Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I’ve been going to Herb Chambers since 2017 and my experience has been good. The service desk is communicative and pretty easy to work with. The loaner program is the same. Thumbs up experience has been good. The service desk is communicative and pretty easy to work with. The loaner program is the same. Thumbs up More
Anthony was great to work with . Excellent service. Was easy and pleasant to deal with. Highly recommend. Excellent service. Was easy and pleasant to deal with. Highly recommend. More
Peter was conscientious and knowledgeable through the process. After the process I asked Peter to email me my registration information and the next day it was in my mailbox. He has followed up to make process. After the process I asked Peter to email me my registration information and the next day it was in my mailbox. He has followed up to make sure everything is going well. Great service. Thank you Peter More
Peter was great. He was so helpful in making sure our car was ready in a timely matter and addressing any issues that came up. A pleasure doing business with him and He was so helpful in making sure our car was ready in a timely matter and addressing any issues that came up. A pleasure doing business with him and Audi Burlington More
Appointment for an oil change $205, car has been asking for oil constantly they removed the bottom cover to see for any oil leaks and was charged an additional $209 without consulting with me fist Found for oil constantly they removed the bottom cover to see for any oil leaks and was charged an additional $209 without consulting with me fist Found nothing wrong with the car but was charged $413 dollars most expensive oil check ever, not happy at all More
I pulled into the Service Drive and was greeted warmly by Anthony. His professionalism and kindness truly stood out. Anthony went above and beyond to assist me, making my visit smooth and enjoyable. I highly Anthony. His professionalism and kindness truly stood out. Anthony went above and beyond to assist me, making my visit smooth and enjoyable. I highly recommend his excellent service! More
Very easy process to set an appointment for an oil change. Excellent service by Jim Parolisi checking the car in, and as promised the work was completed in about an hour. Video made by technician was change. Excellent service by Jim Parolisi checking the car in, and as promised the work was completed in about an hour. Video made by technician was very helpful seeing what he checked and what might need future service. More
They sent detailed emails regarding the work they had to do. I wish they would also call when the car is ready. I don’t always check my email. do. I wish they would also call when the car is ready. I don’t always check my email. More
Professional and knowledgeable of the operations of the vehicle . Friendly atmosphere and willing to listen to customer preferences. vehicle . Friendly atmosphere and willing to listen to customer preferences. More
Peter Matton was incredibly helpful! I would recommend Audi Burlington and Peter to anybody looking for great service in their next car purchase. Good communication and they get the job I would recommend Audi Burlington and Peter to anybody looking for great service in their next car purchase. Good communication and they get the job done right! More