Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Capital P in the word Professionalism How often to do you have an interaction with a New Car Dealer and at the end of the day you are glad you did? Knowing I wanted to buy a new car a How often to do you have an interaction with a New Car Dealer and at the end of the day you are glad you did? Knowing I wanted to buy a new car and Herb Chambers has the most product, I sought a dealership that would have the variety of product choice yet can accommodate that I live in new Hampshire and is equipped to sell a vehicle across state lines. As it turns out, I had a chiropractic appointment, and I struck up a conversation with an Audi technician. To make a long story short, he introduced me to Brendan Leary the only sales person he could recommend. Brendan Leary went out of his way to make this event happen - driving two hours to my home (with the new car) to register it and transfer ownership from the dealership to me. This trip, of course, was after I/we constructed a deal that was comfortable. Thank you, Brendan, I have a feeling that I will see you again. More
Thank you Brendan! Thank you Brendan for making the car buying experience so easy! I originally visited Audi of Burlington to take a quick look at the A6 before leasing Thank you Brendan for making the car buying experience so easy! I originally visited Audi of Burlington to take a quick look at the A6 before leasing another BMW 5 series. Needless to say, I am happy I made the trip. I am fortunate that I met Brendan Leary. Rather than "sell" me the car, I truly feel that he helped me purchase one... Yes, I know I sound like a Herb Chambers ad, but it's true! Brendan has amazing product knowledge, a calm no-pressure demeanor and a clear desire to make sure that I ended up in a car that I would truly enjoy. Josh Morrison was accessible, honest and transparent as he located a car that had the options I wanted and as we finalized the deal. I highly recommend Brendan, Josh and the entire team at Audi of Burlington. More
Leased another Audi and couldn't be happier! I just leased another Audi from Audi of Burlington and am happy as can be with the service I received from everyone at the dealership especially my sa I just leased another Audi from Audi of Burlington and am happy as can be with the service I received from everyone at the dealership especially my salesman, Tom Viner. He is honest, knowledgeable, energetic, and delivers outstanding service. He even delivered my new car to my home and helped me clean out my old one since he knew I was too busy to get to the dealership. Other salesmen were happy to help me as well when Tom wasn't in the showroom. My service associate, Cindy B. is outstanding . Great experience all around! More
Bought Used - Treated like Royalty! I bought a previously owned Mercedes from Jay. The car was absolutely beautiful, Jay never used any "pressure tactics, was very patient with me and a I bought a previously owned Mercedes from Jay. The car was absolutely beautiful, Jay never used any "pressure tactics, was very patient with me and always professional. We took multiple cars on test drives and discussed the pros and cons of each during and after the drives. When it came time to negotiate price we had a bit of back and forth, but it wasn't uncomfortable or contentious. Took a while - but to say the least, I was quite pleased! After picking up the car and driving it for a few days there were a few specific things I either didn't like about the way the car drove. I brought it back and then met with Mikail and Jay together. First of all, they helped me understand a few things about this newer model car after going out driving with me and observing my operation. Then we in fact discovered a few minor things (previously not noticed wheel rash and some brake vibration. They fixed everything - i don't think I ever even got to the point of even asking/ demanding. If it wasn't quite right they offered to have it fixed - and they did so in no time. Mind you - the deal was closed. They had no obligation, but did it to make sure I was happy - and - I'd come back again! Well, my wife loves the car - and I am excited about the 2017 Audi Q5 - probably going to visit the guys again in a year or so. Wonderful experience - Jeff More
Worked with us to find a car that would work Thank you to Brendan and Nick for superior service in helping us find a way to buy a TDI during the time of a stop sale on the model. We ended up buyi Thank you to Brendan and Nick for superior service in helping us find a way to buy a TDI during the time of a stop sale on the model. We ended up buying a used 2015 TDI that was a loaner and received very reasonable terms. The Audi sales and service team was top notch and I'd recommend them highly. More
Fantastic experience leading to a fantastic car! Brendan Leary was wonderful. He was enthusiastic, knowledgeable, genuine and got me into a beautiful car. He went above and beyond -- because I st Brendan Leary was wonderful. He was enthusiastic, knowledgeable, genuine and got me into a beautiful car. He went above and beyond -- because I started a new job the week I got the new car, I did not have a lot of time to pick it up and get the plates transferred and the vehicle inspected. He drove the new car to my work, and did the switch with the old one. I went into work in the morning with a 2013 and left work and drove home in my new 2016. Fun and wonderful! I also had a couple of issues within days of owning the new car -- even though they were not sales related, Brendan was on top of it and made great recommendations for next steps. Really enjoyed working with him! More
Fantastic experience Thanks to Lauren and Nick We bought an Audi R8 from their dealership from a long distance away and then had it shipped to Arizona. They made our exp Thanks to Lauren and Nick We bought an Audi R8 from their dealership from a long distance away and then had it shipped to Arizona. They made our experience effortless Lauren followed up every step of the way before, during and after the car arrived They are the best, don't hesitate to deal with them More
Easiest Car Buying Experience of My Life Brendan made this a great experience. He is everything you want in a Sales professional but don't always find. I will definitely work with him again i Brendan made this a great experience. He is everything you want in a Sales professional but don't always find. I will definitely work with him again in the future! More
A fun, stress-free experience Brendan made me and my family's experience easygoing and worry free. He was patient and did not make me feel pressured or rushed, which made me comfor Brendan made me and my family's experience easygoing and worry free. He was patient and did not make me feel pressured or rushed, which made me comfortable because it was the first time I bought a car. The experience was outstanding and his service was top notch. I could not be more satisfied about the experience and my new car!! Thanks to Brendan, my family and I know who and where to go if we are in the market to buy a new car. More
Like an aria by Pergolesi (Writing from my Internet-equipped, WiFi-equipped, Audi; that is, broadcasting to the world from my Audi) Let me tell you all about the wonderful (Writing from my Internet-equipped, WiFi-equipped, Audi; that is, broadcasting to the world from my Audi) Let me tell you all about the wonderful experience I had buying my 333-horsepower Audi S5 Prestige Manual at Audi Burlington. I had been soul-searching as to which Audi to buy. Sorry, S7, you too are a beauty (and a beast) but you do not have a stick shift model and your price is really getting up there, yeykes. In late August early September, I communicated several times with Taylor Phillips, Client Care Specialist, and this was really quite pressure free and uniquely helpful. Then one evening, I wrote an email describing an order for the car that I ended up buying and communicated the out-of-the-door price that I considered “reasonable.” (By the way, I will not tell you how much this car set me back, or rather perhaps, set me ahead. But I will whisper it into your ear if you ask me.) The reasonable price for me is 1000/2000 above what is called the “good” price on many Internet venues. As a matter of principle, I do not negotiate. But I have good news for my enemies, of which I hope I have few: I do take prisoners. I wrote out the reasonable price and within minutes Lauren Savage, Business Development Manager, wrote back with a price, obtained in consultation with a sales manager (I believe that must have been Josh), that came in $446 below that. That was a magical moment. The deal was done! The next day I visited the brand new facility at Burlington and was much impressed by its shiny spaceship-like look and its convenient location right on I-95/Route 128. There, I made the acquaintance of Juan Tejada, Audi Brand Specialist, who expertly answered all my questions and allayed all my concerns and would guide me through the entire buying process. The deal was sealed and then the wait was on. The car was promised for December. For a while, all remained quiet on the Eastern front. In mid September, I added the Sports Differential to gun out of curves even faster and Audi made the accommodation. So I do not want to hear anyone whining that I did not put it in. Stop complaining! Then, one Saturday morning beginning November, Juan sent me an email that the car had arrived a month early from Ingolstadt, Bavaria, Germany. Deutschland ueber Alles! The scramble was on. On Monday, I met Derek Giardina, financial manager, and I bought all the protection and programs that I could get. I am sure that you know what they say about car dealerships and car buying. There are these annoying customers who keep pressuring car salesmen to pitch more and more products to them so they might be able to buy them. I confess that I did put Derek, expert finance whizz, through the ringer. I wanted to cement all the misgivings that people have about car buying. I asked him more than once whether this is all the protection that I could buy at this time. He was visibly sweating and I enjoyed causing putting him through all this misery because car buying is supposed to be this completely wretched experience that everyone thinks it is. It was so satisfying to set the record straight and to maintain a time-honored tradition. Anyway, folks, I am really done car buying now. I held on to my first car ever for more than 18 years and still have it, having it expertly serviced at Acura Walpole for more than 16 years. It is an Acura 1997 CL. And it is a wonderful car. I still have it. Difficult to believe that they made such a car 20 years ago. It runs exactly as it ran in 1997. But Acura does not have two-doors in its current lineup. And two-door was non-negotiable. In the end, I needed a car that offered me complete freedom from distraction for a long time because I have a lot of thinking to do in the years ahead. Enough car-buying. Thank God! I wonder what car He drives. I was guessing an Audi. Or should that be audi. I want to be in His good graces because I am hearing that He has a lot of clout. Maybe He has more than one car. Maybe He even has one of each make and model. Just to impress the ladies. Or would that be all the ladies? What do you think? In the end, to me, the Audi A5/S5 is the car that most reminds me of an aria by Pergolesi, whom I consider the greatest composer of music of all time. It is, as the celebrated Charles Burney described Pergolesi’s music, simple, clear, true, and also sweet. And I would like to add: A little mischievous. It is nature itself. Leo Depuydt POSTSCRIPT Here is what I wrote to Audi Brand Specialist Juan Tejada and Business Development Manager Lauren Savage when arriving home with my brand new Audi on November 5, 2015 (slightly edited): Dear Juan and Lauren, Cordial greetings also to Taylor, Nick, Josh, and Derek. Many, many thanks for helping me make my transition to my second car, an Audi S5 top of the line Prestige with Sports Differential and Luxury Package, to Taylor (Phillips) for much help with soul-searching, to Lauren (Savage) for a pretty incisive proposal at a critical juncture, and to Juan (Tejada) for the many conversations and tutorials (Juan, I will take good care of the car: Tu tienes mi palabra de honor e de caballero). I knew that I needed a conservatively but beautifully styled two-door car to get me through the next decade and beyond, after more than 18 years with my first car. I am a great admirer and reader of the Tao Te Ching by the master Lao Tzu. Understatement is everything. Audi is providing me with the understatement that I need. The fact that Walter Silva of Italy designed the car is good to know. As one says in the language of Italy, where Silva is from: Audi rappresenta quello che e` veramente importante in Italia: Eccellenza in nome dell’eccellenza. On my way back from Audi Burlington, I drove most of the way in the left most lane. With a car like this, driving anywhere more to the right would have been quite beneath my newly resumed stature. I quite realized that I was the sexiest on the road so I was swinging my hips and leaving all the other cars panting for sheer lust. I lost little or nothing of my ability to drive manual after 18 months of last having done so (on the German Autobahn at 100/110 miles just cruising and more passing). I look forward to having the car serviced at Audi Burlington. Best wishes. And do say hi to Herb. Leo (Depuydt) More