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Audi Burlington
Burlington, MA
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,115 reviews
October 19, 2016
Audi S6 Service Audi Burlington service department is simply one of the best service organizations I have ever experienced. Often, "dealership" service departments a Audi Burlington service department is simply one of the best service organizations I have ever experienced. Often, "dealership" service departments are scrutinized for a variety of reasons. Audi Burlington stands up to challenges of being a dealer service department and their total effort to go above and beyond makes me very comfortable having them service both Audi's that I own. More
by S6
Employees Worked With
Jeff Buchholz
October 19, 2016
Fantastic Jim ! I've been taking our fleet of 3 Audi vehicles to Jim for the past several years. Competent, knowledgeable, friendly and a good diagnostician. He's g I've been taking our fleet of 3 Audi vehicles to Jim for the past several years. Competent, knowledgeable, friendly and a good diagnostician. He's got my business forever! More
by 4 Audi guy
Employees Worked With
October 19, 2016
Audi Burlington is terrific ! Audi Burlington has taken excellent care of me and my car ! In particular , Jeff is the best ....he truly understands customer service ! A pleasure Audi Burlington has taken excellent care of me and my car ! In particular , Jeff is the best ....he truly understands customer service ! A pleasure every time I have come in ! More
by Lisa O
Employees Worked With
Jeff Buchholz
October 18, 2016
Excellent Service I had just called the prior day and received an appointment for the next day. The service was performed exceptionally in record time and even an inspe I had just called the prior day and received an appointment for the next day. The service was performed exceptionally in record time and even an inspection was conducted at no charge. More
by NDLeprechaun
Employees Worked With
Derek Brodeur
October 18, 2016
Service review Derek Brodeur was excellent in handling my service. Couldn't ask for more. Will look forward to dealing with him when I have to return for my next ser Derek Brodeur was excellent in handling my service. Couldn't ask for more. Will look forward to dealing with him when I have to return for my next service. More
by claude1
Employees Worked With
Derek Brodeur
October 15, 2016
Service on a tire Service was great. Dealership got me the appointment on short notice. Took care of the issue promptly and at a great price. Derek was excellent at com Service was great. Dealership got me the appointment on short notice. Took care of the issue promptly and at a great price. Derek was excellent at communicating with me. More
by Drubin33
Employees Worked With
Derek Brodeur
October 14, 2016
Excellent Service My service experience at Burlington Audi is always a pleasant experience. The staff is professional, courteous and helpful and the service is prompt My service experience at Burlington Audi is always a pleasant experience. The staff is professional, courteous and helpful and the service is prompt and thorough. More
by Deanna Vincent
Employees Worked With
Derek Brodeur
October 14, 2016
Service I will always bring my car here for any service issues. People ask why I drive this far from home and don't just go to a closer dealer, but I always g I will always bring my car here for any service issues. People ask why I drive this far from home and don't just go to a closer dealer, but I always get great service. So I won't go anywhere else. More
by Marisa32686
Employees Worked With
Derek Brodeur
October 13, 2016
Very Good Experience Very professional, friendly and efficient, Loner vehicle ready to go and in clean condition. In and out very quickly. Derek Did very good job, ca Very professional, friendly and efficient, Loner vehicle ready to go and in clean condition. In and out very quickly. Derek Did very good job, calling and informing me. More
by Tony123
Employees Worked With
Derek Brodeur
October 12, 2016
Quick Service Derek was very helpful in identifying the needs for the vehicle quickly. I was under a time pressure for work and other obligations and I was in and Derek was very helpful in identifying the needs for the vehicle quickly. I was under a time pressure for work and other obligations and I was in and out in no time at all. More
by berg10872
Employees Worked With
Derek Brodeur
