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Audi Burlington
Burlington, MA
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,115 reviews
December 09, 2023
Repeatedly failed to meet the deadlines they set for service to be completed, lack of communication on when the car could be serviced and little clarification when we asked questions. service to be completed, lack of communication on when the car could be serviced and little clarification when we asked questions. More
by elenajn
Employees Worked With
Jim parolisi
December 09, 2023
Check-in was quick and easy, and I enjoyed the loaner car. This marks our 6th year of annual servicing of our Audi A4. We've never had a problem with this vehicle and we hope we never will. car. This marks our 6th year of annual servicing of our Audi A4. We've never had a problem with this vehicle and we hope we never will. More
by RA
Employees Worked With
December 08, 2023
Derek was excellent and my car was ready as promised. Have been using the service department for years and will continue.. Have been using the service department for years and will continue.. More
by GT
Employees Worked With
December 08, 2023
Came to Burlington Audi for a tire repair without a scheduled appointment and met with the service advisor Derek Brodeur. Had front tires replaced and oil and filter changed that was due. Derek was con scheduled appointment and met with the service advisor Derek Brodeur. Had front tires replaced and oil and filter changed that was due. Derek was considerate and thorough explaining work to be done. More
by Ken R.
Employees Worked With
December 07, 2023
My wife and I bought our new Toyota 2020 Highlander from Peter. He was excellent the entire way through and answered all our questions. 10/10 would be back!! Thank you! Peter. He was excellent the entire way through and answered all our questions. 10/10 would be back!! Thank you! More
by aczuczwa
Employees Worked With
December 07, 2023
Derek was outstanding and always listens and explains my questions. I was only in Audi for 1.15 minutes to have my S5 have an oil change in state inspection. questions. I was only in Audi for 1.15 minutes to have my S5 have an oil change in state inspection. More
by md10nassau
Employees Worked With
December 07, 2023
Derek was clear and frequent in his communication. Car completed on time as promised and scheduling the repair was super easy Car completed on time as promised and scheduling the repair was super easy More
by Jim S
Employees Worked With
December 05, 2023
I worked with Lauren Savage on the sale. She was professional all the way through the process and made it seamless. When picking up the vehicle all of the Herb Chambers team from the fi She was professional all the way through the process and made it seamless. When picking up the vehicle all of the Herb Chambers team from the finance manager Mike to Nathaniel delivering the car, they were great to deal with and made it easy and comfortable. More
by enappa
December 05, 2023
Nate P. was fantastic to work with. He was very professional, knowledgeable and went out of his way to to make sure my new audi q5 was exactly what I wanted was fantastic to work with. He was very professional, knowledgeable and went out of his way to to make sure my new audi q5 was exactly what I wanted. Thank you so much Nate. More
by Lindab
Employees Worked With
