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Audi Burlington

Burlington, MA

4.9
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,115 reviews

October 20, 2016

Excellent experience I had a very good experience with the Service Department of Audi Burlington, visiting for the 1st time this summer. I have a 2009 B8 A4 that had deve More

by fredmarland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Audi Burlington responded

Thank you, Fred! At Audi Burlington we take great pride in surpassing any and all expectations you might have when servicing your vehicle. I’m so pleased to know that Jim provided you with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

October 20, 2016

Great service continues I'd like to commend Jim Parolisi for the continued great work he and the team there have done to service my 2013 Audi Q5. Jim is a total professional More

by Jessica Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Audi Burlington responded

Thank you, Jessica, for taking the time to post such great comments about your experience with Jim here at Audi Burlington. We work very hard to treat our customers and their vehicles with the utmost care, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

October 20, 2016

The King Jim is a true professional and the best service advisor I have ever met. He always makes sure my A5 is well taken care of. Time after time Jim offer More

by dano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 20, 2016 -

Audi Burlington responded

Thank you! We take great pride in surpassing any and all expectations you might have with servicing your vehicle. I’m so pleased to know that Jim proudly represented our company values and provided you with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

October 20, 2016

Worry-Free Service You can Rely on.. Jim has been taking care of my Q7 since I purchased this vehicle in 2011. He is very considered, efficient and very knowledgeable. He has definitely More

by Liping S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Audi Burlington responded

Thank you for your glowing review! We strive to offer all of our guests’ exceptional service. Employees like Jim make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Adnan Sehovic, General Manager

October 20, 2016

Great service! I have my RS4 serviced at Audi Burlington regularly. Jim in Service does a fantastic job keeping me in the loop every time and always has the car was More

by Matt M
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Audi Burlington responded

Thank you, Matt! We appreciate your business and we look forward to serving your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

October 20, 2016

Great experience. My experience at this dealership and with Ryan Beattie was great. He was very knowledgeable, answered my questions thoroughly and was very profession More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Beattie
Oct 20, 2016 -

Audi Burlington responded

Thank you for sharing your experience with us, Chris! I'm so pleased to read that Ryan was able to assist you and thoroughly answer all of your questions. He truly is a valuable member of our crew. Thank you again and please let us know if there is anything we can assist you with in the future. Best, Adnan Sehovic, General Manager

October 20, 2016

Jeff Buchholz at Audi Burlington I have an older Audi but Jeff makes sure my car is properly cared for. I trust him and I know he is looking out for me. His customer service is great More

by David4277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 20, 2016 -

Audi Burlington responded

Thank you, David! We're proud of the great service that Jeff provides to our customers and we'll be sure to pass along your kind words. We appreciate your business! Best, Adnan Sehovic, General Manager

October 20, 2016

Recall Derek was on the top of everything. Professional and welcoming. The waiting area is clean and the coffee is free. They washed even my Q5! More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 20, 2016 -

Audi Burlington responded

Thank you for the five-star review, Steven! We're so happy to hear that Derek and our service department were able to assist you with your Q5. Derek is a real asset to our team and I know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Adnan Sehovic, General Manager

October 20, 2016

Jeff Buchholz, Service Advisor at Audi of Burlington I have been bringing my Audi to Audi of Burlington for years now, and have had the pleasure of having Jeff Buchholz as my service advisor for the majo More

by AudiRS38NM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 20, 2016 -

Audi Burlington responded

Thank you for sharing your experience! I'm so pleased to read that Jeff was able to assist you with your service needs. Jeff truly is a valuable member of our crew and I am glad to hear he impressed you. Thank you again and please let us know if there is anything we can assist you with in the future. Best, Adnan Sehovic, General Manager

October 20, 2016

High quality customer service I have had a positive experience at Audi Burlington every time I show up for a service appointment. Jeff has been more than helpful and gone above an More

by TraymoreAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 20, 2016 -

Audi Burlington responded

Thank you so much for sharing this! We're so glad that you had such an enjoyable experience. We appreciate your comments about Jeff and the five star rating. Thank you again and we look forward to seeing you in the future. Best, Adnan Sehovic, General Manager

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