Audi Burlington

Stress free car buying experience! I purchased my last vehicle from Herb Chambers Honda and knew I would be back to a Herb Chambers dealership, no matter what kind of car I bought. Sven I purchased my last vehicle from Herb Chambers Honda and knew I would be back to a Herb Chambers dealership, no matter what kind of car I bought. Sven Kurcik was extremely professional and very knowledgeable about the Audi product. He was not pushy at all but provided me all the necessary info I requested in a personable manner. I had a trade and the value I was given was right where I expected it to be. Josh Morrison in finance was just as professional as Sven. He didn't push any product on me but explained all my options. I ended up with a 2017 Q5 and if we are in the market for another Audi, I will be sure to come back to Herb Chambers and ask for Sven! As a side note, my wife brought my car in yesterday for the inspection sticker and Sven greeted her at the door and took care of her immediately, She was very impressed! More

Outstanding car buying experience From the beginning of the sale to the end, Brendan Leary was very knowledgeable and knew a lot about the Audi brand. He was very prompt in getting bac From the beginning of the sale to the end, Brendan Leary was very knowledgeable and knew a lot about the Audi brand. He was very prompt in getting back to me whenever I had any questions and walked me through the entire process. I purchased a 2017 A4, and really enjoy it. This was by far a very pleasant experience working with Brendan and he made sure I understood everything along the way. I would recommend anyone who is looking for an Audi to see him and he will make sure you have a positive experience as well. Very pleased with this dealership. More

Exceptional Car Buying Experience!! I recently purchased a 2017 A4 from Audi in Burlington and I couldn’t be happier, not only with the car but the entire experience! Brian, our sales co I recently purchased a 2017 A4 from Audi in Burlington and I couldn’t be happier, not only with the car but the entire experience! Brian, our sales consultant, was very knowledgeable and was able to assist me in finding the perfect car. He was attentive to what I said I needed and offered me several different options that were 100% in line with what I asked for. My experience at the dealership exceeded all my expectations, the process was quick and pleasant, and throughout it Brian, Josh, and Adnan consistently made sure I was not only informed but also happy. The whole team went above and beyond every chance they got, and they have certainly earned me as a lifelong customer. More

No pressure buying experience Recently my father and I were in the market for different vehicles (a 2017 A4 for him and a 2017 A3 for me). This was the fourth Audi dealership we we Recently my father and I were in the market for different vehicles (a 2017 A4 for him and a 2017 A3 for me). This was the fourth Audi dealership we went to and largely we went there because of the cars in stock. By the time we had made our way to Audi Burlington, we knew almost exactly what we wanted. What happened from there was a very pleasant surprise -- we learned a lot more about the vehicles. We were set up with Kathleen and she could not have been more knowledgeable. The first example was a question about using the remote to open the windows from a distance. Another Audi rep at another dealership said it was not possible but Kathleen confidently told us it was AND how to do it. Sure enough she was right. She was able to educate us on all of the little known features of the vehicles and deliver value above and beyond the quality of the car. Kathleen took her time with us and fought for the best possible deal. Many dealerships offer price matches, but we felt like Audi had the most competitive prices and the best service. Needless to say we didn't go anywhere else after talking to Kathleen. More

Top of the line service This would be second car that we've purchased from Audi Burlington. Our salesperson, Brian, was such a pleasure to work with. This was by far one of t This would be second car that we've purchased from Audi Burlington. Our salesperson, Brian, was such a pleasure to work with. This was by far one of the best car buying experiences my family has had. We had our son accompany us for this visit. Brian and he became friends right away. On the day we picked up the car, Brian even had a surprise for him! Josh helped us out with the paperwork and got everything sorted out quickly; they even stayed overtime after the dealership had closed so that we wouldn't have to make an extra trip. More

Great Experience Brendan had helped my Father buy an Audi A6 and when I was interested in buying a new car, my Dad recommended talking to Brendan. I reached out to Br Brendan had helped my Father buy an Audi A6 and when I was interested in buying a new car, my Dad recommended talking to Brendan. I reached out to Brendan and he was able to see us immediately. Brendan was very helpful throughout the whole experience, asking questions to get a better idea of what I was looking for in a new car. He suggested the A3 and I absolutely LOVED it. He was able to answer any and all questions I had and helped make sure the purchase went smoothly. Brendan and the whole Audi Burlington team made the whole process stress-free. I never felt pressured to make a decision or uncomfortable talking about price. I would highly recommend Brendan and the whole Audi Burlington team to anyone looking to purchase an Audi. Thanks Brendan! More

Great Client Service I would like to take this opportunity to leave a comment about my experience at Audi Burlington (MA) this week. My husband and I were lucky to be ass I would like to take this opportunity to leave a comment about my experience at Audi Burlington (MA) this week. My husband and I were lucky to be assisted by Ali Mohajer, one of the best dealership associates that we had the pleasure to meet. I say that because Ali was polite, professional, knowledgeable and he made us feel comfortable and at ease during our search. Thanks to Ali’s skills and willingness to help we were able to make a decision sooner than we expected. He accommodated our schedule and found the best match to suit our budget and preferences. We can’t wait to drive around in our new Audi. I felt compelled to write my feedback because I tremendously value client service. For me it is a deal breaker; the key factor which defines a good – or a bad – experience. I would like to thank Ali for helping us to buy our new car and I will gladly refer our family and friends to him (and Audi Burlington). More

Best Salesperson To Deal With Sven delivered the best sales experience that I've ever had in my entire life. I am new to leasing , he took the time to explain to me all the benefit Sven delivered the best sales experience that I've ever had in my entire life. I am new to leasing , he took the time to explain to me all the benefits of leasing. He landed me on the perfect car, made the process fun and upbeat. If I could give Sven more than 5 stars I would. The best part of the process was the delivery Sven provided me with an excellent delivery worthy of the brand. If you go to Audi of Burlington please go see Sven you will not be disappointed, I will keep leasing my cars with him for years to come. More

Audi of Burlington gets an "A" After doing my homework online, I visited Audi of Burlington to look at A4s and A6s. I was greeted by Lauren Savage and began a terrific relationship After doing my homework online, I visited Audi of Burlington to look at A4s and A6s. I was greeted by Lauren Savage and began a terrific relationship with the dealership. In fact, although she was not my primary salesperson, she kept in touch with me throughout the buying process and continues to keep in touch as I drive my new car. I worked with Brian Okova who was very attentive and patient as I decided which model and then color. Financing was a breeze and signing paperwork went very smoothly. When I returned to pick up my car, Brian was waiting for me with the "special red box" and his colleague Renato Sehovic was ready to assist as I had my Audi orientation, which included a tour of the service department in addition to spending time programming my car's radio and syncing my mobile. I am thrilled with my experience and anticipate a long relationship with this dealership. Oh, when I returned to work I learned that several people at my company are Audi Burlington customers too! Thank you all so very much. I love my A6! More

Worth the trip! I had been watching for used Mini Coopers at dealerships across the country, and particularly liked a 2014 with very low mileage at Audi Burlington. W I had been watching for used Mini Coopers at dealerships across the country, and particularly liked a 2014 with very low mileage at Audi Burlington. When the price dropped, I called immediately and said I would take it. The reason being I was 1,300 miles away in Wisconsin, just a little far for a test drive. My gut feeling had to be excellent for this risk to pay off, and it was. I got a good feeling from the photos and description, and everyone I spoke with was helpful and very friendly. I mention this because while it was a laser dart for me--traveling across the country for a specific vehicle--it was not a major transaction for the dealership, and I could have easily slipped through the cracks. I had my own financing and was bringing temp plates for the return trip, so once we confirmed some paperwork issues about taxes and titling, they marked the car SOLD for me. I showed up 24 hours later, on a very busy Sunday about two hours before quitting time, and immediately had the pleasure of meeting Lauren and Renato. I had their full attention, and promptly got a tour of my Mini, an appraisal of my trade, and preparation of all the necessary paperwork. Again, a minor transaction in the scheme of things, but I felt that they shared my excitement and that made it fun for all of us. This carried through as I met Josh, the Business Manager, and we had a very enjoyable conversation as we dealt with more documents. I keep talking about the quality of the personal interactions, because the experience could have been pretty brusque, pressurized, or impersonal--and that could have been enough for me to never make the trip in the first place. But I felt that the staff liked their work and sincerely enjoyed helping me. Even the guy at the next desk said "congratulations" when I came back the next day to get the keys. A new vehicle is a big purchase for most of us, and it's nice when it's not just dollars and dickering. I feel I got a great deal, I LOVE the car, and I'd hoist a brat and a beer with Lauren, Renato, and Josh anytime! (That's how we do things in Wisconsin.) Thanks to all at Audi Burlington for contributing to my little adventure. When my Mini starts getting tired, I'll check and see what you've got on the lot. More