Audi Burlington

What a team! Brendan and team worked hard to help me and my wife get into the car we wanted. This is our second car we have leased with Brendan and we look forward Brendan and team worked hard to help me and my wife get into the car we wanted. This is our second car we have leased with Brendan and we look forward to our next visit. Big thanks to Zak, Mikail and all the Herb Chambers staff for the red carpet treatment. More

hassle free, pleasant, would do it again Brian was extremely knowledgeable, made the whole experience easy. He took the time to make sure I was satisfied with my choice. When I picked up th Brian was extremely knowledgeable, made the whole experience easy. He took the time to make sure I was satisfied with my choice. When I picked up the vehicle, he spent time with me going over everything and made sure I was comfortable. I would gladly deal with him again. Any of your staff that I dealt with were very pleasant and helpful. More

Highly recommend Brendan Leary! I feel fortunate for the opportunity to have worked with Brendan in finding the Audi that I wanted. Brendan is a genuine guy who works for you and wit I feel fortunate for the opportunity to have worked with Brendan in finding the Audi that I wanted. Brendan is a genuine guy who works for you and with you, to get you into the car you want/ need, rather than just trying to sell you a car. He made sure I knew what my options were so that it felt like I was making an informed decision. I could tell he had my best interests- I never once felt pressured into the sale, he always followed through on every word, and I can promise you that when I'm ready for the next Audi, he will be the person I contact. Thanks for everything, Brendan! More

Expectations Exceeded Every single person we worked with through the first moment I stepped through the doors to the moment I drove off the lot exceeded my expectations. So Every single person we worked with through the first moment I stepped through the doors to the moment I drove off the lot exceeded my expectations. Sometimes, when a car is purchased, the service wavers after the deal is signed, but that was so not the case with Audi Burlington. The service and friendliness continued through to the moment I drove off the lot. Brian greeted us right away and was friendly to my and to my 9 year old son. He genuinely wanted to make a connection with us and help us find a vehicle that suited our needs. He was efficient with time, which was huge because I needed to pick up my 5 year old daughter by 1pm. I was able to see, explore, and test drive two vehicles as well as discuss my needs in about 90 minutes on my first visit. Then, we we returned with my husband two days later, Brian enthusiastically went over everything a second time with him. We had been considering another brand of vehicle, but went with the Q7. Mikail was great about working with us on getting a deal we were comfortable with and Josh made the financial paperwork a breeze. Every point of contact I had with someone at Audi Burlington exceeded my expectations. Even the people who were not directly involved with our transaction were helpful and friendly to us. On the day we made the deal, we were there with our 9 and 5 year old children. One woman came over with a coloring book and crayons. They offered us water, coffee, tea, ice cream, apples. It was amazing. I feel like we joined a family. Each time we returned in the days after the deal was signed everyone greeted us happily and by name. I know that this was the right place for us and this is the right car, too. More

Amazing experience, amazing people! Purchasing a car can oftentimes be an incredibly arduous experience, as was my previous car purchasing experience. However, then I met Kathleen Hutchi Purchasing a car can oftentimes be an incredibly arduous experience, as was my previous car purchasing experience. However, then I met Kathleen Hutchinson who actually made this a relatively fun experience. This lady knew everything, and answered every silly question I had relative to that particular vehicle. It did not stop there either as she made it a point to make sure I understood all of the nuances during delivery. She never made me feel rushed or, that I was taking up too much of her time. Easily the BEST car purchasing experience of my lifetime. Also a shout out to Zac Nolen a really nice guy who made the financing a real breeze. This dealership really made me feel at home as I was introduced to other executives as well; a very friendly environment that I would unequivocally recommend to anyone interested in purchasing a new or certified used car. Finally kudos to Mikail who really worked with me to pull everything together in order to make it work. More

No extensive negotiating needed I visited 3 other dealerships that all played the negotiation game- one quick call to Lauren Savage in Sales, and I received an immediate quote that b I visited 3 other dealerships that all played the negotiation game- one quick call to Lauren Savage in Sales, and I received an immediate quote that blew the others away. The price I paid for my new prestige level A4 even rated as "very good deal" on consumer reports More

Over 5 years of Excellent Audi Service I have been working with Jim Parolosi for over 5 years regarding service needs for my Audi A4. Jim is knowledgable, dependable and very professional I have been working with Jim Parolosi for over 5 years regarding service needs for my Audi A4. Jim is knowledgable, dependable and very professional in his dealings with his customer's service requirements. It would be easy to do business with any Audi dealership, however, the service experience that Jim has consistently provided is why I have stayed with Audi Burlington. Keep up the good work Jim. More

Easy Process Peter made the process of turning in my leased Q5 and getting into a newly leased one extraordinarily easy. I highly recommend him and Audi Burlingto Peter made the process of turning in my leased Q5 and getting into a newly leased one extraordinarily easy. I highly recommend him and Audi Burlington. More

My Wife's First A3 Cabriolet I walked into the dealership on a steamy sticky Friday, I was greeted by Sven, I told him what I was looking for he walked me through my options, I ha I walked into the dealership on a steamy sticky Friday, I was greeted by Sven, I told him what I was looking for he walked me through my options, I had a few questions he brought Josh Morrison who is one of the Finance Managers, he cleared up a few questions. They offered my a fantastic deal no hassles no back & forth, VERY easy. My wife came in drove the car, loved it, the sharpened there pencil a little more and on Monday, Sven picked my wife up at our house so she could take delivery of her new ride Thanks Sven & Josh. More

Sales Experience Audi Burlington , MA With regard to my visit to the Burlington Audi Dealership, I must say after explaining to Brian, my plans at this relative to purchasing a new car, no With regard to my visit to the Burlington Audi Dealership, I must say after explaining to Brian, my plans at this relative to purchasing a new car, not necessarily an Audi, I was pleasantly surprised. Brian took the time to show me a number of Audi Models & not once did he say anything negative about the other vehicles I am considering. At this time of my choice, however because of Brian, I will not make any decision on a vehicle, without returning to Audi Burlington. More