Audi Burlington

Audi Burlington was my first stop in searching for a new car, and surprisingly my last. Jason's low pressure approach was refreshing and he really listened to what I was looking for in a new car. I honestly car, and surprisingly my last. Jason's low pressure approach was refreshing and he really listened to what I was looking for in a new car. I honestly would have been happy with a new 3 series also and was planning on driving that after the Audi but after going over the A4 and driving the car I was hoping I could make this one work within my budget. Luckily for me they looked up my employer and saw that we had a partnership with Audi that entitled me to a great deal with no hassle or back and forth. I still have trouble believing that I got everything I wanted at the first place I went to, great service, helpful salespeople, excellent product, fair price. More

I purchased a used Infiniti G35 from Audi of Burlington and it was a very good experience. The car had a few problems after I picked it up that had nothing to do with the vehicle and they gladly took care and it was a very good experience. The car had a few problems after I picked it up that had nothing to do with the vehicle and they gladly took care of the issues for me. Jay L was responsive whenever I called and seemed concerned that service handled my concerns quickly and correctly. It just goes to show that not blowing people off after you sell them a car goes a long way, as I would gladly buy from Jay and Audi or any herb chambers dealer again. I know things happen with cars I think the important thing is how they are handled and this dealership did a great job with the few small things that happened with the Infiniti. More

I am a repeat customer at Audi Burlington and their quality of service and sales professionals like Tom Viner are the reasons. I always come away satisfied and very impressed. I highly recommend this quality of service and sales professionals like Tom Viner are the reasons. I always come away satisfied and very impressed. I highly recommend this dealership. More

What a refreshing experience. As someone who works in sales myself, I have very high expectations for customer service. I've had a number of less than great experiences buying cars in the past and was e sales myself, I have very high expectations for customer service. I've had a number of less than great experiences buying cars in the past and was expecting more of the same. Jay not only met my expectations, but he blew them away. He answered all of my many, many questions and somehow knew exactly when I needed him without being pushy. I felt like Jay wanted me to leave with a car I'd be happy with rather than the car that would make the most money. He managed to find me a great car within my price range and was clear about the pros and cons of it versus other cars in the lot. Luckily, they were mostly pros! The whole experience was very pleasant and every single person I met at the dealership was friendly and professional. Audi of Burlington is a rare dealer. I will definitely be back! More

I have recently started to bring my Audi S5 to Burlington for maintenance and service. Jim P. and the rest of the Audi service team have been a breath of fresh air. They have been extremely helpful and were for maintenance and service. Jim P. and the rest of the Audi service team have been a breath of fresh air. They have been extremely helpful and were able to figure out the problem I was having w my car. They promptly called and explained the issue. Audi's service department had the part ordered, delivered, and completed the following day. I was very impressed and happy to know I can count on them for quality service. I will continue to bring my car to Burlington Audi in the future. Cheers!! More

It started with Jennifer Gardner as she was so professional, friendly and honest when I was called to arrange for my 15,000 mile service check-up. Jennifer not only shared with me her very positi professional, friendly and honest when I was called to arrange for my 15,000 mile service check-up. Jennifer not only shared with me her very positive experiences with her colleagues and especially with the service consultants, she produced a profile for me as we were talking. She gathering my information and inputting data into the system while having conversation with me. She set-up an appointment date and time, and reserved a loaner for me. It was a great start to my service experience. It was quick and painless. Meeting Cindy when I brought my car in for service was great. She was professional and extended a welcoming greeting. Confirmed why I was there and asked if there were anything else that I wanted them to check... It was how she reached out beyond just checking my car in for service that was appreciated. She then made sure that I did not have to wait too long for my car after I return to pick-up my car. Once again, quick service but with a personal touch. It was a very nice experience. More

Excellent Service. Jeff was extremely helpful. He was very polite and explained everything what was going to happened when I made the appointment. The dealership is very convenient and accommodating. The very polite and explained everything what was going to happened when I made the appointment. The dealership is very convenient and accommodating. They offered me a great free loaner. The service was done within few hours. The dealership was extremely clean so was my car when I picked it up. Thank you Audi Burlington for your great service and Thank you Jeff for your customer support. More

I rated my Audi Burlington experience as a 5 and this is why: My sales person, Lanell Beckles, was friendly, professional, and very knowledgeable about Audi automobiles...the perfect combination for a sale why: My sales person, Lanell Beckles, was friendly, professional, and very knowledgeable about Audi automobiles...the perfect combination for a salesperson. He knew what I wanted and delivered! In fact, he came in on his day off to personally do the final walkthrough of the car before I drove it away! Mikail Moiseyev handled the financial part of the transaction and he was able to secure a very competitive rate for financing. I usually dread paperwork, but he had it well organized and the process wasn't painful at all. In short, I went in on Sunday to look at a Q5 and on Tuesday afternoon it was parked in my driveway....deal done! *One more thing, I had to return my Honda lease so I used Honda Burlington, another Herb Chambers dealership, and the person that handled that, Mr. Crow, was also great! No problem whatsoever... I would do business with the Herb Chambers family any day! Kristyn R., Lawrence, MA More

Excellent customer service. Best car buying experience in the 25 years I have owned cars. Helped us find the right car without the usual car salesman process. Purchased a 2012 certified pre-owned A6 at a ver the 25 years I have owned cars. Helped us find the right car without the usual car salesman process. Purchased a 2012 certified pre-owned A6 at a very fair price. The "smart pricing" was the price I had in mind and was well within my researched price parameters. I highly recommend an Audi and highly recommend Audi Burlington. Ask for Josh - you can't go wrong. More