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Audi Burlington

Burlington, MA

4.9
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,115 reviews

April 12, 2016

Professional Audi of Burlington is the best.I had a great experience and Peter Matton facilitated a professional, courteous, and expeditious car purchase. You will More

by LJF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Reming - Finance, Stephanie Collins
Apr 12, 2016 -

Audi Burlington responded

Thank you! Peter is such an asset to our team, as he continuously focuses on providing our guests’ with the best customer service. Thank you for your kind words and please don't hesitate to reach out if there is anything else we can assist you with. Best, Adnan Sehovic, General Manager

April 12, 2016

Great Experience Had a wonderful experience at Audi Burlington. Peter Matton was excellent and went above and beyond to make this process easy and stress free. Thanks More

by Prerak Shah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Collins
Apr 13, 2016 -

Audi Burlington responded

Thank you, Prerak, so much for sharing this with us! We're so glad that you had such enjoyable visit with us. We appreciate your comments about Stephanie and Peter and that five star rating. Thank you again and we look forward to seeing you in the future. Best, Adnan Sehovic, General Manager

April 07, 2016

Very professional I had a great experience at herb Chambers Burlington Audi buying my car. I credit Brendan Leary in particular for helping to make the experience a pos More

by JBQ7
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2016 -

Audi Burlington responded

Thank you so much for your feedback on your recent experience with us here at Audi Burlington. We work very hard to make sure that we deliver a quality buying experience that exceeds expectations. Brendan is a true testament to that. Feel free to stop in anytime if you need assistance reviewing any of the features on your Audi, we're always happy to help! Kind Regards, Adnan Sehovic, General Manager

April 06, 2016

very simple and quick I had a very good experience with Brendan Leary. He was especially helpful during and after the process. No complaints. Process was very thorough a More

by gjaffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2016 -

Audi Burlington responded

Thank you so much for sharing your wonderful experience with Brendan and Jim! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Adnan Sehovic, General Manager

April 06, 2016

Great Sales Team - Ismael, Lauren, Stephanie I had a truly exceptional car buying/leasing experience with the Sales Team made up of Ismael, Lauren, and Stephanie at Herb Chambers Audi Burlington. More

by Seth K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael , Stephanie Collins
Apr 06, 2016 -

Audi Burlington responded

Thank you, Seth. We really appreciate you taking the time to leave feedback for Stephanie, Lauren and Ismael. We know the importance of offering customer service that is second to none. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Adnan Sehovic, General Manager

April 06, 2016

Online Sales is second to none! I am writing this review for Audi Burlington and rating them 5 stars without event having purchased a car from the dealership. I reached out to Audi B More

by Kalamata1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Collins
Apr 06, 2016 -

Audi Burlington responded

Thank you! A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests, even if that means referring you to one of our many other dealerships. We thank you for your kind words and enjoy your new Mercedes-Benz! Regards, Adnan Sehovic, General Manager

March 31, 2016

Easy and non stressful! When I walked into the dealership as a female and alone, I was ready for a fight. Dealing with Brendan was so easy and non-stressful. He treated me More

by Davekos1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2016 -

Audi Burlington responded

Wow, thank you, Mary, for the wonderful review! I'm so glad to know Brendan was able to provide you with such a positive buying experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and enjoy your new Audi! Best, Adnan Sehovic, General Manager

March 31, 2016

Depth of knowledge and breadth of experience Writing to relay to Audi Burlington that I had an excellent experience dealing with Brendan Leary. I wasn't sure what exact model I wanted going in s More

by Brownie8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zak Nolen
Mar 31, 2016 -

Audi Burlington responded

Thank you for taking the time to write this review! Brendan and Zak are such assets to our team, as they continuously focus on providing our guests’ with the best customer service. I know they will be pleased to read your positive feedback. Congratulations on your purchase and if you have any questions about your Audi, please don't hesitate to reach out. Best, Adnan Sehovic, General Manager

March 31, 2016

Personalized Experience I had a wonderful experience purchasing my Audi through Brendan at Audi Burlington. As a past Ira Audi owner I must say how different it was with Her More

by Laurie P of Georgetown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2016 -

Audi Burlington responded

Thank you, Laurie, for taking the time to write this review! Brendan is so knowledgeable of the Audi line-up and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. Congratulations on your purchase. If you have any questions about your vehicle, please don't hesitate to reach out. Best, Adnan Sehovic, General Manager

March 30, 2016

Best Experience in the Auto Industry I am now on my third Audi, all of which I have purchased at Audi Burlington. Adnan Sehovic runs a truly amazing operation, from the time you purchase More

by JonArakelian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Buchholz, Zak Nolen
Mar 30, 2016 -

Audi Burlington responded

Thank you, Jon, so much for taking the time to write this review. The entire Herb Chambers Audi Burlington team strives to make every guest feel at home in our dealership. Peter, Zak and Jeff are a perfect example of this. Peter applies no pressure to his guests and quickly gets them the answers they need. Jeff and our service team are on the ball. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

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