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Audi Burlington

Burlington, MA

4.9
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,115 reviews

April 21, 2018

Tristan went above and beyond for us! We were so fortunate to be greeted by Tristan the day we walked into Audi Burlington. He was very attentive and made us feel as though we were his onl More

by renee7167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Fournier
Apr 23, 2018 -

Audi Burlington responded

Thank you for taking the time to share your encouraging words and kind recommendation of Tristan. At Herb Chambers we take great pride in surpassing any and all expectations you might have in your vehicle service decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our service team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager.

April 18, 2018

Ryan is awesome! Audi Burlington isn't close to my house, but damn that Ryan Beattie! I bought a Q5 and Ryan was amazing - he was sincere, patient and clearly loves an More

by Danielle Starr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Beattie
Apr 18, 2018 -

Audi Burlington responded

Thank you, Danielle! I am pleased to hear that Ryan made your purchasing experience a memorable one and took excellent care of you. We strive to provide a 5-Star experience so it's rewarding to hear that our team is delivering. We wish you many miles of enjoyment with your new Q5! Best, Adnan Sehovic, General Manager.

April 17, 2018

Peter Matton I came into the dealership looking for a used Jaguar pace. Peter took me on a test drive and was very knowledgeable about the Jaguar. After trying o More

by Donnachap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2018 -

Audi Burlington responded

Donna, thank you so much for taking the time to write about your experience with Peter. Herb Chambers strives to provide excellent customer service, and I am pleased to know that Peter did just that. I will pass along your kind words to Peter, and thank you for your business! Enjoy your new Audi Q5! Best, Adnan Sehovic, General Manager.

April 15, 2018

Friendly and honest Tristan was the hugest part of making my car buying experience the best it could be. Patient, kind, and very frank with all topics of conversation. I More

by chriscav06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich, Joshua , Josh Morrison, Tristan Fournier
Apr 20, 2018 -

Audi Burlington responded

Thank you for your recommendation! Happy to know that Tristan made your car buying experience a great one! Thank you for your business! Best, Adnan Sehovic, General Manager.

April 13, 2018

Excellent service. Took my 2008 Audi A6 to this dealer for the first time for a recall issue. Quick and excellent service from Derek Brodeur managing my appointment and More

by Audi Lover
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2018 -

Audi Burlington responded

Thank you for your recommendation! Pleased to learn that you had a great experience with us! Best, Adnan Sehovic, General Manager.

April 13, 2018

Great Service and great service advisor My A4 was in for routine maintenance. Derek is customer focused and took care of me from the minute I pulled in. If you are looking for excellent serv More

by ray0103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2018 -

Audi Burlington responded

Thank you for your 5-star rating! We are so glad you had such an enjoyable experience with. Derek is a great asset to our team, happy to know he provided excellent service! Best, Adnan Sehovic, General Manager.

April 13, 2018

Excellent Customer Service I had a great experience at Audi of Burlington. My wife and I were going to renew our leases on the same cars we had, so emailed the dealership to st More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morrison, Ali Mohajer, Kevin Collins
Apr 20, 2018 -

Audi Burlington responded

Matt, thank you so much for your feedback! We take pride in providing exceptional customer service and I'm so happy Ali, and our team were able to do exactly that.

Apr 20, 2018 -

Audi Burlington responded

Matt, thank you so much for your feedback! We take pride in providing exceptional customer service and I'm so happy Ali, and our team were able to do exactly that. Thank you for your comments and enjoy your new leases! Best, Adnan Sehovic, General Manager.

April 11, 2018

Accommodating as always . The team went above and beyond and making sure that we were happy with the vehicles as well as with the speed of service and transparency. Will ce More

by ArzoAudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Viner, Tres Nobles
Apr 20, 2018 -

Audi Burlington responded

Thank you for taking the time to write about your experience with us! Pleased to know that it was a great one! Thank you for your business and recommendation. Best, Adnan Sehovic, General Manager.

April 11, 2018

Great Guy Tres made the process of deciding on Audi, selecting the right model and features an experience unlike anything I've ever encountered at another deale More

by northern1
Recommend Dealer
Yes
Employees Worked With
Tres Nobles
Apr 20, 2018 -

Audi Burlington responded

That is great to know! Happy that Tres was able to make your experience a positive one! Best, Adnan Sehovic, General Manager.

April 10, 2018

Worth the trip I flew from Cleveland to Burlington to pick up my car and drive it home, which can be a bit of a nerve-wracking experience. But it was smooth as could More

by Mike McCue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Meuse, Anitra Pierson, Kevin Collins
Apr 20, 2018 -

Audi Burlington responded

Mike, thank you for your positive review! I am pleased to know that your experience with us was hassle-free and enjoyable. I hope you had a safe road trip, and we hope to assist you with any services you may need in the future! Best, Adnan Sehovic, General Manager.

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