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Audi Burlington

Burlington, MA

4.9
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,115 reviews

August 30, 2023

Great experience with Ali, he understood my preferences, gave me good options and was responsive to all of my requests. More

by Peter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Mohajer
Aug 31, 2023 -

Audi Burlington responded

Peter, we're glad to know Ali was able to provide you with a great experience at Audi Burlington. Thanks for sharing your feedback!

August 30, 2023

Service was easy to schedule and the length of service was precisely as expected. Service report was very hi-tech and I left with a useful report for future maintenance. More

by eileencnardone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Audi Burlington responded

Hey Eileen, we're glad to know that you found our service scheduling and reporting at Audi Burlington efficient and helpful. We appreciate your feedback and look forward to assisting you with your future maintenance needs! Safe travels!

August 30, 2023

Jim’s service was excellent, including steering me to the right tires, explaining that what I had been told else where was an oil leak really wasn’t, and assisting me with blue tooth.. I’ll be back. More

by Robertbuchanan31
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Audi Burlington responded

Hey Robert, thank you for the positive review! We're glad to know that Jim provided you with excellent service at Audi Burlington. We look forward to seeing you next time! Have a great day!

August 29, 2023

Kelly was very pleasant and helpful. She was able to explained and help with what my vehicle needs and address in the near future when service is needed. Service was quick and I was able More

by Kimsan_k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Audi Burlington responded

Hey Kimsan, thank you for the positive review! We're happy to know that Kelly was able to assist you effectively and efficiently at Audi Burlington. We appreciate your support and hope to see you next time! Have a great day!

August 29, 2023

This is the 3rd car that I've leased from Audi Burlington - and more specifically Ali. I could not be happier with anything about my experience. My husband even came with me this time and was complementary a More

by Liz A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Mohajer, Laris Gacanovic
Aug 30, 2023 -

Audi Burlington responded

Liz, we're delighted to know that you've had consistently great experiences with Ali and our team at Audi Burlington. We appreciate your loyalty and are glad to have been able to provide a positive experience for both you and your husband! Enjoy the new ride!

August 29, 2023

Max took care of me when I arrived and was very personable. I had to leave my car for repairs and when questioned about picking it up, he responded quickly and I was very pleased. More

by mrvrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
Aug 30, 2023 -

Audi Burlington responded

We're glad to know that Max provided you with a personable and efficient service experience at Audi Burlington. We appreciate your feedback, and we'll be here for any future repairs or needs! Safe travels!

August 29, 2023

My experience was absolutely superb! ! I’m beyond thrilled. Thank you Jay Levy - you are terrific and so knowledgeable. More

by location3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Audi Burlington responded

We're so glad to know you had a superb experience with us at Audi Burlington! Jay will be pleased to learn of your high praise. Thanks for sharing and enjoy the ride!

August 27, 2023

As always the Audi Burlington service team was top shelf. Max did a great job managing the entire process. I purchased by 2017 Audi Q7 from Audi Burlington and they have been my go to for service all of th More

by BFS
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max , Sven Curkic, Ali Mohajer
Aug 28, 2023 -

Audi Burlington responded

We're delighted to know that you've had a consistently positive experience with our service team at Audi Burlington, especially Max. We appreciate your loyalty and look forward to continuing the top-notch care for your 2017 Audi Q7!

August 26, 2023

Every step of the process to buy my Q5 went smoothly and quickly. First visit to driving out with the car was less than 24 hours. More

by Petersmall
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Kotsiras
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Audi Burlington responded

Hi Peter! We're glad to know that your purchase process for the Q5 at Audi Burlington was smooth and quick. We strive to provide efficient service, so it's great to hear we hit our mark with you! Enjoy your ride!

August 24, 2023

Today’s service appointment was an absolute waste of my time. When I picked up my car that they confirmed was ready and waiting for me, it took 20 minutes from when I paid to when they brought me my car (f More

by Rmh21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Aug 31, 2023 -

Audi Burlington responded

Hello, Thank you for your feedback. We would like to discover more about this experience and see if there is anything we can do to earn your future business. You can reach me at mbrickey@herbchambers.com - Matthew Brickey - Service Manager.

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