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Audi Burlington

Burlington, MA

4.9
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,115 reviews

October 20, 2016

Keeping the R8 running gR8. I recently brought my car in after receiving a dash warning light. I was immediately warmly greeted by Brendan and Jim, and as if we were long lost f More

by lhuynhR8C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Russo, Anitra Pierson
Oct 21, 2016 -

Audi Burlington responded

Thank you for your feedback on your recent R8 service. We work hard to deliver a quality service experience that exceeds expectations. Jim, Anitra, Jason and Brendan are a true testament to that. Feel free to stop in anytime if you need assistance, we're always happy to help! Kind Regards, Adnan Sehovic, General Manager

October 20, 2016

Jeff Buchholz provides exceptional service I have been working with Jeff and Audi Burlington for several years now. Jeff is always responsive and on top of any issue that arises. It also nice More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 21, 2016 -

Audi Burlington responded

Thank you, Paul! We work hard to deliver a quality service experience that exceeds expectations. Jeff is a true testament to that. Feel free to stop in anytime if you need assistance, we're always happy to help! Kind Regards, Adnan Sehovic, General Manager

October 19, 2016

5k service Derek is great and always very helpful. Thanks for scheduling my appointment so quickly. Always a pleasure. I will definitely continue to have my c More

by Nicole Biondo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 19, 2016 -

Audi Burlington responded

Thank you! We pride ourselves on offering high quality customer service, and I'm glad Derek was able to assist you. Until we have the opportunity to work with you again, take care! Best, Adnan Sehovic, General Manager

October 19, 2016

Great Service Experience Scheduling the service was easy. I was quickly provided with a new, clean loaner car when I arrived, and my car was ready for pickup sooner than I ex More

by Brendan Shank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 19, 2016 -

Audi Burlington responded

Thank you for the five-star review, Brendan! We're so happy to hear that Derek and our service department were able to assist you. Derek is a real asset to our team and I know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Adnan Sehovic, General Manager

October 19, 2016

Direct, quick, dropped the car off and another was ready Detailed explanation, the issue was caught in the Spring, but didn't need to be addressed at the time. Report was thorough, and a replacement was rea More

by Daniel Edmonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 19, 2016 -

Audi Burlington responded

Thank you for your glowing review, Daniel! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Derek make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help. Best, Adnan Sehovic, General Manager

October 19, 2016

Always easy Service is so simple and easy at Audi Burlington. I walk in, they do their thing, I relax and then I drive off in my tuned up car! Easy as pie and t More

by Liesel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 19, 2016 -

Audi Burlington responded

Thank you so much for your feedback and recommendation. We're so glad that you had such a positive experiences with our dealership, specifically with Derek. He is truly an asset to this team. Best, Adnan Sehovic, General Manager

October 19, 2016

My First Visit Just moved to area with my new A6 which needed service. Derek was responsive and efficient when I brought it in for service. All good.....I now hav More

by JHouseseller
Customer Service
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 19, 2016 -

Audi Burlington responded

Welcome to the area and thank you for taking the time to share your recent experience with us! Derek is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

October 19, 2016

Everything is great and easy car buying experience I will recommend Ryan and Jay to anyone looking to buy an Audi. They took the time to show me everything about the car. Jay delivered the car to me wh More

by Zk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Beattie
Oct 19, 2016 -

Audi Burlington responded

Thank you for your glowing review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Ryan and Jay make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Adnan Sehovic, General Manager

October 19, 2016

Everything went smooth and nothing unexpected Very good experience overall. If I have to pick some bones from an egg, I would say I got an A3 as a loner car, although I own a Q7. I didn't have man More

by msun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 19, 2016 -

Audi Burlington responded

Thank you for your business and we look forward to assisting you again in the future! Best, Adnan Sehovic, General Manager

October 19, 2016

Simply the Best Jeff is the mot professional and knowledgeable service manager I have dealt with since owning cars(past 11 years). I am very particular with my cars More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 19, 2016 -

Audi Burlington responded

Thank you for your glowing review, Bobby! We strive to offer all of our guests’ exceptional service and employees like Jeff make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Adnan Sehovic, General Manager

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