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Audi Burlington
Burlington, MA
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,115 reviews
February 13, 2024
They go out there way to make sure that repairs are done correctly in reasonable time. Anthony in service did a great job keeping me informed on repairs on my car. correctly in reasonable time. Anthony in service did a great job keeping me informed on repairs on my car. More
by pwnigrelli@comcast.net
Employees Worked With
February 13, 2024
The professionalism of the employees at this dealership are exemplary !! Very much customer satisfaction focussed. are exemplary !! Very much customer satisfaction focussed. More
by Louyanjr
February 12, 2024
Best service I ever got at a car dealership, I’m very satisfied with the service department here! satisfied with the service department here! More
by Anthony Lazzaro
February 12, 2024
Audi A4 was in for an SOS call malfunction. Anthony very professionally greeted me immediately on arrival, took down info on the issue and got me into the system quickly. He conveniently arran Anthony very professionally greeted me immediately on arrival, took down info on the issue and got me into the system quickly. He conveniently arranged a ride for me. Later the service technician sent me a short video on the problem. Great way to communicate that info! We had to order some parts and they got it wrapped up in a day or two. Great job and both Anthony and the tech are very knowledgeable about the Audi tech and mechanicals. More
by Jim F.
February 12, 2024
Good experience today after getting my oil change in the middle of the day. Ha, one of the service advisors, were very helpful and accomodating. He made my visit seamless! middle of the day. Ha, one of the service advisors, were very helpful and accomodating. He made my visit seamless! More
by June
Employees Worked With
Ha
February 09, 2024
Pleasant experience start to finish. Patient courteous and professional team from Audi brand specialist Keith B to sales manager George. Patient courteous and professional team from Audi brand specialist Keith B to sales manager George. More
by JP
Employees Worked With
February 08, 2024
Anthony was friendly & professional, displaying an informative and up-to-date understanding of the issues we raised. We were working on a limited schedule and they exceeded our expectations! KUDOS! to informative and up-to-date understanding of the issues we raised. We were working on a limited schedule and they exceeded our expectations! KUDOS! to Audi Burlington. More
by cmz0007
Employees Worked With
February 08, 2024
Jim Parolisi was super-helpful as was Matthew Brickey. The guys in the garage were also very sweet The guys in the garage were also very sweet More
by ljtpeters
Employees Worked With
February 07, 2024
Friendly, knowledgeable and efficient sales team and process. They also provided me with transparent pricing and options that made it easier for me to make a decision. I’ve not used Audi Burlington be process. They also provided me with transparent pricing and options that made it easier for me to make a decision. I’ve not used Audi Burlington before and would do so again. More
by peter.sproul33
February 07, 2024
Anthony in the service department was clear and communicative about every step of the service process. Very helpful and attentive. Thanks communicative about every step of the service process. Very helpful and attentive. Thanks More
by ecohn
Employees Worked With
