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Audi Burlington

Burlington, MA

4.9
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,115 reviews

September 15, 2016

Derek Brodeur was great 15K service was performed and the car was ready sooner than expected. A couple of additional minor issues were resolved. Derek explained everything More

by steve99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Sep 15, 2016 -

Audi Burlington responded

Thank you, Steve! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours about Derek. Thank you for the recommendation and we look forward to serving your automotive needs again. Best, Adnan Sehovic, General Manager

September 14, 2016

25000 Mile Service It was a pleasure working with Derek Brodeur during last week's visit. Derek was respectful of my time, communicated well and delivered my vehicle ba More

by Audi Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Sep 14, 2016 -

Audi Burlington responded

Thank you for sharing this terrific feedback and for choosing Audi Burlington for your service needs. It’s a pleasure to read that Derek was able to assist you with your 25,000 mile service. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

September 14, 2016

Purchase of new Q7 from Brian Okova at Chambers Audi Brian was very thorough in explaining all ocf the new features on the 2017 Q7. There was no high pressure salesmanship and over all it was a very goo More

by paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dota, Brian Okova
Sep 14, 2016 -

Audi Burlington responded

It is so great to know that Brian and Nick provided you with a no pressure and welcoming experience while purchasing your new Audi Q7. Our primary concern is delivering flawless customer service and I’m happy to know that they provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

September 13, 2016

5,000 mile check up Audi was ready and waiting for my car when I dropped it off. Service appt was timely and efficient. I did not encounter any issues at all. More

by adel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Sep 13, 2016 -

Audi Burlington responded

Thank you for taking the time to share your recent experience with our Service Department! Derek is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

September 12, 2016

The dealership is a lovely space and Brian is great! I went to the dealership with my kids in tow and was pleasantly surprised at how spacious and snack-filled it is. Brian was really friendly, not push More

by Emily Jeep Klingaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Okova
Sep 12, 2016 -

Audi Burlington responded

Thank you so much for your feedback and recommendation. We're so glad that you and your kids had such a positive experiences with our dealership, specifically with Brian. He is truly an asset to this team. Thank you again and we hope to see you in the future! Best, Adnan Sehovic, General Manager

September 10, 2016

Trouble with scratched and gouged wheels Tim Sousa did a great job in analyzing the damage to my right front tire and wheel and suggested a remedy that looks fantastic and saved me the cost More

by john716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sousa
Sep 10, 2016 -

Audi Burlington responded

Thank you, John! I'm so glad that Tim was able to assist you with your A5 Cabriolet service needs. He is such an asset to our team. If any questions arise about your A5, feel free to reach out to us. Best, Adnan Sehovic, General Manager

September 10, 2016

Audi Q7 lease and trade in. Brian did a great job and was very responsive, detailed oriented, and knowledgable. Also very nice to work with. He was helpful with our trade in as w More

by Britten tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dota, Brian Okova
Sep 10, 2016 -

Audi Burlington responded

Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Brian and Nick. They are valuable members of our team. We trust you are enjoying your new Audi Q7 and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

September 09, 2016

A decade of great Service! I have purchased many cars from this dealership and referred many of my friends who have also purchased cars. Josh takes care of everyone with the sa More

by Travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison
Sep 09, 2016 -

Audi Burlington responded

Thank you, Travis! It is a pleasure to read about your experiences with us. Our top priority is delivering flawless customer service. It's so nice to know that Josh and Jay have been able to provide you with such pleasant experiences. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Adnan Sehovic, General Manager

September 09, 2016

The Best Dealership and Most Caring People Ever! I have purchased three vehicles from Audi Burlington over the past years and not only has the service, price and professionalism been unbelievable, bu More

by Speedracer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison, Derek Brodeur
Sep 09, 2016 -

Audi Burlington responded

Thank you! Time and time again, Josh, Brendan and Derek, have proven that they’ll go the extra mile to ensure our customers' satisfaction. I will be certain to let them know what a great job they are doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Kind Regards, Adnan Sehovic, General Manager

September 06, 2016

Great Dealership, Great Service, Great Experience! Audi of Burlington is great dealership with excellent staff, service, and inventory. I went to Audi of Burlington after being dissatisfied with anoth More

by Marcus Ciardiello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dota, Zak Nolen
Sep 06, 2016 -

Audi Burlington responded

What an outstanding review to read! It is great to know that Brendan, Lauren, Zak and Nick were able to provide you with a welcoming shopping experience. Here at Audi Burlington, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

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