thrilled to hear that Keith at Audi Burlington provided you with excellent service during your recent purchase. We're also glad to hear that you can count on Kelly and Dat with your parts & service needs. We appreciate your kind words and recommendation. Drive safely, and we hope to see you again in the future!

July 05, 2023

I always receive excellent attention at drop off. Everything is fully explained. Videos and follow up texts are sent to inform you as to what needs to be done. Pick up is extremely stream line . More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Audi Burlington responded

Thank you for the great review! We're glad to hear that our team at Audi Burlington provided excellent attention and kept you informed throughout your visit. We appreciate your support and hope to see you again soon!

July 05, 2023

Anthony is always accommodating and keeps you updated on progress. He is very thorough in going through the vehicle inspection. More

by Anvamivaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Audi Burlington responded

Thank you for the positive review! We're glad to hear that Anthony provided excellent service and kept you informed throughout the process. We appreciate your support and hope to see you again at Audi Burlington!

July 04, 2023

Very knowledgeable, friendly and accommodating. Made sure that all my requests/needs were being met. More

by Colleen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Wright
Jul 05, 2023 -

Audi Burlington responded

Hi Colleen! Thank you so much for your kind words! We're thrilled to hear that our team was able to provide you with the assistance you needed at Audi Burlington. It's always our goal to be knowledgeable, friendly, and accommodating to ensure a positive experience for the customers we to interact with. Have a fantastic ride!

July 02, 2023

Professionalism Top notch service Communication for updates was great from start to finish. Great dealership for business More

by GNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Carman
Jul 03, 2023 -

Audi Burlington responded

Thank you for the great review! We're glad to hear that you had a professional and top-notch experience at Audi Burlington. Our team works hard to provide excellent service and keep our customers informed every step of the way. We appreciate your business, and we hope to see you again soon! - Audi Burlington

July 01, 2023

Not A Happy Experience purchased a used Audi Q5. Everything was going good until I picked up the vehicle. Picked it up on Thursday around 6pm and had to have it towed home on Friday night around 11 More

by steveja1
Recommend Dealer
No
Employees Worked With
Pedro Aponte
2.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Audi Burlington responded

Hello, We appreciate that you contacted us and allowed us the opportunity to help make things right. We know car shopping can be a frustrating experience even when everything goes well. It means a lot that you were patient and understanding while we figured out a way to help. Additionally, thank you for agreeing to remove or update this review. Please let me know if there is anything else I can do - George Kotsiras - General Sales Manager - gkotsiras@herbchambers.com

June 30, 2023

Nate made buying a car so much fun! The experience was simple and pressure free. We would highly recommend buying your next car from Nate and his team at Audi Burlington. More

by Michelle
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathan Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank, Laris Gacanovic
Jul 05, 2023 -

Audi Burlington responded

Hi Michelle, thank you for the kind words! We're happy to hear that Nate and our team at Audi Burlington made your car-buying experience enjoyable. We appreciate your recommendation and hope you enjoy your new car!

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