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Audi Burlington

Burlington, MA

4.9
3,004 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,004 reviews

August 25, 2016

Brian Okova was wonderful to work with. Brian Okova, was a delight to work with. He is a great listener, is attentive and calm, not "pushy". I felt very comfortable with him from the moment More

by cinvita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Morrison, Brian Okova
Aug 25, 2016 -

Audi Burlington responded

I sincerely appreciate the time it took for you write this great review about Brian and Josh! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Adnan Sehovic, General Manager

August 24, 2016

Ryan Beattie HI, Ryan Beattie was attentive as a sales rep. He listened to what I was looking for in a car but was not pushy. I felt he was invested in making sure More

by mwilliamson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Beattie
Aug 24, 2016 -

Audi Burlington responded

Thank you for taking the time to share your experience with Ryan. It’s a pleasure to hear that Ryan was so helpful and provided you with an overall great experience. We strive to provide our guests with the best buying experience and I'm very happy to hear that this was achieved with you. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

August 23, 2016

2016 Q5 Ryan was great all around. I came in to buy a Q5 and he quickly found exactly what I was looking for as far as options, color and price point. The w More

by Rburke83187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Beattie
Aug 23, 2016 -

Audi Burlington responded

Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Ryan. He is a valuable member of our team. We trust you are enjoying your new Audi Q5 and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

August 23, 2016

Avoid Service department at Audi Burlington . Manager David Gomes is a rude and impolite person. "Before taking loaner car inspect the car yourself and photograph the car completely. Do not t More

by Rohan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Gomes
August 23, 2016

Easy way to shop Brendan was very helpful and knew everything there was to know about Audi. We ended up working out a great deal and I'm really happy with my new car. More

by Julie R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 23, 2016 -

Audi Burlington responded

Thank you, Julie, so much for taking the time to write this review. The entire team strives to make every guest feel at home in our dealership and Brendan is a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

August 23, 2016

Working with Audi of Burlington It was great to work with Brian Okova and Nick Dota, both went out of their way to assist me in my search for the car I was looking for. I will be ba More

by Kevin M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dota, Brian Okova
Aug 23, 2016 -

Audi Burlington responded

Thank you, Kevin! I really appreciate your feedback on working with Lauren, Brian, Jim and Nick. We trust you are enjoying your new Audi and look forward to the opportunity to serve your automotive needs for many more years to come! Thank you for sharing your story. Best, Adnan Sehovic, General Manager

August 12, 2016

Great Experience Very informative and Brian was very helpful. Personable gentlemen with a great attitude and took the time for us to think/make a decision. Zach also w More

by Nati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zak Nolen, Brian Okova
Aug 12, 2016 -

Audi Burlington responded

Thank you for taking the time to share your experience with Brian and Zak. I’m so glad to hear you had such an enjoyable visit. I will be certain to let them know they are doing a wonderful job. Thank you for your business and for choosing Audi Burlington for your automotive needs! Sincerely, Adnan Sehovic, General Manager

August 11, 2016

Professional and personalized experience From start to finish Lauren Savage in the BDC and the delivery of our new Audi Q3 by Brendan Leary the experience was impeccable . The caliber of pro More

by Pags
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison, Nick Dota
Aug 11, 2016 -

Audi Burlington responded

Thank you! We're so happy that we were able to exceeded your expectations with your car-buying process. Lauren, Brendan, Josh and Nick are such assets to this team and I'm so glad you enjoyed working with them. We truly value your business and we hope to have the opportunity to serve your automotive needs for many years to come. Best, Adnan Sehovic, General Manager

August 09, 2016

Great experience leasing 2 new Audi's! We made an appointment through Mikail to look at some new vehicles to upgrade our current cars. I was looking to trade in my VW Passat and my wife wan More

by Ward92288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikail Moiseyev, Zak Nolen
Aug 10, 2016 -

Audi Burlington responded

Thank you for sharing this terrific feedback and for choosing Herb Chambers Audi Burlington for your purchase needs. It’s a pleasure to read that Brendan, Zak, and Mikail were able to assist you and your wife with your automotive needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

August 08, 2016

What a team! Brendan and team worked hard to help me and my wife get into the car we wanted. This is our second car we have leased with Brendan and we look forward More

by Patrick Fogarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikail Moiseyev, Zak Nolen
Aug 09, 2016 -

Audi Burlington responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you and your wife during your visit with Brendan, Mikail and Zak. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

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