Audi Burlington

My 2010 A6 was in for scheduled maintenance and a few minor repairs. In customary fashion Jim took care of business quickly in a caring manner, keeping me informed of the progress along the way. If you minor repairs. In customary fashion Jim took care of business quickly in a caring manner, keeping me informed of the progress along the way. If you are looking to top a good sales experience with an outstanding after sales service experience, this is the place to go. Hats off! More

I can't say enough about the Service Dept at Herb Chambers Audi in Burlington MA. I have never felt so confident in the fact that the service dept is fighting for me as their customer, and not workin Chambers Audi in Burlington MA. I have never felt so confident in the fact that the service dept is fighting for me as their customer, and not working purely for the manufacturer. Both Jeff Buchholz and Jim Parolisi have handled several issues I had, and exceeded my expectations every time. They always get my vehicle in right away, arrange for a loaner vehicle, and have my car fixed ahead of schedule. Their due diligence and attention to detail has not only ensured my problems were covered by Audi, but have saved me many future problems as well. Buy with confidence, knowing the best team around will have your back. When I buy my next car here, I am asking for the commission to go to the service dept, because that is why I am buying here again! More

It was a great overall experience and I couldn't be happier with my car. I can now say I have my dream car thanks. happier with my car. I can now say I have my dream car thanks. More

I recently dropped our Q5 hybrid off for routine service. It was a great experience from start to finish. When I entered the dealership, John Borgeson approached me immediately, took my information and g It was a great experience from start to finish. When I entered the dealership, John Borgeson approached me immediately, took my information and got the ball rolling. I was impressed by his efficiency and even more appreciative of his respectful, cheerful demeanor. My interaction with him made another chore on a long 'to do' list not only tolerable but actually enjoyable. My loaner car was ready and my own vehicle was finished in a thorough and timely fashion. A+ More

I found the employees at the dealership to be very happy. I found them to be very enthusiastic and genuinely honest. When I called them inquiring about the inventory, they were very honest about their invent I found them to be very enthusiastic and genuinely honest. When I called them inquiring about the inventory, they were very honest about their inventory position, and conveyed to me that they don’t have the specific model and offered alternatives. They even offered me the price over the phone. There were no dramas that typically happen at dealership. I love Tom Viner's welcome greeting over the phone. Peter Matton is the nicest salesman. Their non-sales staff are awesome! More

Jim Parolisi has always been terrific to deal with. Having an older A8L and he always make sure I leave with a comparable loaner car. Because of the age the repairs/maintenance can get costly and Jim Having an older A8L and he always make sure I leave with a comparable loaner car. Because of the age the repairs/maintenance can get costly and Jim does a fine job explaining what's needed and does what he can to keep the cost in-line. I appreciate his follow-up and highly recommend him and the dealership. More

Can't say enough about Audi Burlington, they were willing to go above an beyond to make sure my repair was properly done and it turned out to be covered under the warranty which most dealerships woul willing to go above an beyond to make sure my repair was properly done and it turned out to be covered under the warranty which most dealerships would not have even checked. Total quality service from top to bottom!! I live closer to three other dealerships but I do business with this dealership because of the people and how I am treated! More

As a former Massachusetts resident, now living in Sarasota, FL, I had bought most of my cars from Herb Chamber's dealerships and chose to buy my new 2013 Audi Allroad from Herb Chambers Audi in Burli Sarasota, FL, I had bought most of my cars from Herb Chamber's dealerships and chose to buy my new 2013 Audi Allroad from Herb Chambers Audi in Burlington, MA. This was an amazingly efficient and perfect sales transaction. Jon Miranda rates a "10" in salesmanship, eagerness to please and attention to detail. It continues to be an undeniable pleasure to buy my automobiles from Herb Chambers. This was the best and easiest sale yet. The car was delivered to my door in Sarasota in a beautiful covered transport truck. I got exactly what I wanted for interior and exterior colors and options and the price was competitive and fair. No quibbling, no haggling. A very professional and intelligent transaction. Donna D'Agostino, Sarasota, FL (formerly Winchester, MA). More

Peter Matton was fabulous to work with on the purchase of my new Audi Q5. He consistently followed up with us on any questions, needs or concerns - making sure that we are treated as VIP Audi customers long my new Audi Q5. He consistently followed up with us on any questions, needs or concerns - making sure that we are treated as VIP Audi customers long after the paperwork is signed and the car is off the lot! I highly recommend Peter and the team at Audi Burlington - and I LOVE my Q5 - favorite car to date! More