Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Service was easy to schedule and the length of service was precisely as expected. Service report was very hi-tech and I left with a useful report for future maintenance. was precisely as expected. Service report was very hi-tech and I left with a useful report for future maintenance. More
Jim’s service was excellent, including steering me to the right tires, explaining that what I had been told else where was an oil leak really wasn’t, and assisting me with blue tooth.. I’ll be back. right tires, explaining that what I had been told else where was an oil leak really wasn’t, and assisting me with blue tooth.. I’ll be back. More
Kelly was very pleasant and helpful. She was able to explained and help with what my vehicle needs and address in the near future when service is needed. Service was quick and I was able She was able to explained and help with what my vehicle needs and address in the near future when service is needed. Service was quick and I was able to get back to work right after. 😁 More
This is the 3rd car that I've leased from Audi Burlington - and more specifically Ali. I could not be happier with anything about my experience. My husband even came with me this time and was complementary a - and more specifically Ali. I could not be happier with anything about my experience. My husband even came with me this time and was complementary about a sales experience for the first time ever. I wouldn't go anywhere else (ok, I would check out another dealership if Ali moved there, but that doesn't seem to be happening anytime soon). Fantastic experience from start to finish - and to top it all off, they called me the next day to let me know that my payments dropped... significantly. More
Max took care of me when I arrived and was very personable. I had to leave my car for repairs and when questioned about picking it up, he responded quickly and I was very pleased. personable. I had to leave my car for repairs and when questioned about picking it up, he responded quickly and I was very pleased. More
My experience was absolutely superb! ! I’m beyond thrilled. Thank you Jay Levy - you are terrific and so knowledgeable. ! I’m beyond thrilled. Thank you Jay Levy - you are terrific and so knowledgeable. More
As always the Audi Burlington service team was top shelf. Max did a great job managing the entire process. I purchased by 2017 Audi Q7 from Audi Burlington and they have been my go to for service all of th Max did a great job managing the entire process. I purchased by 2017 Audi Q7 from Audi Burlington and they have been my go to for service all of these years. More
Every step of the process to buy my Q5 went smoothly and quickly. First visit to driving out with the car was less than 24 hours. quickly. First visit to driving out with the car was less than 24 hours. More
Today’s service appointment was an absolute waste of my time. When I picked up my car that they confirmed was ready and waiting for me, it took 20 minutes from when I paid to when they brought me my car (f time. When I picked up my car that they confirmed was ready and waiting for me, it took 20 minutes from when I paid to when they brought me my car (from 50 feet away). They told me they were finishing cleaning it and it would just be a minute. 20 minutes later brought it to me…still dirt all over my car and obviously untouched. I don’t need a car wash, but don’t lie to me and don’t waste my time. Nobody apologized or acknowledged they had made me wait along in an empty lot while everyone sat quietly at their desks. Not going back. More