Audi Burlington

Jim is the best service advisor I have ever dealt with. He is terrific. He is one of the reasons I do business with this dealership. That said,there must be a team that supports Jim and I have almost i He is terrific. He is one of the reasons I do business with this dealership. That said,there must be a team that supports Jim and I have almost invariably had good experiences there. More

I had great experience, they provide me with car that took me to Burlington mall, had lunch there, than came back to the dealership and picked my car. even though they washed my car when it was delivered took me to Burlington mall, had lunch there, than came back to the dealership and picked my car. even though they washed my car when it was delivered back to me it was still wet. More

I highly recommend working with Caitlin Meuse. She is, hands down, the most knowledgeable, responsive and courteous auto salesperson I have ever had the pleasure of dealing with. hands down, the most knowledgeable, responsive and courteous auto salesperson I have ever had the pleasure of dealing with. More

We were looking for an Audi Q7 with a premium package to replace our old Lexus RX330. I contacted Tom Viner, he told me that he had one in the inventory and asked me when I wanted to stop by. I told him i replace our old Lexus RX330. I contacted Tom Viner, he told me that he had one in the inventory and asked me when I wanted to stop by. I told him it would be on the weekend. We stopped by the dealership on the following Saturday and he was out due to the Red Sox World series parade, so we looked around and got an idea of what the Q7 looked and felt. We left Audi Burlington and visited the Mercedes Benz of Boston in Somerville for a ML350. The experience wasn't so good there, so we came back the next day and saw Tom. Tom no longer sell cars, but he took time off his busy schedule just to accommodate me. We shook hands, exchanged greetings and went down to business. We had a number in mind, we wanted the Q7 at invoice price and not a penny more. Tom was able to work with us, and agreed on a compromise, we bought the Q7 just a few dollars above invoice. It was a nice experience indeed. A few lines on the dealership itself, I have been to many dealerships and dealt with many people. There is no BS with this place, the representatives don't play games with you. It is what it is. If they have a car fits your liking, they will try their best to sell it to you, if not, they will try to get one to you as soon as they become available. There are reviews saying that they cannot hold a large inventory, that's only because people are buying them like candies. The sales reps are very friendly, they gave you ample time to look at the cars you want, they don't flock around you the moment you step inside the door and they don't leave you hanging when you are really to purchase. We took the Q7 home and been enjoying it since. More

The entire experience from start to finish at Audi Burlington was superior! The care and consideration taken during our buying process far exceeded our expectations. Making any big purchase can be s Burlington was superior! The care and consideration taken during our buying process far exceeded our expectations. Making any big purchase can be stressful and we all know that buying a car can some times be unpleasant. Jon Miranda changed this experience for me forever. He was patient and so informative as he taught me and my husband about Audi, our choices and ultimately the car we purchased. We have owned several vehicles and I can honestly say that I have never loved any car this much. Thank you Jon and I do believe I am an Audi person now and forever more! Jon makes me look forward to the process of buying another car. I may do it sooner than later just to deal with Jon Miranda and Audi Burlington!! More

Caitlyn was very helpful and made buying a new vehicle easy. She was very straightforward with me and made me feel comfortable. We agreed on a price very quickly and upon delivery she explained all the easy. She was very straightforward with me and made me feel comfortable. We agreed on a price very quickly and upon delivery she explained all the features of my new vehicle to me. It was a good experience overall here. More

My purchase experience was, again, superb! Caitlin My purchase experience was, again, superb! Caitlin was incredibly helpful and did everything she could to reduce the "hassle factor" of purchasin My purchase experience was, again, superb! Caitlin was incredibly helpful and did everything she could to reduce the "hassle factor" of purchasing a new car. She even had the snow tires mounted, had the car registered in my home state (different from the dealership) and then delivered the car to me at work - an hour's drive North of the dealership. She took the time to explain everything and make sure it was all set up properly. She followed-up to make sure everything was perfect - which it was. Thanks again, Audi Burlington, for a stellar experience! This is my 3rd new car from them and I won't go anywhere else -- for sales or service -- even though I have to drive an hour and there is another dealership 10 min. away. More

Caitlin did an amazing job from start to finish. She made us feel extremely comfortable and we feel very good about the purchase. She helped us understand the process and walked us through each and eve made us feel extremely comfortable and we feel very good about the purchase. She helped us understand the process and walked us through each and every step. She drove 45 minutes to pick up the title for a trade in which in my opinion is far above and beyond. She took the time to help us understand all the feature in the car when we picked it up. She even called a day after I picked the car up to make sure everything was running smooth and to see how we were liking it. A+ job. More

Jonathan was great in getting me to come through the door. He found a perfect program that allowed me to trade in to a new A4 while keeping my payments the same, along with not having to bring any mone door. He found a perfect program that allowed me to trade in to a new A4 while keeping my payments the same, along with not having to bring any money to the table. Fantastic! More