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Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Yes, I would absolutely recommend this dealership!! ... Years ago, we purchased an Audi A4 at Audi Burlington. Because of this dealership's exceptional and friendly sales and services, we opted to stay wi Years ago, we purchased an Audi A4 at Audi Burlington. Because of this dealership's exceptional and friendly sales and services, we opted to stay with them. A few years later, we traded in the A4 and upgraded to our dream car, a brand new Audi S4! We absolutely love it!! Audi Burlington has been fantastic with our every choice, price, detail, and step along the way! ... Recently, I brought the S4 in for its routine maintenance and found Jeff Buchholz, in the Service Dept. to be extremely understanding and accommodating with my difficult scheduling issues. He was great with setting up my loaner car as well,(a brand new Audi A4, I might add)! ... Instead of picking up my S4 late in the day when it was ready (unfortunately during rush-hour traffic times), Jeff suggested I keep the loaner car overnight and come back the next day at my convenience!! (Wow!... that was really a big plus in my book!) He was also very informative and thorough answering questions my husband and I had. We were very impressed with Jeff and of course as always, with Audi Burlington! Thank you Jeff for being so efficient, pleasant, understanding and over-the-top accommodating! Great job!! More
My dad totalled his car had needed a new one right away. and I didn't realize how many great pre-owned cars they have at Audi Burlington. Tom Viner was super nice and got my family a great deal and my dad l and I didn't realize how many great pre-owned cars they have at Audi Burlington. Tom Viner was super nice and got my family a great deal and my dad loves his Murano! More
Jim has been great to deal with and has always tried to accommodate my needs when bringing my vehicle in for service, whether it was short notice or a planned service maintenance. I have had nothing but go accommodate my needs when bringing my vehicle in for service, whether it was short notice or a planned service maintenance. I have had nothing but good experiences in dealing with the service department just wish I had fewer experiences. Although I am a bit frustrated with the car as of lately Audi of Burlington and the service department have tried very hard to make it right I don't know that they could do anything more. More
Jonathan was a pleasure to work with; I was just looking around and after talking with him, I decided to pull the trigger and go with an Audi. They paid a fantastic price for my turn-in and I am so pleased around and after talking with him, I decided to pull the trigger and go with an Audi. They paid a fantastic price for my turn-in and I am so pleased with their professionalism. Jonathan took the time to explain all the features of the model I was considering; and after buying the car, he went over every aspect of the car. He was so well informed that whenever I asked a question, he not only had an answer, but described how the feature evolved as a product and what advances were created to make the car more efficient. They're a great group of people over there--from Jonathan to his manager, to the hysterically funny and personable finance guy I signed papers with--just a well run dealership. I'll always buy an Audi from here on out, and I can thank Jonathan and his team for that! More
Purchased a new 2013 Q5 in Dec 2012, very happy with overall experience at this dealer. I worked with Jonathan Yeshulas who was very patient to answer my questions with no pressure to buy. I visited t overall experience at this dealer. I worked with Jonathan Yeshulas who was very patient to answer my questions with no pressure to buy. I visited the dealership four separate times over a three week period to test drive different models/trims and research what I wanted. Jonathan arranged convenient times for me to do this and always had the vehicle I wanted ready. He never tried to push me to buy and always said come back when I was ready. I did visit another large Audi dealer to compare and they only wanted to talk about pricing, so I knew that staying with Burlington and Jonathan was the right move for a nicer experience. When I had finally decided what I wanted, the color/trim combination wasn't in-stock from Burlington so Jonathan found one at another dealer and had it brought to Burlington at no cost to me and with no change in our agreed pricing. He also spent time going over the features and continually offered to help with any questions after-purchase and I felt like he was genuinely interested in my experience. The finance team also found me a fantastic rate from a local bank below Audi rates, so the entire team there really served me well. More
My recently purchased A8 developed a cooling system leak which was only corrected by a part from Germany. Despite the 8-10 day wait the service department made every effort to keep me informed of the progr which was only corrected by a part from Germany. Despite the 8-10 day wait the service department made every effort to keep me informed of the progress. I was offered a loaner a number of times although i did not need one. Once completed the service adviser offered me a complete interior and exterior detailing at some future date to 'reward' me for my patience. Service like this under difficult circumstances is rare. This is my fourth car from this dealership and the service and sales experience is unlike any other. More
Jonathan was courteous, no sales pressure, was attentive and followed up many times with any questions that we had and was extremely helpful with informtion about the car and it's features. I dealt with sal and followed up many times with any questions that we had and was extremely helpful with informtion about the car and it's features. I dealt with sales not customer service that's why my rating were N/A More
I went in for an unplanned, acute problem with my V8 S4. The service department took this in stride, undertaking immediately to diagnose the problem. They figured it out, had the required part in stock, pro The service department took this in stride, undertaking immediately to diagnose the problem. They figured it out, had the required part in stock, provided a loaner vehicle and finished the work as promised by day's end. More
Jeff is always very friendly, helpful and informative. He keeps me updated on the status of my car and the costs that the services entail. If the work requires more than a few hours, he always gives me a loa keeps me updated on the status of my car and the costs that the services entail. If the work requires more than a few hours, he always gives me a loaner car at no cost. I highly recommend Jeff B. for quick and efficient service. More