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Audi Burlington
Burlington, MA
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,115 reviews
January 14, 2024
I returned to Audi Burlington for a second time to purchase a car. I couldn’t say enough about the service provided by George. He made, what is typically a stressful experience, into a pleasant transa purchase a car. I couldn’t say enough about the service provided by George. He made, what is typically a stressful experience, into a pleasant transaction that’ made sense to me. Brendan L. helped with the delivery of the vehicle. He was also very pleasant and went the extra mile to make sure I was completely satisfied when I left. Thank you to both George and Brendan for your service and attention. More
by Kmcleanrunner
January 13, 2024
My experience from start to finish was excellent. From the greeter as I pulled in to Max who greeted me at the desk. He was professional cordial and personable. I felt instantly welcomed.. He was inf From the greeter as I pulled in to Max who greeted me at the desk. He was professional cordial and personable. I felt instantly welcomed.. He was informative helpful. Additionally, I was so pleased to reunite with Lauren Savage who was a colleague of my husband in the early part of her career at Herb Chambers. She took the time to greet me and catch up on family and our lives. I cannot imagine a better more professional experience. Thank you Max and Lauren and Herb Chambers Audi Burlington. More
by Lpagluica
Employees Worked With
January 11, 2024
Good experience. Quick, Comfortable lounge to wait in. Spotless car wash to finish the service visit. Quick, Comfortable lounge to wait in. Spotless car wash to finish the service visit. More
by Tim
Employees Worked With
January 10, 2024
Fast, kind and efficient service that was awesome. I could not ask for a better experience I could not ask for a better experience More
by Wfboyd1
Employees Worked With
January 08, 2024
Very polite. Showed me around the dealership since it was my first time there. Not pushy at all. Showed me around the dealership since it was my first time there. Not pushy at all. More
by mitfisher
Employees Worked With
January 07, 2024
Friendly service, worked on quickly and accurately. Great experience. Appreciate that the service advisor took extra time to ask me questions and confirm everything needed was covered. Great experience. Appreciate that the service advisor took extra time to ask me questions and confirm everything needed was covered. More
by ReasonablePerson
Employees Worked With
January 06, 2024
Great experience! Jim was very helpful. He set me up with Über for back and forth Jim was very helpful. He set me up with Über for back and forth More
by Npjain2002
Employees Worked With
January 06, 2024
Great service experience from Audi Burlington today. Everything was done on time with no unexpected charges, and the car was washed and cleaned when I picked it up. Everything was done on time with no unexpected charges, and the car was washed and cleaned when I picked it up. More
by bosgeek
Employees Worked With
January 05, 2024
Derek was informative and helpful. He was accurate on my wait time and explained the process He was accurate on my wait time and explained the process More
by pga6465
Employees Worked With
