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Audi Burlington
Burlington, MA
3,115 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,115 reviews
June 10, 2018
Highly Reccommend! It was great working with Brendan. He made the car buying process very simple, and was always very prompt with answering any questions I had via email It was great working with Brendan. He made the car buying process very simple, and was always very prompt with answering any questions I had via email. Highly recommend!! More
by Audiride
Employees Worked With
June 10, 2018
Amazing!! We were at the dealership to look at other cars and came upon an Audi. Ryan was helpful, knowledgeable, and enthusiastic about Audi. We had a wonderfu We were at the dealership to look at other cars and came upon an Audi. Ryan was helpful, knowledgeable, and enthusiastic about Audi. We had a wonderful experience. We will definitely be back. More
by Castoreno
Employees Worked With
Ryan Beattie
June 07, 2018
Excellent Experience-A True Professional Brendan was amazing made the whole experience of leasing my new A4 very simple. He made it possible for me to be able to stay with the Audi family. He Brendan was amazing made the whole experience of leasing my new A4 very simple. He made it possible for me to be able to stay with the Audi family. He was very friendly and knowledgeable and extremely patient with me and my husband. More
by Bkasseris
Employees Worked With
June 07, 2018
My second excellent experience This is the second time I have bought a new Audi from Brendan. Each time from start to finish Brendan went to extraordinary lengths to make sure tha This is the second time I have bought a new Audi from Brendan. Each time from start to finish Brendan went to extraordinary lengths to make sure that I was satisfied but more over happy with my new purchase. I can not recommend him more highly. More
by jr63
Employees Worked With
June 07, 2018
Awesome Experience! (wish I could buy two Audis) I had an awesome experience with Brendan. He was a great listener and very patient when I explained what I was looking for in a car and he worked hard I had an awesome experience with Brendan. He was a great listener and very patient when I explained what I was looking for in a car and he worked hard to find it. It was delivered quickly and the whole process was very smooth. When the car came in, Brendan took a lot time to show me its features and help me set it up which I really appreciated given his wealth of knowledge in Audis. Even now after I got the car, he is always willing to help answer additional questions and he checks in with me to make sure everything is going well. Based on my experience, Brendan clearly brings the role of an "Audi Brand Specialist" to a new high. I will certainly go back to him anytime I need a car and would hands-down recommend him to anyone! More
by audigirl5
Employees Worked With
June 07, 2018
Found my dream car-finally For months I have been looking for a specific Cadillac SRX. Four months and 16 dealerships later I ran into Tristan at the Herb Chambers Audi of Burli For months I have been looking for a specific Cadillac SRX. Four months and 16 dealerships later I ran into Tristan at the Herb Chambers Audi of Burlington. He was professional and honest which is not something typcial of car sales people. From start to finish the whole process was seemless and I will never go anywhere else to purchase a vehicle without first going to Tristan. More
by Machine23
Employees Worked With
Tristan Fournier
June 06, 2018
Stress-free lease of first luxury vehicle Brendan Leary made for a pleasant, stress-free leasing experience. Enjoyed hearing his insights about Audi, the A4, and leasing. Love my car! Can I ge Brendan Leary made for a pleasant, stress-free leasing experience. Enjoyed hearing his insights about Audi, the A4, and leasing. Love my car! Can I get another one? :) More
by arvey9494
June 06, 2018
Excellent experience I had an excellent experience with Tristan which actually surprised me since my previous experiences with auto sales haven't always been stellar. My I had an excellent experience with Tristan which actually surprised me since my previous experiences with auto sales haven't always been stellar. My husband and I were picking up our 2005 A4 from service around 8pm on a Thursday and we were just looking at the show room vehicles since we had been talking about trading in the 2005 for a newer vehicle. We were approached by Tristan who asked us some questions about what we were looking for; we spoke with him and even though it was late he still took the time go through the different models on the floor. We ended up leasing a new A4 and I couldn't be happier. So if you go to Audi Burlington be sure to always ask for Tristan. More
by Yasmine
Employees Worked With
Tristan Fournier
June 04, 2018
Couldn’t imagine a better scenario Such an easy process and great person to deal with. Tristan made this the best car buying experience I’ve ever had (and I’ve had many). From his atten Such an easy process and great person to deal with. Tristan made this the best car buying experience I’ve ever had (and I’ve had many). From his attention to detail and ability to work with me on getting exactly what I needed, I couldn’t be happier. It’s salespeople like Tristan that make me a repeat Herb Chambers customer. More
by Devil13
Employees Worked With
Kevin Collins, Tristan Fournier
June 03, 2018
Cranky, Pushy, Rude Brendan felt like he was in a rush from the beginning. We asked to test drive the A4 and S4. We already had the S5, so we wanted to do a comparison. H Brendan felt like he was in a rush from the beginning. We asked to test drive the A4 and S4. We already had the S5, so we wanted to do a comparison. He asked about our S5 and asked whose name the car was in. We asked why it mattered. He immediately jumped to -I'm only trying to help you... if you don't want to work with me, I can get you someone else. It really took us back. He said that if we chose to buy he would enter all our info later. We had no plans to buy that day, we made that clear and he was already going down the sales path before we even test drove any of the cars. He bragged about his sales awards, bragged about how many hours he worked. He had no customer skills - he is a sales machine. I wouldn't buy a car from him. More
by smallfishbigpond
Employees Worked With
