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Audi Burlington

Burlington, MA

4.9
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,115 reviews

July 28, 2014

no service received for small parts purchase I needed to buy a new piece of insulation around one of the headlights for my Audi Allroad. Arriving at Audi Burlington the person at the parts counte More

by hn9182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
names not known
July 20, 2014

A Great Sales Experience ! I dealt with Mikail (Sales Manager) and Michael C. (Sales Rep.) and had a very good experience. I've not had good luck with the Audi brand in my previ More

by msr01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael C., Mikail Moiseyev
Jul 21, 2014 -

Audi Burlington responded

Thank you, Michael! We love hearing about our guests wonderful experience here at our dealership. We understand that buying a new car is an important decision and our team is here to assist when you're ready. Thank you and we look forward to the opportunity to serve your automotive needs in the future. Regards, Adnan Sehovic General Manager

July 19, 2014

Excellent Experience When I was searching for a new to me vehicle I came across a great selection of pre-certified Audis on the Audi Burlington website. I sent an inquiry More

by Jenneb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dota, Bruno Lopes
Jul 21, 2014 -

Audi Burlington responded

Thank you, Jenne! I'm so honored to hear you speak so highly of your experience with Bruno. We strive to provide each guest with the best customer experience and Bruno, Nick, Tengah and our Business Development team are truly a testament to that. Thank you again and we look forward to serving your automotive needs for many more years to come. Sincerely, Adnan Sehovic General Manager

July 19, 2014

Two Audis in 6 Months: Awesome Experience I purchased two new Audis from Audi Burlington in the last 6 months and received the same high quality, pleasant and easy sales, transaction and deliv More

by chrismckenna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Josh Morrison
Jul 21, 2014 -

Audi Burlington responded

Thank you, Chris, for your encouraging words and kind recommendation of our team. At Audi Burlington, we take great pride in surpassing any and all expectations you might have when buying a car. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Regards, Adnan Sehovic General Manager

July 10, 2014

Perfect transaction We were looking for a 2015 A3 and Audi Burlington seemed to have the most cars available on their lot to look at. We were very fortunate to be greeted More

by orkc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Meuse
Jul 11, 2014 -

Audi Burlington responded

Thank you for this wonderful feedback! I'm so pleased you enjoyed your experience with us. Caitlin's ability to connect with customers, product knowledge, and friendly personality make her such an asset to our team. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Adnan Sehovic General Manager

July 06, 2014

Pleasant and easy buying experience I take delivery of my A3 this week and the whole process so far has been very easy. I was in twice: once for a test drive and then again for the purch More

by CPA32014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tengah Dai, Caitlin Meuse
Jul 07, 2014 -

Audi Burlington responded

Thank you for taking the time to share your kind words. We take great pride in surpassing any and all expectations you might have when purchasing a new vehicle. I’m so pleased to hear that Caitlin and Tengah proudly represented this dealership and provided you with such great service. Thank you for your terrific recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic General Manager Herb Chambers Audi Burlington

June 22, 2014

Great Salesman Brendan Leary I just bought a Audi A4 from Brendan Leary, Sales and Leasing Consultant. Brendan was a terrific salesman. He was very knowledgeable about the car, More

by FrederickMerrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brendan Leary, Mikail Moiseyev
Jun 23, 2014 -

Audi Burlington responded

Thank you, Frederick, for taking the time to share your encouraging words and kind recommendation of Mikail and Brendan. At Audi Burlington, we believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Adnan Sehovic General Manager Herb Chambers Audi Burlington

June 08, 2014

Disappointed! Could not be more disappointed. Car was in for 55,000 mile tuneup. Got in it to pick up and two service lights were on before I left the lot. Unfortun More

by msr01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike in service
May 29, 2014

Purchase of Audi Q5 Without a doubt, this was the absolute best auto buying experience my wife and I ever had. All the people we dealt with were professional and personab More

by wbuchholz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dai, Tengah, Finance Manager, Tom Viner, Jeff Buchholz, Nick Dota
May 29, 2014 -

Audi Burlington responded

Thank you for the rave review! I'm so happy to know Tom, Nick and Jeff were able to assist you and your wife with your Audi Q5 purchase. Communication & teamwork are vital components of a smooth operation and I'm so happy they took such wonderful care of you both. Thank you for your business and we look forward to serving your automotive needs for many more years to come. Best, Adnan Sehovic General Manager Herb Chambers Audi Burlington

May 22, 2014

Another Great Day I am a long term Audi owner. I have been driving one since 1990. Over the past 20 some years I had been buying my cars, 1st at Pass & Weisz, then at More

by LenLevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Gibbs, Josh Morrison
May 23, 2014 -

Audi Burlington responded

Thank you so much for sharing your superb opinion about our team here at Audi Burlington. I'm so happy to hear that you have had such great experiences working with Jim, Josh and Mike. They are truly valuable assets to our team and I will make sure your compliments are heard. Enjoy your 9th Audi and we look forward to your next visit! Kind Regards, Adnan Sehovic General Manager Herb Chambers Audi Burlington

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