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Audi Burlington
Burlington, MA
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,115 reviews
October 26, 2023
I had a very bad experience with the Audi assist. It literally took 24hours for someone to come and get a tow from my location to the dealership! And every time I called I got a text saying they were It literally took 24hours for someone to come and get a tow from my location to the dealership! And every time I called I got a text saying they were on there way. And I even had to walk 7miles to get to my car and wait for a tow to meet me at my car and he never showed up ! I even made a time to meet him! However, Anthony from the service department was very helpful and he helped me tremendously!!! He is great!!!! Also Jim help ed me out initially. More
by Audigirl
October 25, 2023
I had a great experience with them. They are polite and professional with timely communication and excellent service. I would definitely recommend them to anyone They are polite and professional with timely communication and excellent service. I would definitely recommend them to anyone More
by Zhen
Employees Worked With
Max Ha
October 25, 2023
I received great service, once again, from Audi Burlington. Kelly was friendly, knowledgable and efficient, and kept me updated on timing. Burlington. Kelly was friendly, knowledgable and efficient, and kept me updated on timing. More
by Kristina C
Employees Worked With
October 21, 2023
Efficient. Friendly. Thorough. Timely. Good availability of service times. Offered pick up and drop off which worked great. Friendly. Thorough. Timely. Good availability of service times. Offered pick up and drop off which worked great. More
by mgkelly3@gmail.com
Employees Worked With
October 21, 2023
Fast and efficient service, and Jim, the service coordinator, was excellent with keeping us informed every step of the way! coordinator, was excellent with keeping us informed every step of the way! More
by Joe L.
Employees Worked With
October 20, 2023
Anthony in service was great to work with. Up front with repairs needed and overall communication was excellent. Up front with repairs needed and overall communication was excellent. More
by LENNY S
Employees Worked With
October 20, 2023
Excellent service. Kelly was super professional and engaging from the moment I entered the dealership to the moment I left. Kelly was super professional and engaging from the moment I entered the dealership to the moment I left. More
by Inspiredfuture2022
Employees Worked With
October 20, 2023
Very pleasant and helpful, everyone is friendly, and I was very comfortable in the waiting area. was very comfortable in the waiting area. More
by Richard ciardi
Employees Worked With
October 20, 2023
Process to purchase a new lease was efficient and enjoyable. Very professional staff across the dealership. enjoyable. Very professional staff across the dealership. More
by brianrcunningham
Employees Worked With
October 19, 2023
Easy to work with, fast in and out. I took my car for annual maintenance and it was probably the fastest I've dropped off or picked up. I took my car for annual maintenance and it was probably the fastest I've dropped off or picked up. More
by johnny.l.huynh
Employees Worked With
