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Audi Burlington

Burlington, MA

4.9
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,115 reviews

September 17, 2013

Jon was great to work with and made the purchase of our new car very easy. He was patient and took his time to go over all the "stuff" the car as to offer. More

by migzy60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2013 -

Audi Burlington responded

Thank you for taking the time to share your experience with Jon. It's wonderful to hear from such a satisfied customer! We’re fortunate to have a fantastic team here at Herb Chambers Audi Burlington who continuously excel in providing our guests with top-notch customer service. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

September 16, 2013

I was extremely impressed with the level of service that Johnathan Yeshules provided to me during my car buying experience. B/c of his customer service, I wouldn't hesitate to recommend Audi Burlington to More

by kmachemer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2013 -

Audi Burlington responded

I sincerely appreciate you posting such great comments about your experience with Jonathan here at Herb Chambers Audi Burlington! We work very hard to provide our guests’ with the best customer service, and it is always a delight to read that one of our team members is exceeding our guests’ expectations. Thank you and we look forward to the opportunity to serve your automotive needs in the future! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

September 14, 2013

After visiting several dealers to discuss the options available to me on my new S5, only Audi of Burlington was able to fully answer my questions and work with me through the custom order process. The More

by jwiegratz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 17, 2013 -

Audi Burlington responded

Thank you for this fantastic review and for taking the time to share your experience with Peter & Mike here at Herb Chambers Audi Burlington. I'm so pleased we were able to provide you with such a pleasant experience while purchasing your awesome Audi S5. I will be sure to pass along your kind sentiments to Mike & Peter as I know they will appreciate your great recommendation. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

September 10, 2013

I was the customer most salespeople dread, I didn't know what I wanted - Audi or BMW, new or used, lease or purchase. My salesperson, Michael Wootan was different, throughout the several weeks of sea More

by Skamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wootan
Sep 12, 2013 -

Audi Burlington responded

Thank you so much for taking the time to share your experience with Michael, Caitlin, Dennis and Nick here at Herb Chambers Audi Burlington. I’m so honored to hear you speak to highly of our team. We strive to provide each guest with the best customer experience and your recognition of our teams hard work means so much. Thank you again and we look forward to serving your automotive needs for many more years to come. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

September 07, 2013

Great experience! The service on my car took longer than expected, but there was great communication and no issues about my keeping the loaner until my care was ready. The loaner was great and my car came More

by lneed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 09, 2013 -

Audi Burlington responded

Thank you for taking the time to provide such great feedback. I’m thrilled to hear how happy you are and that Jim was able to provide you with such a pleasant service experience. Here at Herb Chambers Audi Burlington, our primary concern is delivering flawless customer service. I apologize for your longer than expected wait, but sincerely appreciate your patience. We truly value your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

August 29, 2013

The service was prompt, courteous and efficient. The loaner was good, the car was finished and ready on time. The wait at drop off and pick up was short. The car was returned washed and vacuumed. Highly More

by sgsimon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 29, 2013 -

Audi Burlington responded

Thank you for taking the time to write this review and for giving our service team such a wonderful 5-Star rating! We work very hard to ensure that all of our guests are 100% satisfied with the Herb Chambers Audi Burlington experience. We sincerely appreciate your recommendation and look forward to serving all of your automotive needs for many more years to come! Kind Regards, Adnan Sehovic General Manager Herb Chambers Audi Porsche Burlington

August 27, 2013

Russ gave us first class service in the purchase of our new custom built Audi Q5. He has an exceptional knowledge of the brand which made the process easy and fun. We look forward to working with him in More

by Tanthony1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2013 -

Audi Burlington responded

Thank you for taking the time to share your encouraging words and kind recommendation of Russ here at Herb Chambers Audi Burlington. We take great pride in surpassing any and all expectations you might have when purchasing a vehicle. I’m so pleased to hear that Russ proudly represented our dealership and provided you with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

August 16, 2013

We were so pleased with Herb Chambers Audi of Burlington dealership!! The people we worked with were very friendly, knew their product and were such a pleasure to work with. We drove almost 7 hours from Mai More

by jtaylor101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick the General Mangaer, Dennis in finance, Josh Morrison
Aug 19, 2013 -

Audi Burlington responded

Thank you for sharing your recent experience Dennis, Jonathan, Josh and Nick here at Herb Chambers Audi Burlington. I’m so happy to hear that everything went smoothly with your Q7 purchases. We strive to provide an exceptional customer experience and it’s great feedback like yours that lets me know we’re succeeding with that mission. We value your business and your terrific recommendation. Enjoy your fantastic new Q7 and we look forward to serving your automotive needs for many more years to come! Kind Regards, Adnan Sehovic General Manager Herb Chambers Audi Burlington

August 13, 2013

Elite Service, timely follow up and in a class of their own. The team at Audi, Burlington understands the expectations of their customers and strives to exceed them. First Class is an understatement. R More

by gnicoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 13, 2013 -

Audi Burlington responded

Thank you, Gregory, for taking the time to recognize Jen, John and Jim! I’m thrilled to hear you found them friendly, professional and knowledgeable. Our staff strives to provide our guests with a great experience from the moment they walk in our dealership. I know they will appreciate the time you took to share your experience. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

August 06, 2013

I have been a loyal customer with Burlington Audi since my first purchase of 2010 Audi A4 and my recent purchase/up grade of my 2013 Audi A6 2.0T. The employees of Burlington of Audi are one of the best, More

by Eshanker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Buchholz
Aug 06, 2013 -

Audi Burlington responded

Thank you for posting such an awesome positive review! I appreciate you taking the time to share your experience with Peter and the Service Department here at Herb Chambers Audi Burlington. A terrific guest experience is what we aim for each and every time and Peter is truly a testament to that. I'll be sure to pass on your kind sentiments. We value your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

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