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Audi Burlington

Burlington, MA

4.9
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,115 reviews

August 17, 2023

Service is always great! Derek explains what needs to be performed in order to keep your vehicle in tiptop shape. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Audi Burlington responded

Hey Deb, we're glad to know you've consistently had great service with Derek at Audi Burlington! Thank you for sharing your experience with us! We'll see you next time. Safe travels!

August 16, 2023

Today I purchased my 4th vehicle from Herb Chambers Audi. I continue to appreciate the outstanding service and professionalism I experience at your dealership. Your team's exceptional care makes my car-buyin More

by edwardhurleywales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Savage, Ali Mohajer
Aug 16, 2023 -

Audi Burlington responded

Edward, it's fantastic to know you've had another great experience with us at Audi Burlington. We're glad Ali and Lauren could assist in your transition from the S4 to a Q4 Electric! Thanks for being our biggest fan - we appreciate your continued support and recommendations.

August 16, 2023

Anthony was efficient and courteous. All of the issues with my car were addressed quickly and fully. More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Audi Burlington responded

Hey Phil, thank you for sharing your prompt service experience with Anthony and our team at Audi Burlington! We'll see you next time! Have a great day!

August 15, 2023

Very professional, efficient, timely, friendly, and customer attentive, from time of arrival to the end of maintenance. More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Audi Burlington responded

Hey Mitch, we're glad to know you had a positive service experience with our team at Audi Burlington. Thank you for your positive feedback! We'll see you on your next visit. Safe travels!

August 14, 2023

Service and tech. At the dealership we're exactly what I expected both surpassed my expectations More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Audi Burlington responded

Hi Joe! We greatly appreciate your feedback and are delighted to hear that your experience at Audi Burlington has not only met, but also exceeded your expectations. Hope to serve you again soon.

August 12, 2023

The team was absolutely fantastic. Anthony Ferreira was really helpful and professional and went above and beyond! More

by frank.panayotou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Audi Burlington responded

Hey Frank, it's great to hear that Anthony and our team at Audi Burlington provided such a fantastic experience. We appreciate your kind words and see you next time! Have a great ride!

August 12, 2023

Excellent personal service. Very interactive emails keeping you informed about your car's service as it is being performed. Customer Service goes above and beyond to ensure you More

by Jmvigs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're pleased to hear that you had an excellent experience with our team at Audi Burlington. Thanks for your kind words and feedback! Have a great ride!

August 11, 2023

Excellent service. Great communication all around. I felt very comfortable with the assessment of my car and the work performed. These guys will be my go to service dep More

by reitz.andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max & Sal
Aug 11, 2023 -

Audi Burlington responded

Hey Andy, we're happy to hear that Max and Sal provided excellent service at Audi Burlington! We appreciate your trust in our team for future services! Have a great ride!

August 11, 2023

Audi Burlington is my favorite Audi Dealer in the Boston area. I’ve owned Audis for almost 20years now, and every time I buy a new car, Audi Burlington is my first stop. The last two cars I purchased Al More

by Brian & Keri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Mohajer
Aug 11, 2023 -

Audi Burlington responded

Brian & Keri, it's fantastic to know that Audi Burlington has been your go-to for all these years! We're glad Ali could assist you with your recent purchases. Looking forward to helping out again when the time comes!

August 11, 2023

Jim Parolisi is truly customer focused. He is always attentive and responsive to my needs.Jim is a main reason I go to this dealer More

by Dleone13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Audi Burlington responded

It's fantastic to know that Jim has been so attentive and responsive during your visits to Audi Burlington. We appreciate the positive feedback! Have a great day!

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