Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,115 reviews
The Audi Burlington gang are all over it! I was looking around for another Audi, I wanted to get one of the last Audi S6's before they introduce the all new design. I wrote a simple email to t I was looking around for another Audi, I wanted to get one of the last Audi S6's before they introduce the all new design. I wrote a simple email to the dealership and Lauren Savage (the Internet Manager) was all over my requests and inquiries. She got back to me promptly with answers to questions, and really has a talent to make connections. If it was not for her, I would not have showed up to the dealership that day, she just said all the right things and had all the answers. She spoke with Adnan Sehovic about a special ordering situation, and he went out of his way to make my deal happen. When I got to the dealership Lauren introduced me to Peter Matton, she told me he was the most experienced guy in the dealership. I was so happy how Peter just got right down to business. He's got a cool demeanor and you can just tell he knows what he's doing. He's kept me up to date and was so thorough on all the details. I have to say one of the managers that inspected my trade had me come out with him to look over my car. His name was Chris Sargent. I can't explain how genuine this manager was, he knows how's to communicate, and made me feel so comfortable with his decision making. I have to say everyone at the dealership was smiling and very good at acknowledging my presence... Both Sven Curkic, that handsome stud, and Kathleen Hutchinson for example made direct eye contact with me several times and asked how I was doing, etc. More
A great experience with Audi Burlington! When I decided to purchase my new Audi TT (which, for the record, is a wonderful little car), I put a good amount of time into deciding where to buy i When I decided to purchase my new Audi TT (which, for the record, is a wonderful little car), I put a good amount of time into deciding where to buy it. There’s a lot of good information available on the Internet, so I was able to do much of the research into the car itself before entering a showroom. But, there’s also a lot of bad information and so I hoped to find someone who really knew the car when it came time to buy. Through a friend's recommendation, I went to Audi Burlington, where I was very fortunate to be connected with Peter Matton. Peter was introduced to me as someone who knew everything about Audis and the TT, and he did not disappoint. He answered the somewhat arcane questions that I had and showed great knowledge of the car and its abilities. As we talked about the choices I had, he was extremely helpful in describing the differences between the available cars, which made it very easy for me to choose which I preferred. When it came to negotiating a price for the car and for my trade-in, I felt Peter very open, which I appreciated. His advice regarding the financing of the car showed thoughtfulness and a good knowledge of the pros and cons of each choice. I was juggling many different options for financing; Peter’s input was very useful in helping me decide what was best for me. When I picked the car up, I was again impressed with how much Peter knew about the care and its settings. He was, once again, respectful of my time and professional, while continuing the personal connection we had made. The experience I had with Peter and Audi Burlington was excellent. I glad that I met Peter and the people from Audi of Burlington. Both Peter and the dealership impressed me with their knowledge, professionalism, and openness. The whole process was easy and stress-free, thanks to Peter. More
Outstanding Experience This was my third time using the service department at Audi Of Burlington. I have always dealt with Jim Parolisi, he is outstanding with his customer This was my third time using the service department at Audi Of Burlington. I have always dealt with Jim Parolisi, he is outstanding with his customer service. He pays attention to the details and concerns with potentially needed service and follows through with a precise description of the diagnostic results and recommended action. The service at Audi Burlington is excellent and it is a pleasure to work with Jim, the whole experience was seamless. Extremely satisfied. The process could not have been easier or more straight forward. This dealership has been great from the first minute I walked in! I am now a loyal customer! Great service - Thank You Ali S More
Second great experience at Audi Burlington Just bought my second car from Peter Matton, this time for my wife. After his professionalism and help getting me the right deal when i bought my 201 Just bought my second car from Peter Matton, this time for my wife. After his professionalism and help getting me the right deal when i bought my 2011 Q5 CPO in 2013, i reached out to him again when my wife was ready. Again Peter was awesome and we drove away with a beautiful 2015 Q3 CPO and felt good about the deal and the process. More
Audi A-6 I was greeted on time by Lauren. She passed me on to Ali who took care of the test drive. We initially couldn't arrive at a price that I wanted but fi I was greeted on time by Lauren. She passed me on to Ali who took care of the test drive. We initially couldn't arrive at a price that I wanted but finally got the deal done. I was happy with the deal for this Audi A-6. I also dealt with Kevin who was delightful. Ali made sure all the details were handled. Before I drove off he spent time going over the technology in the car which was very helpful. He also called afterward for follow-up about insurance and if I had any problems. Overall a good experience. I would do business with Ali and the dealership in the future. More
Audi Q7 purchase Brendan was very helpful in all possible ways. He made the purchase experience very smooth and at the time of pickup he spent an hour going over all t Brendan was very helpful in all possible ways. He made the purchase experience very smooth and at the time of pickup he spent an hour going over all the vehicle features , set up Bluetooth etc. Would definitely recommend him More
Exceptional Service from Sven and Team! Sven made the whole experience quick and painless. Paperwork sent in advance for a quicker visit to complete the financing and pick up the car. Sven Sven made the whole experience quick and painless. Paperwork sent in advance for a quicker visit to complete the financing and pick up the car. Sven accommodated my schedule and had everything ready as promised. He was very patient and spent a good amount of time with me to set up the basics on my car and ensure I had a good understanding of the important features so that I felt very comfortable diving off the lot. Sven even followed up with me to ensure I was enjoying the car. I know Sven will be there should I have questions in the future. This is my second Audi from Burlington and I highly recommend the dealership and the experience they provide. More
Outstanding experience and exceptional customer service! I recently joined the Audi "family" and had the pleasure of working with Caitlyn Meuse. Throughout the entire process I felt taken care of, but never I recently joined the Audi "family" and had the pleasure of working with Caitlyn Meuse. Throughout the entire process I felt taken care of, but never pressured, and it really allowed me to make a decision on my own time line. Buying a car can be stressful but with Caitlyn it was a breeze! I test drove my CPO A3 a couple of times before finally buying. Caitlyn was super patient and answered all my questions throughout the decision making process. I highly recommend working with Caitlyn and the team for your Audi purchase! Lastly, I also want to mention that I had an issue with my former vehicle (that I traded in) that I was not aware of at the time. When I learned about it, I wasn't sure what to do, but I contacted Caitlyn to see what could be done. Before I knew it, she and her team had resolved the entire issue for me! This was a wonderful customer service experience for me that just adds to how much I want to recommend Audi Burlington to everyone. And - I love my new car! More
Fabulous experience! I bought a used Audi Q7 and Ryan Beattie was the salesman who took me through the process. I was very impressed with this young man's professionalism I bought a used Audi Q7 and Ryan Beattie was the salesman who took me through the process. I was very impressed with this young man's professionalism, knowledge of the vehicle, and getting the best package I could get. This was the first time I ever bought a vehicle on my own and the experience was great. I would highly recommend this dealership and salesman. Top rate outfit! Libby More
A+ Sales Maurice “Tres” Nobles made the process of purchasing a new car very easy! He was very knowledgeable about the vehicle, and answered every question I h Maurice “Tres” Nobles made the process of purchasing a new car very easy! He was very knowledgeable about the vehicle, and answered every question I had with confidence and certainty. Maurice was very helpful and made my car buying experience quick and enjoyable something I can’t say I’ve ever experienced from other dealerships or salesman. Thank You very much Maurice I really appreciate your time and assistance throughout the process. More