Audi Burlington

Always friendly and professional. I've been to Audi Burlington many times with multiple vehicles over the past few years, and I have worked with Derek on plenty of those visits. He has I've been to Audi Burlington many times with multiple vehicles over the past few years, and I have worked with Derek on plenty of those visits. He has always been helpful, friendly and professional. As an example, on one visit I needed a new tire but forgot to mention tire replacement was included in my lease agreement. When I realized my oversight more than half way through the visit, I went up to the service counter to ask if it had been accounted for. It hadn't, but he went the extra step late in the game to reprocess the work order. Simply put, he makes sure everything is done right. Thank you, Derek! More

Great customer service I had the pleasure of working with Brian Okova on the purchase of my new car. Brian was extremely responsive and knowledgeable about his product and I had the pleasure of working with Brian Okova on the purchase of my new car. Brian was extremely responsive and knowledgeable about his product and the competition. In addition to Brian, Nick and Adnan were fantastic and gave me a great deal on a fantastic car. Much appreciated. More

Fast, courteous, and fair. I was doing research on what car I was going to buy and it was probably a 4 or 5 week process. Burlington Audi was my first stop. I was greeted by Pet I was doing research on what car I was going to buy and it was probably a 4 or 5 week process. Burlington Audi was my first stop. I was greeted by Peter Matton, and I did a test drive and then we chatted. There were several features that were not offered on the car that I wanted (A5 Cabriolet convertible), so I decided to shop around. I was recently almost killed in a head-on collision and wanted to make sure I choose a car with the most safety features (yes, I see the irony that I was buying a convertible!). I shopped around for a number of weeks, and after extensive research, a person I trust for his knowledge about automobiles suggested that an A5 Cabriolet was the car I should get. Needless to say, that clinched it. I went back to the dealership and started the process. Peter was great about negotiating with me so we came to an acceptable price for both parties. He has followed up with me a number of times, which, as a business person myself, is extremely impressive and important to me. I In addition, I have had to make a couple of trips to the service department (one because I locked both keys in the trunk and the other because the brake light wouldn't go off). Both Jim and Tim were very helpful. Jim has also called me several times to follow up with me, which blew me away. Also, I happened to see Peter Matton on the day I locked the keys in the trunk and Peter went right out to my car and showed me what to do. I was blown away! Great people, great service, and a great car! More

Jeff is the best! I have owned two Audis, starting in 1999. There is just not enough room in this review to say what good hands you are in with Jeff as your service adv I have owned two Audis, starting in 1999. There is just not enough room in this review to say what good hands you are in with Jeff as your service adviser! Whether it is for routine maintenance or that unexpected problem, Jeff handles the situation with efficiency and accuracy. His level of professionalism is superior as he keeps his customers informed about the nature of the issue and the status of the repair. I keep going back to Burlington Audi even though I moved closer to a different dealer. More

Excellent service from Derek. He was professional and very knowledgeable. They took my car right away and had my loaner available immediately. As always the service center did a He was professional and very knowledgeable. They took my car right away and had my loaner available immediately. As always the service center did a great job servicing my car! More

Great Experience I had a phenomenal experience working with the team at Audi Burlington. I had a small budget, and Brian was able to find me the perfect car. I have I had a phenomenal experience working with the team at Audi Burlington. I had a small budget, and Brian was able to find me the perfect car. I have had the vehicle for about a week now, and it is running smooth. I would highly suggest Brian and Nick when looking to purchase a new vehicle. More

Great Experience Great customer service from Jeff. He was professional, courteous, knowledgeable and helped me get in and out for the service of my car. I highly recom Great customer service from Jeff. He was professional, courteous, knowledgeable and helped me get in and out for the service of my car. I highly recommend for Audi service. More

Great overall quality and communication I've been coming here for the last couple years for annual service and other repairs. Jeff Buchholz, my main contact in service, has been very helpful I've been coming here for the last couple years for annual service and other repairs. Jeff Buchholz, my main contact in service, has been very helpful, prices have been fairly reasonable, and loaners I've gotten have been great. I'll definitely continue to come here as long as I own an Audi an live in the area. More

Jim Parolisi -Putting customers first My oil warning light came on while heading home from work. Although service was closed when I arrived and everyone was heading home, Jim took the time My oil warning light came on while heading home from work. Although service was closed when I arrived and everyone was heading home, Jim took the time to explained what the problem was, then checked and topped off the engine oil level. More