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Audi Burlington

Burlington, MA

4.9
3,063 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,063 reviews

May 13, 2016

Brendan was amazing! Brendan sold me an A6 recently. He was such a wnderful salesperson to work with. He made the entire experience a breeze. I highly recommend him when c More

by Audi A6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2016 -

Audi Burlington responded

Thank you for taking the time to share your experience with Brendan. We value our guests' feedback and I know he will appreciate your encouraging words. On behalf of our entire team here in Burlington, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

May 11, 2016

35K Service & Extra Jim is by far the best service man that we've encounter in the past. Hands down. Very straight upfront and courteous. He went beyond his duty to ma More

by hunter728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2016 -

Audi Burlington responded

Thank you for taking the time to share your encouraging words and kind recommendation of Jim. We take great pride in surpassing any and all expectations you might have in your vehicle service decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with Jim. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

May 05, 2016

Best Audi Dealership in New England! Jeff in the Audi service department is a rare find! He is a true Audi enthusiast and knows his stuff... He's been my A8 service rep for the past three More

by chrisjbritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
May 06, 2016 -

Audi Burlington responded

Thank you for this terrific review and for your continued patronage. Jeff and our Service crew work extremely hard to keep our customers coming back. It’s a pleasure to hear they've succeeded with assisting you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Kind Regards, Adnan Sehovic, General Manager

April 30, 2016

First Rate A clean, bright showroom, fair dealing, takes lots of time to make sure the buyer "knows" all the nooks and crannies of the new auto. Great service, e More

by AudiQ5carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
May 02, 2016 -

Audi Burlington responded

Thank you so much for taking the time to give us positive feedback. We value your business and look forward to serving your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

April 20, 2016

Exceptional Customer Service I walked in to the service area to get the oil changed and walked out with a brand new Audi Q3 from Herb Chambers Burlington Audi. I credit the lady i More

by R. Joshi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2016 -

Audi Burlington responded

Thank you for providing us with this great feedback! Brendan is wholly devoted to the success of our guests’ experiences and we are so proud to have him on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Best, Adnan Sehovic, General Manager

April 20, 2016

Truly Pleasant Experience My prior vehicle had been totaled and I was looking for a pre-owned vehicle that wasn't even from their brand. They ended up having exactly the vehic More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dota, Kathleen Hutchinson
Apr 20, 2016 -

Audi Burlington responded

Thank you so much for sharing this with us. I certainly hope you're okay after your vehicle was totaled, very scary! We're so glad that you had such enjoyable visit with Kathleen and Nick. We appreciate your wonderful recommendation and that five star rating. Thank you again and we look forward to seeing you in the future. Best, Adnan Sehovic, General Manager

April 18, 2016

Take car elsewhere Spoke with Jen on the phone for a 15k service for my A3. I was given a price of 240.00 + tax. Also, I had a 15% off my 15k service from IRA audi peabo More

by MFERGS1919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jen, not sure who I spoke with when I went in.
April 17, 2016

Patient and Fun Brendan was great. He was patient while I worked through which car I wanted - no pressure! He even arrange for us to bring our dog for a test ride More

by tlheath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2016 -

Audi Burlington responded

Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Brendan. He is a valuable member of our team. We trust you and your dog are enjoying your new vehicle and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

April 12, 2016

Professional Audi of Burlington is the best.I had a great experience and Peter Matton facilitated a professional, courteous, and expeditious car purchase. You will More

by LJF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Reming - Finance, Stephanie Collins
Apr 12, 2016 -

Audi Burlington responded

Thank you! Peter is such an asset to our team, as he continuously focuses on providing our guests’ with the best customer service. Thank you for your kind words and please don't hesitate to reach out if there is anything else we can assist you with. Best, Adnan Sehovic, General Manager

April 12, 2016

Great Experience Had a wonderful experience at Audi Burlington. Peter Matton was excellent and went above and beyond to make this process easy and stress free. Thanks More

by Prerak Shah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Collins
Apr 13, 2016 -

Audi Burlington responded

Thank you, Prerak, so much for sharing this with us! We're so glad that you had such enjoyable visit with us. We appreciate your comments about Stephanie and Peter and that five star rating. Thank you again and we look forward to seeing you in the future. Best, Adnan Sehovic, General Manager

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