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Audi Burlington
Burlington, MA
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,115 reviews
November 02, 2015
A fantastic experience I recently worked with Brendan Leary while searching for a new car. He was patient, courteous and helped me find the right car for my family's needs. I recently worked with Brendan Leary while searching for a new car. He was patient, courteous and helped me find the right car for my family's needs. My experience with Brendan and the rest of the staff at Audi Burlington was an A+. I would highly recommend them to others. More
by JoelO
October 28, 2015
Great Experience Everyone was extremely helpful especially Bruno Lopes. It was a great experience to buy certified car from him. He took care of everything from start Everyone was extremely helpful especially Bruno Lopes. It was a great experience to buy certified car from him. He took care of everything from start to the end :-). More
by Rain
Employees Worked With
Nick Dota, Bruno Lopes, Jonathan Kent
October 27, 2015
Great Experience Everyone was extremely helpful and very friendly to work with. Bruno was great to work with. Would definitely recommending the dealership and workin Everyone was extremely helpful and very friendly to work with. Bruno was great to work with. Would definitely recommending the dealership and working with Bruno to friends. More
by cargirl
Employees Worked With
Mikail Moiseyev, Bruno Lopes
October 27, 2015
Great Experience The process from start to finish in buying my new A5 was great. Brendan took the lead and was awesome throughout. I would highly recommend the deale The process from start to finish in buying my new A5 was great. Brendan took the lead and was awesome throughout. I would highly recommend the dealership to anyone looking to buy an Audi. More
by BoDog
Employees Worked With
October 24, 2015
What buying a car should be Throughout the process Brendan Leary was focused on making sure of the best outcome for me as well as the sale of a car. I always had the feeling tha Throughout the process Brendan Leary was focused on making sure of the best outcome for me as well as the sale of a car. I always had the feeling that Brendan appreciated who I was and knew what would serve me well. I believe that he skillfully achieved two goals; he represented his business well and advanced my interests as his customer. No mean feat in this world. More
by TomG
October 12, 2015
Excellent Service/Great Deal Juan helped me with the purchase of a new Audi. I was very impressed with his professionalism and friendliness. He respected me and my needs and str Juan helped me with the purchase of a new Audi. I was very impressed with his professionalism and friendliness. He respected me and my needs and strove to ensure that I was more than satisfied with the car and the entire purchasing process. I would recommend Juan to any and all prospective car buyers. He is a stand-up guy, and I won't hesitate to seek him out when purchasing my next Audi. More
by carguy
Employees Worked With
Juan Tejada
October 05, 2015
excellent buying experience I recently purchased a new A3 from Audi Burlington. The experience was all around professional, efficient, and courteous. I would highlight Brendan Le I recently purchased a new A3 from Audi Burlington. The experience was all around professional, efficient, and courteous. I would highlight Brendan Leary in particular. He navigated my interests/constraints with ease and experience, and he made the process pleasant, transparent and efficient. I remain a highly satisfied owner of a new vehicle and I am entirely happy with the process of acquiring it. More
by tja15
Employees Worked With
October 04, 2015
Stellar Buying Experience for Burlington Audi This is my third car that I have purchased from this dealer. The experience was stellar with great attention to detail and customer service as well a This is my third car that I have purchased from this dealer. The experience was stellar with great attention to detail and customer service as well as pricing. I was neither oversold nor undersold. My salesman and his managers delivered on every promise. AND the after sales customer service was equally incredible. When the vehicle was delivered my salesman, Brian went over every detail of the car from its technology to the convenience features in the vehicle. I have purchased Porsches, Bmw's and Land Rovers and no experience even begins to compare how I was treated at this dealership. My wife is due for a new car and I am trying to convince her to buy an Audi just so we can repeat the buying experience again. More
by Speedracer
October 01, 2015
Experience from xxxx Why; 1 pressure to pay $1,000.00 before ever seeing theQ5 2. After paying the $1,000.00 and bringing in my title day 2 still did not see theQ5 3. Afte Why; 1 pressure to pay $1,000.00 before ever seeing theQ5 2. After paying the $1,000.00 and bringing in my title day 2 still did not see theQ5 3. After sitting around the waiting area for 2 hours sign over my A4 and signing the loan paperwork I got to see theQ5 . 4. waiting another half hour I was told I could get the Q5 Four days later. 5. promised the Q5 with everything ready to go at 10:00 am it never happened. 6. by noon on my pick up day I was told about the Q5, 7. Called Audi USA for some help 8. first full day of ownership and for 4 hours e-mails phone calls no one knew where the key for the wheel lock was, "look in the glove box" Look in the cargo area" finally the tech had to tell the salesman and the manger where to find it. It seems to me once I sign off on the Q5 the dealership was finished with me. I called another dealership not related to HC and they told where to find this key or socket. They also went into detail explaining the Q5 on all point Burlington did not. Is the service area the same? More
by Rolinson Bob
Employees Worked With
Rich, Mikail Moiseyev
September 28, 2015
Professional and courteous Kathleen Hutchison was a pleasure to work with. She searched all over New England for the right interior color of my new A7. The whole process was smo Kathleen Hutchison was a pleasure to work with. She searched all over New England for the right interior color of my new A7. The whole process was smooth with no surprises. I absolutely recommend the dealership and Kathleen if you're in the market for a new car. More
by gerryharry
Employees Worked With
Jonathan Kent, Kathleen Hutchinson
