Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Great savings and best service! Thanks Audi Burlington and Ryan Beattie for the great service! I got great savings on my new car. Everyone is very nice and excellent! Recommend! Thanks Audi Burlington and Ryan Beattie for the great service! I got great savings on my new car. Everyone is very nice and excellent! Recommend! More
Great experience with Ryan Beattie at Audi Burlington We had a great experience, from start to finish! The staff arranged a test drive with a specific car on a specific day. Our in-person interactions w We had a great experience, from start to finish! The staff arranged a test drive with a specific car on a specific day. Our in-person interactions with Ryan Beattie were smooth and friendly and professional, with great support on every front. I'd purchase another car from Audi Burlington in a second. More
Signed up for another 3 year lease with Audi Burlington Tristan Fournier was professional from the start. He answered questions honestly throughout the process and was always quick to respond to texts and e Tristan Fournier was professional from the start. He answered questions honestly throughout the process and was always quick to respond to texts and emails. A real problem solver; he was great to work with. More
Audi SQ5 lease My wife and I were in the market for a new car after a 3 year lease with VW was coming to an end. We already had our eyes on the new Q5 so set up a te My wife and I were in the market for a new car after a 3 year lease with VW was coming to an end. We already had our eyes on the new Q5 so set up a test drive. We were fortunate enough to be greeted by Tristan, who- first impressions- was immediately approachable, smartly dressed, articulate and professional. The first impressions were (and still are) the correct ones in this case. We cannot speak more highly of him. Following the test drive, we mentioned to Tristan that we’re perhaps in the market for something a little sportier than the spec that the regular Q5 could deliver. At this point, many salespeople would have seen dollar signs and started the hard sell. All Tristan did was give us the facts on price, performance and what you get for your dollar. All very measured. We ran some numbers on the new SQ5 as you do, with whatever factors come into your equation. The numbers were immediately reasonable. Me being me, I went off and picked away at certain things, but was confident a deal was in the making with Tristan. Tristan was ultimately able to work with the dealer to obtain the deal we wanted. When we did the paperwork, there was no hard sell. Respect here to Kevin, who walked us through everything professionally and efficiently. Thank you for this. There were some advisory options of course, but you can as always take what you want. Two days ago we drove off the forecourt with a beautiful, fantastic SQ5 Prestige. It’s a splendid car- Navarra blue metallic. The engine is phenomenal. Thank you Tristan, I will be sure to recommend you in person on my travels in the car! Chris and Alex, Medford More
efficient,pleasant experience purchasing a used car Tristan was helpful from the beginning to end!!. During the test drive he explained the features the car had to offer, and was very knowledgeable. w Tristan was helpful from the beginning to end!!. During the test drive he explained the features the car had to offer, and was very knowledgeable. when we arrived back at the dealership, he made me feel comfortable while proceeding through the process. I purchased the car Monday, and by noon Wednesday he delivered the car to New Hampshire. There were a lot of moving parts to make this happen (new tires, recon), but he made it happen. I have a very busy work schedule, so this was important to me. Tristan exceeded the expectations I had going into purchasing a car. The rest of the staff was very helpful as well. Not if, but when i buy my next Audi, i will seek Tristan's help (this is my 6th Audi). Thank you very much!! More
Integrity and excellence always first with Brendan! Let me preface this review by saying this is not the first vehicle I have bought from Brendan at Herb Chambers in Burlington. Previously I had purcha Let me preface this review by saying this is not the first vehicle I have bought from Brendan at Herb Chambers in Burlington. Previously I had purchased a new 2014 S4, when one day I happened upon my dream car on their site and a CPO to boot...an RS7. Being part of the CPO program, pricing is very simple. As always Brendan went out of his way to get what I wanted for my trade on the S4. Upon receiving the RS7 there was some issues with the wheels (21" wheels) from the previous owner which had to be corrected, Brendan apologized immedately got me my loaner and then I was off. Fast forward two weeks and I am still having issues with the wheels and notice some flat spots in the wheels themselves. As you all might expect I was getting ready for a fight with the dealership as I now wanted the wheels completely replaced for my own peace of mind, after all it was a CPO car that was pretty expensive. Brendan went out of his way to coordinate everything internally at the dealership so I would end up getting my dream car delivered in perfect condition, alleviating all the stress of the impending battle I assumed that would ensue. This potential nightmare situation was handled with integrity and professionalism by Brendan, would recommend dealing with him for any of your Audi car needs. Knows his products, has an incredible brand, but most of all is ALWAYS putting his customers first! Nice job as always Brendan! Thank you! More
Excellence through and through I had the accidental pleasure of working with Brendan Leary over a year and a half ago when I blindly walked into the dealership just to talk to some I had the accidental pleasure of working with Brendan Leary over a year and a half ago when I blindly walked into the dealership just to talk to someone about the pros/cons of leasing vs buying. I had never leased before, didn't speak the "language", and didn't even know the questions to ask. Brendan was patient, thorough, and kind. I never once felt that he didn't have my best interest in mind, and I ended up leasing a car from him. He checked in with me after I drove off the lot, and was quick to answer my calls whenever I had a question about the car as I was getting used to it. Nearly 2 years later, I called Brendan this past weekend because I had a small "run in" with a parking structure. He was only concerned that I was ok (which I was, the only thing bruised was my ego) and reassured me that he would help me take care of the car and connect me with the service department first thing. He didn't have to take the time to do this, as the sale of this car was long over, and I could have called the service department myself, but I knew he would have some wisdom and guidance for me. And as always, Brendan delivered. More
Thank you We had a great experience with Ali. He was very attentive and cooperative. Makes a great impression and dresses handsomely!. Also , Josh was wonde We had a great experience with Ali. He was very attentive and cooperative. Makes a great impression and dresses handsomely!. Also , Josh was wonderful too! Thanks guys. More
Great Customer Service Tristan was very helpful and knowledgeable. He made the process of buying a new car very simple and easy. He was able to match the price that I wanted Tristan was very helpful and knowledgeable. He made the process of buying a new car very simple and easy. He was able to match the price that I wanted and got everything done in a short amount of time. I would definitely recommend him and this dealership to others for fantastic customer service. More
Excellent Experience! Tristan took care of every little detail, anticipated my needs, made very helpful suggestions, and worked flexibly around my crazy schedule with ease. Tristan took care of every little detail, anticipated my needs, made very helpful suggestions, and worked flexibly around my crazy schedule with ease. I could not have asked for a more supportive, relaxed, and enjoyable car buying experience. Thank you, Tristan! More