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Audi Burlington

Burlington, MA

4.9
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,115 reviews

September 05, 2023

An amazing experience as always, Ray was able to get my car in on very short notice and get the job done quickly More

by craig.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Audi Burlington responded

Hey Craig, we're glad to know that Ray was able to assist you promptly and efficiently at Audi Burlington. Thank you for your loyalty and feedback! We'll see you next time. Safe travels!

September 04, 2023

I am very satisfied for the service. She is very considerate and knowledgeable. The flat tire was replaced quickly to save me time More

by dongpeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're happy to know you had a satisfying experience at Audi Burlington. Our team always aims to provide efficient and knowledgeable service. We'll see you next time! Safe travels!

September 02, 2023

An absolutely wonderful experience from start to finish. Ali and his team were friendly, knowledgeable and super accommodating. Will continue this relationship for many years to come! More

by Hjohnson711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Mohajer, Laris Gacanovic
Sep 06, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're delighted to know you had a wonderful experience with Ali and our team at Audi Burlington. We look forward to continuing this relationship for many years! Safe travels!

September 01, 2023

Kelly was able to fix my tires and rims much quicker than probably expected. They look fantastic and the price was even better going through Kelly and Audi Burlington than any of the big tire retailers. E More

by richigentile26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dat Parts Manager
Sep 01, 2023 -

Audi Burlington responded

Thank you for trusting Audi Burlington with your service needs! Kelly & the team appreciate your support and look forward to assisting you again next time. Take care!

August 31, 2023

Audi Burlington Service is always timely and quality is excellent. This experience is orchestrated by a great service manager, Kelly, who is knowledgeable and curteous. Thank you! More

by dannamauch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Audi Burlington responded

Hey Danna, thank you for the positive review! We're delighted to know that Kelly and our team at Audi Burlington provided you with timely and quality service. We appreciate your feedback and see you next time! Have a great ride!

August 31, 2023

Under difficult circumstances (for me), Jim at Audi Burlington took excellent care of me, making sure that I had transportation when I needed it, and repairing my car perfectly. I keep going back becau More

by aden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Audi Burlington responded

Hi Aden, It's great to know that Jim and our team at Audi Burlington were able to assist you during a difficult time. We appreciate your trust in us for reliable service!

August 31, 2023

Derek was excellent in explaining, responding and his timeliness in getting my car serviced. Very pleased with the whole experience. More

by BG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Audi Burlington responded

We're so glad to know that Derek provided excellent service during your visit at Audi Burlington. Thanks for sharing this positive feedback, we appreciate it!

August 31, 2023

Helped me out in an emergency with a nail in my tire. Appreciated the quick fix and professionalism from Jim, my service advisor. More

by P. Pilon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Audi Burlington responded

We're glad Jim and the Audi Burlington team could assist you promptly in your time of need. Thanks for trusting us with your vehicle!

August 31, 2023

Outstanding Sales experience throughly professional and consumer friendly. Would recommend this sales experience to everyone. More

by Jnbassoc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laris Gacanovic, Matthew Correia
Sep 01, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're glad to know you had an outstanding sales experience at Audi Burlington. We appreciate your recommendation and hope to see you again! Enjoy your new ride!

August 30, 2023

They were great. They saved me money on their own initiative with a rebate that I was unaware of. Lauren, Nicoly who delivered the car was fantastic. There was a prob More

by Ken M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicoly Mandelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan McGuire - Awesome! Helped me out above and beyond
Aug 31, 2023 -

Audi Burlington responded

Hey Ken, thank you for the positive review! We're happy to know that Lauren and Nicole provided you with a great service experience at Audi Burlington. We'll see you next time! Have a great day!

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