Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Great customer service given that we were buying a used car and not a brand new one off the showroom floor. He treated us just the same or better! car and not a brand new one off the showroom floor. He treated us just the same or better! More
I walked into Audi Burlington on a whim at 2:00pm on a Sunday afternoon after horrible on-going service (or lack thereof) at another regional dealership. Jon Miranda was sitting at the reception desk off Sunday afternoon after horrible on-going service (or lack thereof) at another regional dealership. Jon Miranda was sitting at the reception desk off to the left as a I walked in by myself, and he immediately asked how he could help. I explained that I had been considering an Audi A4 for a long while and just sought to learn more about them. He immediately welcomed me over to his desk, asked me a series of questions about my needs and what was important to ME, and then provided information about the vehicle and its options, as well as information about leasing vs. buying after learning I love new vehicles and I drive so little. I wasn't planning to purchase anything at all that day. However, because of how focused he was on finding what was right for me, how many different cars he showed me, how much he talked with me about the process, my needs, and my worries, and how hard he worked with Nick and others in finance to earn my business that day, I ended up leaving with a deposit on a vehicle that I would pick up two days later. Jon made this process so easy for me - there was really nothing I needed to do other than show up Tuesday to take delivery. He registered the vehicle, returned my old plates, and even texted me pictures of my new Audi getting its first bath. :) (PS - I can't say enough great things about Nick and Dennis in finance, either - they were great.) Overall, could not be more impressed with my experience at Audi Burlington. As a 30 year old female purchasing this vehicle on my own, there was every opportunity for them to dismiss my business / questions as another dealership had. Instead, I walked out with a fantastic deal on a beautiful 2014 Audi and a salesman / dealership for life. Thank you, Jon & Audi Burlington! More
Jay is a professional and an asset to the oraganization. His product knowledge spot on, and he follows through with everything promised. I would tecommend Jay to family, friends, and assiciates without hesi His product knowledge spot on, and he follows through with everything promised. I would tecommend Jay to family, friends, and assiciates without hesitation More
I regularly service my Audi A8 and S4 Cabriolet with Audi Burlington and they are really the best. Jim Parolisi is the most focused service advisor I have ever come across. he listens to my concerns, takes Burlington and they are really the best. Jim Parolisi is the most focused service advisor I have ever come across. he listens to my concerns, takes notes and doesn't miss a beat. every service issue I have ever presented him has been resolved. I have compared parts and service pricing and Audi Burlington was the most aggressive, they have always had a car for me to drive during servicing & the technicians have always had the answers to all my technical questions. I have never heard NO or I CANT. I have interacted with the General Manager Adnan Sehovic and he is always kind and sincere and will never allow you to leave unsatisfied. Every promise he has ever made me has been fulfilled. These 2 Employees are the real reason I will continue to service with and recommend Audi Burlington to everyone. More
Wow! What a great car buying experience! I never write reviews, but I feel compelled to send in a reference for Jon Miranda. I'm a corporate business consultant and let me tell ya....Jon Miranda is a stra reviews, but I feel compelled to send in a reference for Jon Miranda. I'm a corporate business consultant and let me tell ya....Jon Miranda is a straight shooter with upper management written all over him. From the moment I walked into the dealership, I never felt like I was negotiating for the purchase of a car...I felt like I was hanging out with a buddy and shooting the xxxx with him. Oh yeah....my 2013 A6 is pretty awesome as well. Huge thumbs up to this dealership! More
Jon was great in helping my wife pick out a q5. They don't negotiate their used cars at all but everyone is really professional and the cars all seemed to be in excellent shape so I guess the price is j don't negotiate their used cars at all but everyone is really professional and the cars all seemed to be in excellent shape so I guess the price is justified. Their certified cars have a 100k mile warranty so all in all I'm happy. More
I visited Audi Burlington to order a new A6. I wad pleasantly surprised to find an extensive inventory. Our sales person, Jon, was polite and professional. We ended up getting a great price on a car t pleasantly surprised to find an extensive inventory. Our sales person, Jon, was polite and professional. We ended up getting a great price on a car they had on site. Would repeat. More
I purchased a new Audi a4 and couldn't be happier. Jay Levy made the experience very easy. My last few purchases for my wife have not gone great as the salesmen usually talk to me and not to her, and Jay Levy made the experience very easy. My last few purchases for my wife have not gone great as the salesmen usually talk to me and not to her, and boy do I hear about it later. Jay asked some questions when we sat down and took the time right from the get go to find out the car was for her and concentrated on what she had to say. Usually I don't do reviews but she told me to make sure to do one in this case. A+ guys and gals and we will be back in the future to buy more as well. Keep up the good work. More
This is my first time at an Audi dealership (and buying an Audi) and I was very pleased with the polite, professional and knowledgeable staff, in particular, Michael W. He talked us through the Audi & Her an Audi) and I was very pleased with the polite, professional and knowledgeable staff, in particular, Michael W. He talked us through the Audi & Herb Chambers philosophy, detailed the specs of the vehicles we were interested in without trying to push us toward the more expensive option and took us out on test drives of the 2 cars we were interested in twice (the first day traffic was bad so we couldn't fully test drive). Before taking the car Michael spent about 45minutes showing me the features and how to operate the controls, navigation system, audio etc. They gave me a reasonable trade in value for my car, but there is very little flexibility in price negotiation for the new car itself as they say they have made the price easy and convenient (ie forget the haggling) I would recommend this dealership and I hope the experience is as efficient and receptive if and when there is some issue which needs addressing in the future. More
This dealership seems really well run. Tom helps coordinate their events, and always keeps me in the loop when they have cool car shows and product unveilings. He even invited me to show my car at t coordinate their events, and always keeps me in the loop when they have cool car shows and product unveilings. He even invited me to show my car at their Cars and Coffee, where they had some serious machines on display including a Bugatti. All the staff I met were really nice people and obviously "car guys". More