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Audi Burlington

Burlington, MA

4.9
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,115 reviews

July 03, 2016

Purchasing new Q5 Brendan Leary made the buying experience effortless and enjoyable. He was professional and thorough in his knowledge of the Q5 and I was able to make More

by Katmoy62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2016 -

Audi Burlington responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Brendan was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Adnan Sehovic, General Manager

June 23, 2016

Service and Sales exemplary! Outstanding customer service from the purchase last year through servicing of my Q5. Peter in Sales and Derek in service are assets to the organizatio More

by Bill Perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Brodeur
Jun 24, 2016 -

Audi Burlington responded

We really appreciate you taking the time to leave feedback for our dealership. A quality car-buying and service experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Adnan Sehovic, General Manager

June 17, 2016

Very professional sales representative and sales manager. My purchase of a 2016 Audi A6 TDI from Audi of Burlington was a very positive experience. The salesman was very knowledgeable and knew his product we More

by williamwhays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dota, Zak Nolen
Jun 17, 2016 -

Audi Burlington responded

Thank you, William! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Jay, Zak and Nick were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Adnan Sehovic, General Manager

June 17, 2016

Will absolutely be coming back Needed help getting a couple parts for my 2010 A4, a good friend had reccomeneded the Burlington location to me. Had no problem getting what I needed More

by Tko4111994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Williams
Jun 17, 2016 -

Audi Burlington responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Adam. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

June 15, 2016

Excellent Service Experience Because of Jim Parolisi I recently brought my S4 to be serviced by Audi Burlington, Ma. My service advisor, Jim Parolisi, provided me with excellent service. He was very kn More

by JasonTru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 15, 2016 -

Audi Burlington responded

Thank you, Jason, for sharing this terrific feedback and for choosing Herb Chambers Audi Burlington for your service needs. It’s a pleasure to read that Jim was able to assist you. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

June 13, 2016

Review I recently leased an Audi Q5 from Brendan Leary. He was very personable and knowledgable about the Audi line and extremely responsive to my needs. T More

by MichiD26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2016 -

Audi Burlington responded

It is great to know that Brendan provided you with a welcoming shopping experience. Our primary concern is delivering flawless customer service and I’m happy to know that he provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

June 12, 2016

Avoid at all costs Absolutely horrendous experience here on Memorial Day. My husband and I were working with a sales associate who seemed to understand what we were lo More

by Cheryl
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nick Dota
June 04, 2016

Brendan was exceptional I recently bought a Q5 from Audi Burlington from Brendan. The entire process was painless and fun for my family. Brendan was patient and honest and tr More

by Mariab
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dota
Jun 06, 2016 -

Audi Burlington responded

Thank you, Maria, so much for your feedback on your recent experience with Brendan and Nick. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you for your comments and enjoy your new Audi! Best, Adnan Sehovic, General Manager

May 27, 2016

Exceptional Service I had purchased my Audi in NYC, so needed a dealership in the Boston area to get it serviced. After reading reviews of Audi Dealerships in the area, More

by Jroe1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
May 31, 2016 -

Audi Burlington responded

Thank you so much for sharing this with us! We're so glad that you had such enjoyable visit with us. We appreciate your comments about Derek and that five star rating. Thank you again and we look forward to seeing you in the future! Best, Adnan Sehovic, General Manager

May 24, 2016

Awful Customer Service from Adnan Terrible experience when I had an issue with the car. Leasing experience was good but I received awful customer service from Adnan Sheovic the general More

by NicoleD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adnan Sehovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2016 -

Audi Burlington responded

Thank you, Nicole, so much for sharing this with us! We're so glad that you had such enjoyable visit with us. We appreciate your comments about Peter and Mikail and that five star rating. Thank you again and we look forward to seeing you in the future. Best, Adnan Sehovic, General Manager

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