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Audi Burlington

Burlington, MA

4.9
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,115 reviews

January 03, 2018

Don't waste your time I was originally interested in an Audi for their amazing reputation and quality so I tried to schedule a test drive online with Audi of Burlington. I More

by mber78
Customer Service
Recommend Dealer
No
Employees Worked With
Lauren Savage
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Mohajer
Jan 30, 2018 -

Audi Burlington responded

Thank you for taking the time to provide this feedback. We understand that you had a less-than-positive experience while at our dealership and we'd like to apologize to you for that. As a Herb Chambers dealership, we value the customer's experience above all else, and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealership is 100% satisfied. Clearly, we did not deliver on that goal with your visit. We will share this feedback with the general manager, Adnan Sehovic, and ensure this is addressed. Again, our sincere apologies.

December 31, 2017

Ryan Beattie, Audi whisperer Walking into Audi Burlington was a decision I wish I made a lot sooner. Positive vibes from my first step into this stunning showroom, only to be outd More

by Kristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Beattie
Jan 02, 2018 -

Audi Burlington responded

Thank you for your glowing review, Kristina! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Ryan make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Happy New Year! Adnan Sehovic, General Manager

December 31, 2017

Easy and exceptional I recently bought a q3 with Jason. I went in not knowing what I wanted. Jason seemed to 'get me' and quickly got me into just the right car. The sales More

by Mk01453
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Catalano
Jan 02, 2018 -

Audi Burlington responded

Thank you for sharing your feedback! I'm delighted to hear that you had such an enjoyable experience. We're proud of the great service that Jason provides to our guests and I'll be sure to pass along your kind words. Congratulations on your new Q3, we appreciate your business! Happy New Year! Adnan Sehovic, General Manager

December 31, 2017

thank you Jay, very happy with everything I don’t usually write reviews. The experience was one of the best! The sales associate that helped me was Jay Levy. Very honest and knowledgeable. More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2018 -

Audi Burlington responded

Thank you so much! It's great to know that you enjoyed working with Jay. We value your business and hope to see you again soon! Happy New Year! Adnan Sehovic, General Manager

December 30, 2017

Terrific experience I recently purchased an Audi A-6 3.0 premium at Audi of Burlington. I have been purchasing vehicles for over 40 years for myself, my family and friend More

by tf@fulchino.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Sargent GM, Ali Mohajer
Jan 01, 2018 -

Audi Burlington responded

Thank you, Tom, for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with our team. We value your business and hope to see you again soon! Happy New Year! Adnan Sehovic, General Manager

December 29, 2017

Easy Peasy! Sven and the dealership made the transaction easy and quick. They accommodated me in making the purchase a surprise Christmas gift for my wife. They More

by DPW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sven Curkic
Dec 29, 2017 -

Audi Burlington responded

Thank you for taking the time to post such great comments about your experience with Sven. Sven works very hard to provide our guests with exceptional customer service and we're so lucky go have him on our team. I hope your wife was happy with her surprise Christmas gift! Thank you for your business and we wish you a very Happy New Year! Adnan Sehovic, General Manager

December 29, 2017

Wonderful working with Jason Catalano and Audi Burlington I recently ended one Audi A4 lease and started a new one at Audi Burlington. Jason Catalano was the sales rep and delivered friendly, professional an More

by tstag12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Catalano
Dec 29, 2017 -

Audi Burlington responded

Thank you for taking the time to recognize Jason! I'm so happy to know that you're enjoying your newest A4. Thank you for your business and we look forward to assisting you with your future sales and service needs. Happy New Year! Adnan Sehovic, General Manager

December 27, 2017

Wonderful! David Centeio is truly one of the best sales people we have ever worked with while purchasing a car. While we were very impressed with his overall fr More

by peter001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Centeio
Dec 27, 2017 -

Audi Burlington responded

Thank you so much for your feedback on your recent experience with us here at Audi Burlington. We work very hard to make sure that we deliver a quality buying experience that exceeds expectations and David is a true testament to that. Feel free to stop in anytime if you need assistance reviewing any of the features on your Q5, we're always happy to help! Happy Holidays! Adnan Sehovic, General Manager

December 20, 2017

Personable and Professional!! My experience with Ryan was personable and his attention to detail made my experience with Audi a pleasure. I would buy another Audi from Ryan. More

by richard
Recommend Dealer
Yes
Employees Worked With
Ryan Beattie
Dec 20, 2017 -

Audi Burlington responded

Thank you, Richard! I will be certain to let Ryan know what a great job he is doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Happy Holidays! Adnan Sehovic, General Manager

December 20, 2017

My experience working with Ali was excellent. Ali is one of the best sales people I have ever worked with in buying a car. His knowledge, customer service and attention to detail is excellent. Wo More

by Q7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Mohajer
Dec 20, 2017 -

Audi Burlington responded

Thank you for taking the time to write this thoughtful review! I'm so pleased to know that Ali made your buying experience so positive, and I'll be sure to pass along the kind words. Thank you for your business and we look forward to doing business with you again! Happy Holidays! Adnan Sehovic, General Manager

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