Audi Burlington

Quick and Painless I walked into this dealership like I approach any other dealership with skepticism. The salesman I met was David, and right away I could tell somethin I walked into this dealership like I approach any other dealership with skepticism. The salesman I met was David, and right away I could tell something was different. This was no ordinary dealership. They asked all the right questions, and make me feel right at home. I was pleasantly surprised, the overall car buying experience was quick, easy and most of all PAINLESS. I can't say enough about this dealership, and all the people who work here. Fantastic crew, top notch. Truly an enjoyment to deal with. Thank you, Joseph Pendola More

Wonderful service Easy to work with and did a great job. I have recommended Audi of Burlington to friends and family for both service and sales, having had occasion to Easy to work with and did a great job. I have recommended Audi of Burlington to friends and family for both service and sales, having had occasion to do both here. More

Superlative Sales Experience with Caitlin Meuse As a rule, I buy a car for the long haul, so I am deliberate in researching and reviewing everything I can learn about a prospective purchase. Having As a rule, I buy a car for the long haul, so I am deliberate in researching and reviewing everything I can learn about a prospective purchase. Having done my preliminaries, I went to see the new Audi A3 and met Caitlin Meuse who became my advocate through the purchasing process. I had last bought a car some fourteen years ago, so it was a brave new world that I was entering. Caitlin listened to my preferences, addressed my needs, and allayed my fears with sensitivity, patience, and good humor. The daunting amount of detail and paperwork involved in choosing, locating, and acquiring the right car can be exhausting. She made it all doable down to the last detail. With its own on-site registry, the dealership streamlined a great number of details. Happily, I was able to negotiate a fair and reasonable price, attributable both to the stormy winter that scuttled Presidents Day sales, and to good will from both parties. Additionally, Jon Kent, a business manager, was extremely helpful in getting me the best financing deal and doing so in one session! He gave me his advice, but when I countered with my own choices, he heard me and got me what I needed. Finally, when my car arrived in port, Caitlin walked me through the procedures and gave me a timeline of what would transpire before and after the car arrived at the dealership. Never did I feel pressured or manipulated. I asked my usual million questions, made several phone queries of the staff, and was always courteously assisted. When the car was finally ready to pick up, Caitlin had preset most of the technical settings that she guessed I would appreciate, and she was right. Then she sat with me for nearly two hours in the car going through all of the gadgetry that makes a "fancy" new car work. She was terrific in showing me how all the options I had chosen (like Driver Assistance) were accessed which actually saved me from having to read and then do lots of the prep work on my own. ( I would be remiss not to mention that the week my car arrived in Burlington, Caitlin was supposed to be on vacation. On at least three occasions she was available to me personally and/or by telephone, during this time.) I drove off the lot confident and intrepid, and in full knowledge that, if I needed anything thereafter, I was warmly encouraged to call or pay a visit. I expect to drive and care for my new car for at least a decade, I know I made the right choice by getting such expert advice and counsel from Caitlin and Jon. More

above and beyond I was passing through Burlington on 128 when the undercarriage of my car cracked. I am not from the area and was advised by a service station manager I was passing through Burlington on 128 when the undercarriage of my car cracked. I am not from the area and was advised by a service station manager to go to the nearest Audi dealership. It was late Friday afternoon of President's Weekend. When I arrived without an appointment, the dealership was busy, but within 5-10 minutes Dave Verney, a service technician, was outside checking my car . He told me it wasn't a good idea to continue driving and that he would remove the undercarriage and replace the part, if Audi had one in stock. Jim Parolisi, the service consultant, immediately located the part. Within an hours time, I was back on the highway! I was treated as though I had been a loyal Audi Burlington customer for years, even though I'd never stepped foot in the place. I can't thank Dave, Jim and Audi Burlington enough for their above and beyond friendliness, service, and respect. More

Great Buying Experience Brendan Leary was first class during the buying process. His knowledge of the vehicle and customer service levels are second to none. I recommend Br Brendan Leary was first class during the buying process. His knowledge of the vehicle and customer service levels are second to none. I recommend Brendan and the team over at Audi Burlington. More

First-in-class customer service and satisfaction If you are looking to buy or lease an Audi, look no further than Herb Chambers’ Audi Burlington dealership. General Manager Adnan Sehovic has assem If you are looking to buy or lease an Audi, look no further than Herb Chambers’ Audi Burlington dealership. General Manager Adnan Sehovic has assembled a team of professionals who are first-in-class in every aspect of customer satisfaction and service excellence. I especially want to acknowledge the assistance and expertise of Bruno Lopes (sales), Lauren Savage (business development), Tom Viner (finance), and Jim Parolisi (service department),each of whom played an important role in my lease of an A5 Cabriolet. For this Audi family, no GM, no support team, and no dealership can compare to Audi Burlington. W. Welch More

Best Sales and Service Experience in Boston I had the pleasure of purchasing my second Audi from Herb Chambers. Bruno Lopes was a no BS, straightforward sales professional and as a result I was I had the pleasure of purchasing my second Audi from Herb Chambers. Bruno Lopes was a no BS, straightforward sales professional and as a result I was able to trade in my A7 and buy a Q7 in hours versus days. Too many play games only to deceive themselves but I have felt great doing business with Herb Chambers Audi. I also will note the service department from Jim Parolisi to the mechanics themselves are the BEST. Courteous, flexible and problem solvers. Ennio Carboni More

Audi Burlington Rocks! I worked with Jay Levy of Audi Burlington in purchasing a 2015 Q3--best car buying experience ever! I had been to two other Audi dealers a bit closer I worked with Jay Levy of Audi Burlington in purchasing a 2015 Q3--best car buying experience ever! I had been to two other Audi dealers a bit closer to my home but I was dissatisfied. So after reading some reviews online, I decided to take a chance at this Herb Chambers Audi Dealership in Burlington. I'm so glad I did. From the moment I walked into the Showroom, Jay greeted me with a smile. He is extremely knowledgeable about all things Audi, as well as friendly and helpful. We made a deal on a fair price pretty quickly--I found Jay and the entire dealership very sincere and not pushy. When I picked up the car, Jay spent some serious time with me going over everything that I needed to know. He and this dealership, have been outstanding in every respect, from start to finish. I LOVE the Q3 and wouldn't think of buying a car from anyone else! Thank you, Jay! More

Best Audi buying experience Brendan knows the vehicles inside and out but takes the time to see how they'll fit your lifestyle. Worked seamlessly with manager Mikhail to complet Brendan knows the vehicles inside and out but takes the time to see how they'll fit your lifestyle. Worked seamlessly with manager Mikhail to complete the deal. Highly recommend. More