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Audi Burlington

Burlington, MA

4.9
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,115 reviews

August 10, 2023

Anthony kept me informed during the entire process. He was cordial, gave solid explanations to questions I may have asked, and let me know about areas that needed immediate attention. Overall, a plea More

by Zigbent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Audi Burlington responded

We're delighted to hear that Anthony and our team at Audi Burlington provided you with a pleasant service experience. We appreciate your feedback and see you next time! Have a great ride!

August 09, 2023

Derek has always been helpful, we continue to use Audi of Burlington because of the service they provide, Derek is the best More

by robert_connolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Audi Burlington responded

Hey Robert, thank you for the positive review! We're pleased to hear that Derek and our team at Audi Burlington have consistently provided you with top-notch service. We'll see you again. Drive safely!

August 09, 2023

Wonderful service experience! Service Advisor Max is terrific, accurate management of expectations and pleasant demeanor. Comfortable and clean waiting area. Excellent all around, More

by susiekmezzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
Aug 10, 2023 -

Audi Burlington responded

We're delighted to know you had a wonderful service experience with us at Audi Burlington! Your kind words about our Service Advisor Max and the comfortable waiting area are greatly appreciated. Thank you for your high marks, we look forward to serving you again in the future!

August 08, 2023

Jim treated me like a gentleman and addressed all my needs promptly and the video showing the undercarriage of my car and explaining what I needed was extremely comforting and helpful. More

by Heidi & Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Audi Burlington responded

Hey Heidi & Jay, we're delighted to hear that Jim provided you with a prompt service experience at Audi Burlington. We appreciate your feedback and see you again. Safe travels!

August 08, 2023

Easy to schedule, easy checkin and checkout, thorough service, and good loaner vehicle. A good experience. More

by rwalsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Audi Burlington responded

Hi Rwalsh, we're glad to know your experience at Audi Burlington was a smooth one! We strive for efficient service and appreciate you taking the time to share. Drive safely!

August 08, 2023

Highly recommend Peter to help with the purchase of your new car. He was very friendly and knowledgeable, and accommodated short notice visits to the dealership to complete the deal quickly. However, not on More

by M02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Correia, Laris Gacanovic
Aug 08, 2023 -

Audi Burlington responded

Congratulations on your purchase! We're delighted to know that you had a positive experience with Peter and our team at Audi Burlington. It's great to learn that the process was quick, fair, and pressure-free for you. Enjoy your new car! Safe travels!

August 07, 2023

As Always great service. Great communication. Polite and car is alway clean. I highly recommend this service center. More

by bengil1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Audi Burlington responded

We're glad to know you had a great experience with our service center at Audi Burlington! We appreciate your recommendation and look forward to serving you again. Safe travels in your clean car!

August 07, 2023

Great service. Very friendly. Received everything I was looking for. The texting updates and a status update with video was outstanding and very helpful. Best expe More

by steven.ham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Audi Burlington responded

Hey Steven, we're delighted to know you had a great service experience with our team at Audi Burlington and found our video updates helpful. Thank you for your positive feedback! We'll see you on your next visit! Safe travels!

August 04, 2023

Great service. Very friendly. Received everything I was looking for. Very trustworthy experience over all More

by Tridentmike
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Audi Burlington responded

We're glad to know you had a great experience with us at Audi Burlington! Trust and friendliness are key in our service. Thanks for the positive feedback, we appreciate it!

August 02, 2023

Jay, Frank and Larks helped me tremendously through the car purchase process. Right from figuring out the right car for me, to helping work through the financing and thereafter doing the full coordination More

by YG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laris Gacanovic
Aug 02, 2023 -

Audi Burlington responded

We're delighted to know that our team at Audi Burlington provided you with such a comprehensive and positive car buying experience. We always aim for long-term relationships over quick sales, so it's great to see this reflected in your feedback! Looking forward to assisting you again when the time comes for your next purchase.

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