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Audi Burlington

Burlington, MA

4.9
3,062 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,062 reviews

July 14, 2016

First Audi experience My husband and I walked into the dealership and Brendan came over right away to help. He was personable, knowledgeable and helpful in answering all ou More

by Bmcla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2016 -

Audi Burlington responded

Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Brendan. He is a valuable member of our team. We trust you and your husband are enjoying your new Audi and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

July 14, 2016

Best in Class ! General Manager Adnan Sehovic has assembled a team of sales and service professionals that set the standard for excellence ... Mr. Sehovic, Sales Mana More

by William W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dota, Bruno Lopes, Zak Nolen
Jul 14, 2016 -

Audi Burlington responded

Thank you, William, so much for taking the time to write this review. The entire Herb Chambers Audi Burlington team strives to make every guest feel at home in our dealership. Lauren, Nick, Zak, Jim and Bruno are a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

July 13, 2016

Excellent buying experience Ryan was easy to work with and he helped me order the exact car that I wanted. Ryan kept me up to date on the whole process and even surprised me when More

by mikej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Beattie
Jul 13, 2016 -

Audi Burlington responded

Thank you, Mike! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Ryan was able to provide you with such a pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Adnan Sehovic, General Manager

July 13, 2016

An Excellent and Fun Buying Experience Working with Ryan Beattie was actually a wonderful (and fun) buying experience! And even though the poor guy had to put up with my multiple visits to More

by Cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dota, Zak Nolen, Ryan Beattie
Jul 13, 2016 -

Audi Burlington responded

We really appreciate you taking the time to leave feedback for our dealership and for not running away! Here at Audi Burlington, we know the importance of offering customer service that is second to none. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Adnan Sehovic, General Manager

July 13, 2016

Great experience Ryan Beattie was extremely attentive listening to our needs and our personal history. He was not hurried with us, giving us the opportunity to think More

by jjcsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Beattie
Jul 14, 2016 -

Audi Burlington responded

Thank you, Lt. Shea and Mrs. Shea, for sharing your story! We really appreciate your business, as well as, your feedback on working with Ryan. Ryan is a valuable member of our team and we're lucky to have him. We trust you are enjoying your new Audi Q5 and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

July 12, 2016

Easy, great service. This was the easiest car buying experience I've ever had. Ryan was enthusiastic and knowledgeable and just a good guy. 5 stars. Josh and Zach in th More

by 22liberty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morrison, Zak Nolen, Ryan Beattie
Jul 12, 2016 -

Audi Burlington responded

I sincerely appreciate the time it took for you write this great review about our team! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Adnan Sehovic, General Manager

July 12, 2016

Buy your next Audi w/Ryan Beattie @ Herb Chambers Burlington Wow talk about a great experience buying car! Ryan Beattie made the experience easy and something I never thought possible...fun! Ryan was professio More

by Maria M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Beattie
Jul 13, 2016 -

Audi Burlington responded

Thank you, Maria, so much for the wonderful review. Ryan is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

July 03, 2016

Purchasing new Q5 Brendan Leary made the buying experience effortless and enjoyable. He was professional and thorough in his knowledge of the Q5 and I was able to make More

by Katmoy62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2016 -

Audi Burlington responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Brendan was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Adnan Sehovic, General Manager

June 23, 2016

Service and Sales exemplary! Outstanding customer service from the purchase last year through servicing of my Q5. Peter in Sales and Derek in service are assets to the organizatio More

by Bill Perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Brodeur
Jun 24, 2016 -

Audi Burlington responded

We really appreciate you taking the time to leave feedback for our dealership. A quality car-buying and service experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Adnan Sehovic, General Manager

June 17, 2016

Very professional sales representative and sales manager. My purchase of a 2016 Audi A6 TDI from Audi of Burlington was a very positive experience. The salesman was very knowledgeable and knew his product we More

by williamwhays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dota, Zak Nolen
Jun 17, 2016 -

Audi Burlington responded

Thank you, William! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Jay, Zak and Nick were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Adnan Sehovic, General Manager

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