Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Brought the car in for a recall I brought the car in for a recall while I was there dropping it off they noticed I was there near scheduled maintenance so they did both I brought the car in for a recall while I was there dropping it off they noticed I was there near scheduled maintenance so they did both More
Lied About Repairs on CPO A4 Went in looking at various CPO vehicles. Black on black CPO A4 caught my eye on the showroom floor. After a brief negotiation, I had realized the en Went in looking at various CPO vehicles. Black on black CPO A4 caught my eye on the showroom floor. After a brief negotiation, I had realized the entire bottom of the front passenger side door was repainted. Drip marks, orange peel, and even missing clear in one spot. I pointed this out to the "Audi Brand Specialist" who denied everything and said it went through the Audi "HOWEVER MANY POINT" inspection. Shame on Herb Chambers for trying to pass this off and cheat the system, but I'm not surprised from visits to other Herb Chambers dealerships. They wouldn't budge on the price and told me they couldn't do anything for me. Moral of the story, they are another dirty car stealership up to no good. They called me and begged me to come back for 2 weeks while I happily purchased a car at Prime Audi in Westwood, MA with no shenanigans or hidden surprises. Peter I don't appreciate the run around, and same goes for Herb Chambers. More
Smooth, Easy Experience This was my first car purchase, and I was feeling kind of anxious about the process. Audi of Burlington was our first stop and I left with great feeli This was my first car purchase, and I was feeling kind of anxious about the process. Audi of Burlington was our first stop and I left with great feelings not only about the car we drove, but also about the dealership as a whole. I especially appreciated Zak giving us an abbreviated car tour while we waited for a sales rep to be available on a busy Saturday afternoon, and Brian was not overly pushy and was great about answering questions throughout the process in person, via phone, and via email. Finally, Josh got us through the final purchase steps quickly on a busy Monday night when we were eager to wrap things up and get home. Great experience all around! More
Recall All work was done in a timely manner. This was just a recall for a software update, so not much to say about it. They washed the car afterwards, whic All work was done in a timely manner. This was just a recall for a software update, so not much to say about it. They washed the car afterwards, which is standard for any luxury model dealer. More
Leased a Q3...couldn't expect a better service I leased a Audi Q3 from Burlington Audi...couldn't be happier with the service I received. Excellent personal service the time I walked in to the end I leased a Audi Q3 from Burlington Audi...couldn't be happier with the service I received. Excellent personal service the time I walked in to the end finalizing the deal. I came out smiling and fully satisfied. More
Shopping For an A4 Brian Okova at Herb Chambers Audi in Burlington did a great job helping me last week. Although I didn't wind up findong one that would work for me, he Brian Okova at Herb Chambers Audi in Burlington did a great job helping me last week. Although I didn't wind up findong one that would work for me, he went all out trying to find one for me. Very knowledgable and friendly--not pushy at all. Good guy. Would go back again. More
edficient service Derek was very efficient and friendly. Service was quick and the car wash was great. He recommended the heater software update from the recall notice Derek was very efficient and friendly. Service was quick and the car wash was great. He recommended the heater software update from the recall notice that I had forgotten . Professional service e. Thanks Tom More
Derek Brodeur was great 15K service was performed and the car was ready sooner than expected. A couple of additional minor issues were resolved. Derek explained everything 15K service was performed and the car was ready sooner than expected. A couple of additional minor issues were resolved. Derek explained everything that was done and what was found by the service technician. More
25000 Mile Service It was a pleasure working with Derek Brodeur during last week's visit. Derek was respectful of my time, communicated well and delivered my vehicle ba It was a pleasure working with Derek Brodeur during last week's visit. Derek was respectful of my time, communicated well and delivered my vehicle back in the promised time - nicely done! More
Purchase of new Q7 from Brian Okova at Chambers Audi Brian was very thorough in explaining all ocf the new features on the 2017 Q7. There was no high pressure salesmanship and over all it was a very goo Brian was very thorough in explaining all ocf the new features on the 2017 Q7. There was no high pressure salesmanship and over all it was a very good experience. Torward the end, Nick Dota further explained the pricing for my 2013 Q7 and the new pricing for the 2017 Q7. Nick and Brian did what a car salesmen should do. More