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Audi Burlington

Burlington, MA

4.9
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,115 reviews

September 20, 2023

Anthony Lazzaro was a straightforward and very knowledgeable. About product line and got the deal done quickly they were very accommodating! More

by Jtjam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Olivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lazzaro
Sep 21, 2023 -

Audi Burlington responded

Hi Jtjam! We're glad to know Anthony was able to assist you efficiently and knowledgeably at Audi Burlington. We appreciate your feedback! We'll see you next time!

September 20, 2023

Always friendly and beyond helpful. Tony has been my advisor several times and he has always gone above and beyond to ensure the service quality and timing is perfect. More

by JTW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're glad to know that Tony and our team at Audi Burlington have consistently provided you with top-notch service. We appreciate your feedback and see you again! Have a great ride!

September 20, 2023

I arrived early and they were ready to start. All was completed in the time they estimated. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Audi Burlington responded

Chris - Your feedback is much appreciated! Thank you for supporting Audi Burlington.

September 20, 2023

I has been go to Audi Burlington for my Audi Q5 services need. I like the convenience and easy to set up car maintenance appt. More

by We know car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Audi Burlington responded

We're glad to know that you find our service appointment setup convenient at Audi Burlington. We aim to make your experience as easy as possible! Thank you for choosing us for your Audi Q5's needs.

September 19, 2023

Long time Audi driver, long time Audi Burlington customer. As usual kelly and the team went above and beyond taking car of me and my car. More

by Levin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Audi Burlington responded

Hi Levin, It's great to know that Kelly and the team at Audi Burlington continue to meet your expectations. We appreciate your loyalty over the years!

September 19, 2023

From the time I shook Scott’s hand till the time he handed me the keys to my new Audi Q3, the level of customer service was exemplary. Scott took the time to discuss how pricing works on both pre-owned More

by Jim B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gaskell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Audi Burlington responded

Hi Jim, we're delighted to know that Scott provided you with such a comprehensive and comfortable buying experience at Audi Burlington. We appreciate your recommendation! Enjoy the ride in your new Audi Q3!

September 18, 2023

Great costumer service. Anthony was respectful and straight forward. Everything was easy and made sense More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're glad to know that Anthony and our team at Audi Burlington were able to provide you with a straightforward experience. We'll see you next time! Have a great ride!

September 16, 2023

Always a pleasure dealing with Jim Parolisi in the service department. He goes above and beyond every time making sure any issue is taken care of and in a timely manner. More

by kdifava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're delighted to know that Jim and our service department at Audi Burlington have consistently provided you with excellent service. We'll see you next time! Have a great ride!

September 15, 2023

Audi Burlington is the best dealership I have ever worked with. Nate Joyce and Brendon McGuire exceeded all expectations. Both were extremely courteous, knowledgeable and professional. Nate was awesome in More

by janganley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Joyce, Brendon McGuire
Sep 15, 2023 -

Audi Burlington responded

We're delighted to know you had such a positive experience with Nate and Brendon at Audi Burlington! We strive for excellence in all areas of our dealership. Enjoy your new Audi A4! Have a great day!

September 15, 2023

I brought my 2019 Audi RS5 in for 50k service. I've been using them for 4½ years since I bought it. Top-notch service as always. Informative and cordial as always. More

by dborg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Audi Burlington responded

We're glad to know that you've been satisfied with our service over the years at Audi Burlington. It's always a pleasure assisting with your 2019 Audi RS5! Thanks for sharing this positive feedback.

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