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Audi Burlington
Burlington, MA
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,115 reviews
December 02, 2023
Very good service Appointment was on time Repairs explained in detail Loaner car was ready on time explained in detail Loaner car was ready on time More
by Milnere
Employees Worked With
December 02, 2023
The work was done in a shorter time than promised. The waiting area is immaculate with a fine selection of beverages and snacks. I only wish they took longer! I complained to Derek that another Audi d The waiting area is immaculate with a fine selection of beverages and snacks. I only wish they took longer! I complained to Derek that another Audi dealership did a poor job of cleaning the inside windshield at a previous service appointment so he personally cleaned it. That's 5 star service. More
by kwalczak47
Employees Worked With
December 02, 2023
I have bought 3 Audi’s all from Audi Burlington and I wouldn’t go anywhere else. From the start they were very professional. I worked with Nicoly on my last 2, a Q7 and today a Q5 and she was fantastic. wouldn’t go anywhere else. From the start they were very professional. I worked with Nicoly on my last 2, a Q7 and today a Q5 and she was fantastic. I highly recommend her if you are in the market for a car. There is no reason to lol anywhere else. Thank you More
by Cmazzotta
Employees Worked With
December 01, 2023
Friendly, efficient clean pleasant responsive informative smart well run. We enjoyed Peter our salesman, the two interns who greeted us and Ali our sales manager. They had exactly the car we wanted and we ar smart well run. We enjoyed Peter our salesman, the two interns who greeted us and Ali our sales manager. They had exactly the car we wanted and we are very graceful to all. More
by amg
Employees Worked With
Other Employees :
Two wonderful younger associates one male one femY, Ali Mohajer
December 01, 2023
The Dealer process went smoothly, and my salesperson Keith was knowledgeable and helpful. Good experience! Keith was knowledgeable and helpful. Good experience! More
by bholt
December 01, 2023
They are reliable, freindly and complete the work on time and as promised. They make it simple. and as promised. They make it simple. More
by Jeh
Employees Worked With
December 01, 2023
Nicoly was professional, very knowledgeable, and a pleasure to work with. She was patient and efficient without being pushy. pleasure to work with. She was patient and efficient without being pushy. More
by jeanelle.ack
Employees Worked With
November 30, 2023
Excellent customer service. Beginning with initial contact via phone and face to face. They answered all my questions in a very professional manner and Jay was great to work w Beginning with initial contact via phone and face to face. They answered all my questions in a very professional manner and Jay was great to work with. I can’t say enough great things about my experience More
by Dee
