Audi Burlington

Being from Hawaii and purchasing a vehicle in a new state can be a little daunting. Everyone at Audi Burlington was amazing! Alex took my call and patiently answered questions that I had. Caitlyn helped t can be a little daunting. Everyone at Audi Burlington was amazing! Alex took my call and patiently answered questions that I had. Caitlyn helped to access a vehicle similar to the one we originally wanted which was sold the night before my daughter showed up. Victoria, her salesperson, was wonderful in every way! Thank you so much for everything! Aloha! More

Anthony, the service advisor, provided excellent service. I have always had great service there from the guys in the reception bay to the service advisors to the mechanics. service. I have always had great service there from the guys in the reception bay to the service advisors to the mechanics. More

The salesperson was very professional and made all the difference compared to other dealers I was working with prior to deciding on Brendan and Herb Chambers. difference compared to other dealers I was working with prior to deciding on Brendan and Herb Chambers. More

They are located in Burlington MA, just a bit up the road from the mall! from the mall! More

Thanks for helping us today with purchasing our new car. Nate went above and beyond helping us with all of the features, especially with the technology features! Thanks for being patient with us. Thanks aga Nate went above and beyond helping us with all of the features, especially with the technology features! Thanks for being patient with us. Thanks again, Rita and John More

It was my 5th time to the dealership for service and I continue give it five stars continue give it five stars More

I have had the pleasure of buying two Audis from Peter Matton at Audi Burlington - I can't say enough good things about Peter. He has been very helpful, not only in the sales process but also in the foll Matton at Audi Burlington - I can't say enough good things about Peter. He has been very helpful, not only in the sales process but also in the follow up. I recently bought a third Audi (an Audi R8) from an out of town dealership since Peter did not have one available to sell through the Herb Chambers dealerships. Peter was very helpful in providing me with an orientation of my new R8 even though it was bought from another dealership - this is a good example of Peter Matton and Audi Burlington going above and beyond the call of duty for a previous customer. Audi Burlington and the Herb Chambers family of dealerships are great to work with and highly recommended. More

Derek provided amazing service, as always. Maintenance was done as intended with no issues. We have been going here for service for 10 hrs and they always treat us right. Maintenance was done as intended with no issues. We have been going here for service for 10 hrs and they always treat us right. More

Both Brendan Leary and Raymond Herbert were unprofessional, unsympathetic, and dismissive of the Vehicle malfunction that put my wife's life at risk as our brand new Audi A3 TURNED OFF as she d unprofessional, unsympathetic, and dismissive of the Vehicle malfunction that put my wife's life at risk as our brand new Audi A3 TURNED OFF as she drove down the highway Forcing her to merge through lanes of traffic with no power whatsoever running to the car as to not be rear ended while the car rapidly declined in speed. The explanation I was given was that the car 'needed a software update' that led to the malfunction. I'm sorry but no software update should override a moving vehicles electrical system. After expressing the concern of my family's safety in the vehicle I requested to speak with Adnan Sehovic about our options of getting into another vehicle. I went to the dealership to meet with Adnan at the time I informed them I'd be there to find out he'd already left. Brendan informed me he could not give me a loaner and de-emphasized the severity of my situation several times saying how seriously Audi takes customer service yet would not go above and beyond to call another manager at my request so I may speak to someone about this. When I asked Brendan who would be paying for my Lyft's that I had to take there and home, he laughed and said ' you are'. The car should never have turned off on the highway putting a life at risk which is the most important issue at hand and hopefully anyone that's considering an Audi will read this and be more informed of the Safety Concerns on these vehicles. If you still decide to go down this path I hope your vehicle is safer than ours and may you be treated with the respect we all deserve as consumers. More

Derek provided excellent service. My car had a check engine light and wheel bearing issues. Txted me a video walk thru of needed repairs. Kept me informed on status of the repairs. In My car had a check engine light and wheel bearing issues. Txted me a video walk thru of needed repairs. Kept me informed on status of the repairs. Include accurate estimate of all charges. Highly recommend Audi Burlington. More