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Audi Burlington

Burlington, MA

4.9
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,115 reviews

February 24, 2014

I've been getting my Audis serviced at Audi Burlington since 2008, and I've been nothing but thrilled with the experience I've received over the last 6 years. The staff are helpful, knowledgeab More

by adamromanow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Buchholz, Cindy Budzianowski
Feb 24, 2014 -

Audi Burlington responded

Adam, Thank you for taking the time to leave this positive feedback for us here at Herb Chambers Audi Burlington. We strive to provide this level of service to each and every guest at our dealership, whether they are coming for sales or for service and I thank you for highlighting this. We are all looking forward to visiting you at your brewery and enjoying some of your delicious ales! Thank you again for your business and we look forward to being able to assist you again in the future. Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 22, 2014

Just completed my first purchase from the Burlington team where Mikail Moiseyev and Lanell Beckles helped me drive away in an S5 today. I was extremely impressed with Mikail and Lanell's approach to unde More

by Dave_S5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikail Moiseyev
Feb 24, 2014 -

Audi Burlington responded

Thank you, Dave, for taking the time to share your kind words. We take great pride in surpassing any and all expectations you might have when purchasing a new vehicle. I’m so pleased to hear that Mikail and Lanell proudly represented this dealership and provided you with such great service while purchasing your fantastic new Audi S5. Thank you for your terrific recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 19, 2014

My experience with this dealership and more importantly with Lanell and Mikail was by far the best car buying experience I have had. They were extremely helpful, listened to what I was looking for, and wer More

by Xosammie1129ox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikail Moiseyev
Feb 20, 2014 -

Audi Burlington responded

Thank you, Sammie! I am thrilled to hear how happy you are with your experience with Lanell and Mikail here at Herb Chambers Audi Burlington! A terrific guest experience is what we aim to achieve each and every time and they are truly a testament to that. I'll be sure to pass on your kind sentiments to the whole team. We value your recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 14, 2014

This is the second time I have worked with Caitlin Meuse during my Audi purchase and both times have been nothing short of exceptional. Her attention to detail, friendliness and customer service are quite More

by maj434
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Caitlin Meuse, Mikail Moiseyev, Nick Dota
Feb 17, 2014 -

Audi Burlington responded

Thank you for this great feedback and wonderful 5-star review. We sincerely appreciate when our guests take the time to share their experience with others and I know Caitlin, Mikail and Nick will appreciate your great recommendation. We value your business and look forward to serving your automotive needs for many more years to come! Best, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 12, 2014

Jay, was a very informative, professional, patient and friendly Sales Person. I was very happy with the whole experience and in less that 3 hours I had the car I wanted. More

by nicolesander14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 12, 2014 -

Audi Burlington responded

Thank you, Nicole, for posting such an awesome positive review! I appreciate you taking the time to share your experience with Jay here at Herb Chambers Audi Burlington. A terrific guest experience is what we aim for each and every time and Jay is truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 10, 2014

I went for service for a noise that was there since sometime. Audi had already replaced parts under warranty to solve the problem with no success. This time they told me they would do what it takes to More

by CCOU
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Feb 11, 2014 -

Audi Burlington responded

Thank you for taking the time to share your encouraging words and kind recommendation of Jeff and Daniel. At Herb Chambers Audi Burlington, we take great pride in surpassing any and all expectations you might have with your service decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 07, 2014

Cindy really went above and beyond Before I came in she offer me a loaner car for the day. This made it real convenient for me. I came in for the first 5000 mile check and she went over everything the More

by seancashell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Budzianowski
Feb 11, 2014 -

Audi Burlington responded

Sean, I sincerely appreciate you posting such kind words regarding your experience with Cindy here at Herb Chambers Audi Burlington. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. I will be certain to share your encouraging words with Cindy as I know she'll appreciate the kind sentiment. Thank you and we look forward to serving all of your automotive needs in the future! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 02, 2014

I was shopping for a CPO Audi S4 with low miles and a couple specific options. There were none available in Colorado, where I live, so I started searching nationwide. I found a 2013 S4 with only 6k mil More

by mmcconnell11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2014 -

Audi Burlington responded

Thank you for taking the time to share your experience with Jon here at Herb Chambers Audi Burlington. I'm so happy to hear Jon was able to assist you with your Audi S4 and that everything went smoothly. We greatly appreciate your encouraging 5-star review and I know Jon will feel the same. Thank you again and if there is anything we can assist you with, please don't hesitate to reach out. Kind Regards, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 01, 2014

My new A7 is fantastic and I would like to thank Jay and everyone else at Burlington Audi for helping. I couldn't believe how great Jay and the whole staff were. I think people said hello to us about 10 s More

by Mascopower
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 03, 2014 -

Audi Burlington responded

Thank you for taking the time to share your experience with Jay here at Herb Chambers Audi Burlington. Knowing that Jay was able to make your new Audi A7 purchase an enjoyable experience, makes what we do all worthwhile. Your kind words are truly appreciated and I know Jay will appreciate your wonderful recommendation. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

February 01, 2014

I never write reviews but felt compelled to do so this time. I wanted to thank Jay for making shopping for a car a great experience. If buying a car was always this pleasant, I think more people would l More

by Helpmeplease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 03, 2014 -

Audi Burlington responded

Thank you for taking the time to share your experience with Jay. We value our guests’ feedback and I know Jay will appreciate your encouraging words. On behalf of our entire team here in Burlington, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

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