Audi Burlington

I am a sales professional myself so I am not the easiest buyer and or person to sell to. I like to perform extreme due diligence on every purchase to ensure I receive the best value possible. When I walke buyer and or person to sell to. I like to perform extreme due diligence on every purchase to ensure I receive the best value possible. When I walked into Audi Burlington I knew exactly what car I had in mind. Russ K. was very attentive, courteous, and understanding throughout the entire sales process. Rus did not attempt to pressure me or lure me into any traditional "Car Salesman" tricks even after I told him I was going to look at a few more of the same vehicle as other local dealerships. Russ was thoughtful in calling me back a few days later to check in on my car buying process and offer his assistance. I would gladly work with Russ again and better yet would refer my friends to work with him as well. More

I have been an Audi driver for the last 15 years and have bought/leased all my vehicles from IRA Audi in Peabody Mass. I was driving a 2007 Q7 at the time with 120,000 miles and it was getting up there and bought/leased all my vehicles from IRA Audi in Peabody Mass. I was driving a 2007 Q7 at the time with 120,000 miles and it was getting up there and thought I should start exploring my options so I went to IRA. They stuck me with the most junior, unknowledge about salesman they could find who's only concern was if I was going to buy the car that day. Nothing about the car was described features, warranties new changes etc. nothing! I proceeded to leave pissed off. I called my service guy at IRA who referred me to his brother at Burlington Audi who then referred me to Bruno Lopes salesman. That poor kid must have driven in 6 cars with me some of them twice just to make sure I was sure of my decision at the same time talking about and showing all the features etc. He knows everything about all Audi's refreshing! Once I decided on a model Mikail Moiseyev in Financing appraised my car at a VERY fair value and helped me get the financing I needed (which was not an easy task). Bruno introduced me to the service department and come to find out my old service rep from IRA is now there Cindy! It was like old home week at Audi Burlington. They took care of all the paperwork transferring of plates etc and I picked my new 2012 A6 sport the next day! When I noticed a scratch a day later I went in and Bruno and the sales manager agreed to fix it and we are currently making an appt (at which time I will get a loaner) what more could you ask for I'm a convert long are the days of IRA Audi I now and forever will be a loyal patron of AUDI Burlington not only for my Audi's in the future but for all my service needs of my current one. I great experience! I would recommend this dealership to anyone! Sincerely Paige A Fantasia Controller More

Jim Parolisi has been my Service Advisor for several years. On this visit he sent me an email and left a voice message answering my voicemail request for an appointment within an hour of when I had left years. On this visit he sent me an email and left a voice message answering my voicemail request for an appointment within an hour of when I had left him a message. When I arrived he had the paperwork ready, answered a couple of questions clearly and let me know there were some computer updates for the car which would be installed during the visit. He is a good listener, noting my requests and making sure that the service department covered each of them. He is friendly, upbeat, very knowledgeable and answers questions directly without skirting the issue. Jim is efficient and never wastes time, especially when I wait for the car servicing rather than take a loaner. His relationship with his colleagues is friendly which allows him to find out more details if needed. More

Just drove my Audi A4 for the first time! Tom was so helpful every step of the way. We got exactly what we were looking for. Thank you! helpful every step of the way. We got exactly what we were looking for. Thank you! More

Yesterday I took delivery of a new 2014 A6 TDI and Russ Karkachov took the extra time to make sure that I was familiar with all the features of this technologically advanced vehicle. He walked me through Karkachov took the extra time to make sure that I was familiar with all the features of this technologically advanced vehicle. He walked me through the various controls, and even synced my contacts to the car's hands-free phone system. Prior to the delivery he showed us around the new facility, including the service department that will be handling my scheduled maintenance. All-in-all it was a very professional experience. More

After weeks of research, I decided to lease the 2014 Audi A4. I connected with Jason on a Saturday afternoon. Within a minute of entering the dealership, he engaged in a positive, low-pressure way that set A4. I connected with Jason on a Saturday afternoon. Within a minute of entering the dealership, he engaged in a positive, low-pressure way that set the tone for the entire experience. Jason was knowledgable, courteous and patient. The negotiation process was surprisingly simple. The delivery process was informative and seamless. I would encourage anyone looking to lease or purchase an Audi to consider contacting Jason. He played an integral part in what turned out to be a great experience. More

I had a great experience renewing my lease at Audi Burlington. I recommend working with Jon Miranda to anyone looking at leasing or buying an Audi. Burlington. I recommend working with Jon Miranda to anyone looking at leasing or buying an Audi. More

My husband and I had an excellent experience working with Jon Miranda from Audi of Burlington. This was our first time buying a car, and we had previously visited several other dealerships to test drive veh Jon Miranda from Audi of Burlington. This was our first time buying a car, and we had previously visited several other dealerships to test drive vehicles and get quotes - but came away frustrated by the aggressive/uncomfortable/lengthy sales tactics. Our experience working with Jon was the complete opposite - since he was extremely straightforward, efficient, friendly, and helpful. Once we purchased our new car, he also took the time the explain all of the features, which was an extra step that was much appreciated. Overall nothing but positive feedback, and would recommend to anyone. More

Overall I had a very good experience with Audi Burlington and would recommend them to anyone looking for a new or CPO Audi. I was looking at CPO A3's, CPO A4 Wagons, and new A4 sedans. I had already visited and would recommend them to anyone looking for a new or CPO Audi. I was looking at CPO A3's, CPO A4 Wagons, and new A4 sedans. I had already visited Audi Shrewsbury, Audi Natick, and Audi Nashua. They are nice dealerships and I had good "shopping" experiences with them, but I'm glad I purchased from Audi Burlington. A lot of it goes back to the sales person(Jason Piazza). My first visit was to test drive an A4 sedan. I was close to pulling the trigger on a new A4 sedan, because I had a hard time finding a CPO in the price range I wanted to spend on a used car. Audi Burlington had the color/trim level I wanted in stock and was close to where I worked. I liked the vehicle, but I'm more of a hatchback/wagon person. So, I left undecided. That night, I was browsing online and noticed that Audi Burlington just got in a CPO A4 Wagon. I emailed Jason about the availability. Not only was he prompt with his reply, but he took some pictures on his cell phone and emailed them to me. This extra effort was well appreciated, because the internet didn't have the real pictures yet. I drove and purchased it the next day. There were some paperwork hiccups, but nothing I could fault the dealership with. And Jason was prompt and very helpful getting through those hiccups. I've had my car for about a month now and I'm still smiling. More

I had been searching in the Boston area for a recertified S5. I went to Audi of Burlington and Caitlin Meuse said she would help me out. She was very friendly and extremely knowledgable. She did not try and S5. I went to Audi of Burlington and Caitlin Meuse said she would help me out. She was very friendly and extremely knowledgable. She did not try and push another car on me like several other Audi dealerships did. She knew exactly what I was looking for and told me she would do her best to find it. A few weeks later my phone rang, it was Caitlin with the good news. I test drove the car, fell in love, and bought it that day. It was very refreshing dealing with a knowledgable sales person who was not just there to sell me a car, but sell me the right car. I would definitely recommend this dealership (especially Caitlin) to anyone who asks. More