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Audi Burlington
Burlington, MA
3,111 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,111 reviews
October 13, 2024
I brought my car in for a service issue without an appointment. I worked with Kelly and she was outstanding - friendly, accommodating and extremely responsive. I would highly recommend working with t appointment. I worked with Kelly and she was outstanding - friendly, accommodating and extremely responsive. I would highly recommend working with the Audi Burlington service team. More
by Keith G
Employees Worked With
October 12, 2024
Made buying a car easy. Sales person was knowledgeable and helped get through the process quickly. Sales person was knowledgeable and helped get through the process quickly. More
by Tjano
Employees Worked With
October 12, 2024
The service at Audi Burkington has the very best service of ANY dealership I have ever used, hands down. Everyone is kind and attentive. Everything is explained clearly and thoroughly. The waiting area is l of ANY dealership I have ever used, hands down. Everyone is kind and attentive. Everything is explained clearly and thoroughly. The waiting area is luxurious with delicious snacks and beverages. The service is state if the art in every way and Anthony was outstanding. More
by Concordmama
October 09, 2024
Ive had a few bad experiences with buying cars/interactions with dealers and Pedro was by far the best experience that Ive ever had. He made the whole process smooth and easy. Was extremely i cars/interactions with dealers and Pedro was by far the best experience that Ive ever had. He made the whole process smooth and easy. Was extremely informative, responded in a timely manner, and I actually felt that he wanted to work with me throughout the whole process. Really went above and beyond. More
by nfp
Employees Worked With
October 09, 2024
Service center is horrible. $220 for a simple oil change. Outrageous. They say they wash your car but they left it filthy and placed soaking wet mats in the car. When I mentio $220 for a simple oil change. Outrageous. They say they wash your car but they left it filthy and placed soaking wet mats in the car. When I mentioned it to two employees they really didn't care. I so regret buying my car there. More
by Reinaldo Ramos
Employees Worked With
October 06, 2024
Kelley was very knowledgeable, helpful and so kind! ! I was very pleased with this visit. Thank you again. ! I was very pleased with this visit. Thank you again. More
by rose g. mallard
Employees Worked With
October 05, 2024
The service department of this dealership is outstanding. I have worked with Derek several times and he is friendly efficient available. Everything that you would want and a service advisor. I have worked with Derek several times and he is friendly efficient available. Everything that you would want and a service advisor. More
by wid.spaulding
Employees Worked With
October 05, 2024
Super friendly and helpful service reps. They kept me informed of the status of my car. Service performed on time. They kept me informed of the status of my car. Service performed on time. More
by Lshec
October 05, 2024
Super friendly and helpful service reps. They kept me informed of the status of my car. Service performed on time. They kept me informed of the status of my car. Service performed on time. More
by Lshec
October 04, 2024
Derek is a great service advisor. He provides information and suggestions but he’s never pushy. He respects my decisions and lets me perform work in my timeline. I also like the servi He provides information and suggestions but he’s never pushy. He respects my decisions and lets me perform work in my timeline. I also like the service tech video of my car that I receive while it is up on the lift. More
by JessicaC
Employees Worked With
