Audi Burlington

Expectations Exceeded Every single person we worked with through the first moment I stepped through the doors to the moment I drove off the lot exceeded my expectations. So Every single person we worked with through the first moment I stepped through the doors to the moment I drove off the lot exceeded my expectations. Sometimes, when a car is purchased, the service wavers after the deal is signed, but that was so not the case with Audi Burlington. The service and friendliness continued through to the moment I drove off the lot. Brian greeted us right away and was friendly to my and to my 9 year old son. He genuinely wanted to make a connection with us and help us find a vehicle that suited our needs. He was efficient with time, which was huge because I needed to pick up my 5 year old daughter by 1pm. I was able to see, explore, and test drive two vehicles as well as discuss my needs in about 90 minutes on my first visit. Then, we we returned with my husband two days later, Brian enthusiastically went over everything a second time with him. We had been considering another brand of vehicle, but went with the Q7. Mikail was great about working with us on getting a deal we were comfortable with and Josh made the financial paperwork a breeze. Every point of contact I had with someone at Audi Burlington exceeded my expectations. Even the people who were not directly involved with our transaction were helpful and friendly to us. On the day we made the deal, we were there with our 9 and 5 year old children. One woman came over with a coloring book and crayons. They offered us water, coffee, tea, ice cream, apples. It was amazing. I feel like we joined a family. Each time we returned in the days after the deal was signed everyone greeted us happily and by name. I know that this was the right place for us and this is the right car, too. More

Amazing experience, amazing people! Purchasing a car can oftentimes be an incredibly arduous experience, as was my previous car purchasing experience. However, then I met Kathleen Hutchi Purchasing a car can oftentimes be an incredibly arduous experience, as was my previous car purchasing experience. However, then I met Kathleen Hutchinson who actually made this a relatively fun experience. This lady knew everything, and answered every silly question I had relative to that particular vehicle. It did not stop there either as she made it a point to make sure I understood all of the nuances during delivery. She never made me feel rushed or, that I was taking up too much of her time. Easily the BEST car purchasing experience of my lifetime. Also a shout out to Zac Nolen a really nice guy who made the financing a real breeze. This dealership really made me feel at home as I was introduced to other executives as well; a very friendly environment that I would unequivocally recommend to anyone interested in purchasing a new or certified used car. Finally kudos to Mikail who really worked with me to pull everything together in order to make it work. More

No extensive negotiating needed I visited 3 other dealerships that all played the negotiation game- one quick call to Lauren Savage in Sales, and I received an immediate quote that b I visited 3 other dealerships that all played the negotiation game- one quick call to Lauren Savage in Sales, and I received an immediate quote that blew the others away. The price I paid for my new prestige level A4 even rated as "very good deal" on consumer reports More

Over 5 years of Excellent Audi Service I have been working with Jim Parolosi for over 5 years regarding service needs for my Audi A4. Jim is knowledgable, dependable and very professional I have been working with Jim Parolosi for over 5 years regarding service needs for my Audi A4. Jim is knowledgable, dependable and very professional in his dealings with his customer's service requirements. It would be easy to do business with any Audi dealership, however, the service experience that Jim has consistently provided is why I have stayed with Audi Burlington. Keep up the good work Jim. More

Easy Process Peter made the process of turning in my leased Q5 and getting into a newly leased one extraordinarily easy. I highly recommend him and Audi Burlingto Peter made the process of turning in my leased Q5 and getting into a newly leased one extraordinarily easy. I highly recommend him and Audi Burlington. More

My Wife's First A3 Cabriolet I walked into the dealership on a steamy sticky Friday, I was greeted by Sven, I told him what I was looking for he walked me through my options, I ha I walked into the dealership on a steamy sticky Friday, I was greeted by Sven, I told him what I was looking for he walked me through my options, I had a few questions he brought Josh Morrison who is one of the Finance Managers, he cleared up a few questions. They offered my a fantastic deal no hassles no back & forth, VERY easy. My wife came in drove the car, loved it, the sharpened there pencil a little more and on Monday, Sven picked my wife up at our house so she could take delivery of her new ride Thanks Sven & Josh. More

Sales Experience Audi Burlington , MA With regard to my visit to the Burlington Audi Dealership, I must say after explaining to Brian, my plans at this relative to purchasing a new car, no With regard to my visit to the Burlington Audi Dealership, I must say after explaining to Brian, my plans at this relative to purchasing a new car, not necessarily an Audi, I was pleasantly surprised. Brian took the time to show me a number of Audi Models & not once did he say anything negative about the other vehicles I am considering. At this time of my choice, however because of Brian, I will not make any decision on a vehicle, without returning to Audi Burlington. More

First Audi I have not bought a new car in a while, but when I went to Burlington Audi, I was surprised how comfortable it was. Peter Matton was great. He was s I have not bought a new car in a while, but when I went to Burlington Audi, I was surprised how comfortable it was. Peter Matton was great. He was straight and honest from the start. I gave him a number that I needed to be at and he worked hard to get me to that number. The time and effort he gave me was above and beyond what I expected. On the day of delivery we went for a ride in the car and he took the time to show me all the features. He took the time to make sure I was happy and answered all my questions. On the finance side Zak was great to deal with. No pressure and answered all my questions. Easy to talk to and made sure I was comfortable. Audi is my car brand now and Audi Burlington is my car dealership going forward!! More

Second Audi from Audi Burlington I just bought my second Audi Q5 from Audi Burlington. I worked with Peter Matton who made both this experience and my first purchase several years ag I just bought my second Audi Q5 from Audi Burlington. I worked with Peter Matton who made both this experience and my first purchase several years ago, absolutely seamless and painless. He is highly professional, knowledgeable and hardworking. Everyone at the dealership is extremely helpful even if they are not working on your deal. There are no high pressure sales strategies. Also a shout out to service manager Jim Parolisi and the service team, with whom I have worked in the past. Really top notch and deliver what they promise. An excellent dealership and staff. More

Audi Burlington.. Great dealership If your in the market for a buy or leased Audi, check out Burlington dealership and ask for Peter Matton. He has been in business number of years and If your in the market for a buy or leased Audi, check out Burlington dealership and ask for Peter Matton. He has been in business number of years and will work with you to find best fit for you around price and car. If you need service on your car been working with Jim Parolisi for years and he is excellent. More