Audi Burlington

Great Experience! i recommend Burlington Audi to anyone who is looking for excellent service, a great atmosphere and extremely knowledgeable employees. Adam was fantas i recommend Burlington Audi to anyone who is looking for excellent service, a great atmosphere and extremely knowledgeable employees. Adam was fantastic! He had extensive information about the cars, never pressured us to make a decision and went above and beyond to get the car ready at a moment's notice when our schedule changed. I could not be happier. I feel we received excellent value for our time and money. More

VP Sales Steve's attention to detail and exceptional service made this the most pleasant and seamless purchase of a car I have had. As a provider of sales and Steve's attention to detail and exceptional service made this the most pleasant and seamless purchase of a car I have had. As a provider of sales and service it is a thrill to receive such outstanding customer service. I will be back in a few years for my next Audi experience! Steve is high service,no pressure and is a trustworthy advisor. More

A Serious Problem Resolved Recently, I had one of those unwelcome surprises in which what seemed to be a minor problem with my Audi A4 turned out to be a very serious problem. I Recently, I had one of those unwelcome surprises in which what seemed to be a minor problem with my Audi A4 turned out to be a very serious problem. I took it to Herb Chambers Burlington Audi, where I had purchased this vehicle, and where I had purchased or leased five previous Audis. My service technician, Jim Parolisi, went miles above and beyond the call of duty. He was in touch with the manufacturing arm of Audi, and was able to fashion a very palatable solution to my problem. I am indebted to Jim for his efforts, and for the time he spent with me helping to resolve the problem. I have been strictly an Audi owner for the past 20 years or so, and see no reason to change my habits. More

Simply Fabulous! My family had wonderful experiences purchasing two cars from Audi Burlington over the past eight years. So when it was my turn to purchase a car, I n My family had wonderful experiences purchasing two cars from Audi Burlington over the past eight years. So when it was my turn to purchase a car, I naturally went straight to the same dealership. Unfortunately, the salesperson we dealt with in the past had retired so I was a little nervous going with someone new. Boy did I luck out. Caitlin was absolutely fabulous! She knows her product very well and simply can’t be beat when it comes to customer service. She walked me through the whole process of ordering an RS5 to my exact specifications and kept me informed of the status of my car as it made its way to the dealership. Once it came in, she spent over two hours showing me how every last item on the car worked and answered all my crazy questions. Even three weeks after picking up my car, she is still attentive, making sure I’m happy with the car and that any additional questions get answered. If you’re in the market for an Audi, go to Audi Burlington and ask for Caitlin. She won’t let you down. More

Love our new Audi and experience we had at Audi Burlingt I'm so happy that we chose to go to Audi Burlington! My fiance and I are extremely excited about our new Audi purchase. We were greeted by a friendly I'm so happy that we chose to go to Audi Burlington! My fiance and I are extremely excited about our new Audi purchase. We were greeted by a friendly face, Adam Majors, when we walked in last Saturday morning. The entire experience from start to finish was pleasant and fun - no pressure at all. Adam helped us figure out what we really needed in a car and what was important. He was then able to help us narrow down our selection and we now know that we chose the best car for our needs. We usually take a long time making decisions, but this one was easy for us. We were in and out on Saturday without hesitation. Adam was just the best! We couldn't be more pleased with the level of professionalism. There was absolutely no pressure. Outstanding experience and so happy to be an Audi customer! More

a wrong turn turned into the right turn I came into the dealership by mistake, I was looking for a car that was somewhere else but because of Bruno Lopez and Nick Dota, I ended up coming bac I came into the dealership by mistake, I was looking for a car that was somewhere else but because of Bruno Lopez and Nick Dota, I ended up coming back and buying a new A5. The entire staff at Burlington was great and went the extra mile to get us into the vehicle that we wanted. We drove over an hour and a half to do business with Bruno and Nick even though we have an Audi dealership 15 minutes from our home. That's how good of an experience we had at Audi of Burlington More

A Delightful Buying Experience! The team at Herb Chambers Burlington Audi impressed me immediately with their thoughtfulness, knowledge, and sincerity. This in-turn created a custo The team at Herb Chambers Burlington Audi impressed me immediately with their thoughtfulness, knowledge, and sincerity. This in-turn created a customer service experience that was a true pleasure in an industry not necessarily known for such attributes. From the moment I stepped through the door, I was greeted by a staff that truly seems to get it. I had never used Burlington Audi, but had already been an Audi customer and was looking for an upgrade to my fourth Audi. My TTS was fantastic, but I was ready to make the move to the exceptional RS 5. My sales consultant, Tom, couldn't have been more helpful in explaining everything from the features to the production processes that go into making Audis’ the industry standard in quality workmanship. I found the low-key, customer focused approach to making a deal extremely appealing and in keeping with my ideal way to purchase a car. I had the pleasure to meet and speak with the general manager, Adnan, and am convinced that the culture there starts at the top and filters down. Everyone I met; from the general sales manager, Nick; to Jimmy in business, and Jeff in service, all seemed to be on the same page with respect to customer focus; and a motivation based in a belief in the products they sell. All at Herb Chambers Burlington Audi genuinely appear to enjoy their work and serving their customers. Overall, I cannot say enough good things about my experience and wouldn't hesitate in recommending this dealership. Oh… and the RS 5, as Tom so appropriately stated, is a “beast” that I am thoroughly enjoying. More

Outstanding Sales Experience We were interested in the "S" and "RS" models and went to Audi Burlington to see and test drive the cars. We worked with Bruno Lopes and were very ple We were interested in the "S" and "RS" models and went to Audi Burlington to see and test drive the cars. We worked with Bruno Lopes and were very pleased with our experience. He showed us several cars and was very knowledgeable about the features of the cars. During our test drives, he was able to answer technical questions, demonstrate options and provide insights into the differences of several models. Our experience - from walking in the door to driving out with our new RS5 - was outstanding. Friendly, professional and enthusiastic sales people and managers made our Audi experience very enjoyable. More

New Q5 owner This is our family's third Audi. We dealt mainly with Tom and Mikail this time, but found the whole staff friendly and easy to work with. We went with This is our family's third Audi. We dealt mainly with Tom and Mikail this time, but found the whole staff friendly and easy to work with. We went with the Q5, and the only problem is that we should have gotten two of them! More

Great Experience! Shawn Quinn was great to deal with. He was personable, trustworthy, and attentive. When I shopped around at other dealers, Shawn answered all of my qu Shawn Quinn was great to deal with. He was personable, trustworthy, and attentive. When I shopped around at other dealers, Shawn answered all of my questions via text and was ultimately the reason I ended up purchasing my Audi at Herb Chambers Audi. More